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Customer reviews: Giveaway Ninja • Giveaways

Develop by CrazyRocket

Reviews (112)

Overall rating
5

What Merchants Think

The "Giveaway Ninja • Giveaways" app is widely appreciated by merchants for its ease of use and exceptional customer support. Many users highlight how the app simplifies the process of running giveaways, making it a valuable tool for businesses of various sizes. The support team, especially Andrea, is frequently praised for offering quick and effective assistance, enabling merchants to maximize the app's potential.

Key Strengths

  • Extremely easy to set up and integrate with Shopify
  • Phenomenal and responsive customer support, notably from Andrea
  • Comprehensive feature set catering to businesses of all sizes
  • Helps drive engagement with multiple action entries for participants
  • Implements user feedback by adding requested features

Common Concerns

  • Occasional issues with setup that require customer support assistance
  • Initial installation may require guidance for some users

Final Thoughts

Overall, "Giveaway Ninja • Giveaways" stands out as a highly efficient and supportive tool for managing giveaways. It receives strong endorsements from merchants who value its functionality and the outstanding support provided by Andrea and the team. The app is highly recommended for those seeking to enhance customer engagement through effective giveaway campaigns.

Laser Engraving Creations, LLC

Feb 24, 2025  on Shopify

I had a few issues getting my Giveaway to function on my shopify page due to the reCAPTCHA, likely due to user error, but Andrea squared me away and got me up and running! Amazing support. I really don't write reviews often, but Andrea did a superb job, and this time it is well deserved. Thank you!

Teng Tools USA

Jan 21, 2025  on Shopify

Great app, very easy to setup, support documents are easy to use and the team (especially Andrea) are phenomenal. They respond within minutes and help in every way they can. Highly recommended!!

ParentCo.

Jan 13, 2025  on Shopify

Excellent giveaway plugin—easy to set up, and the support team is quick to assist with any issues.

Fury Merch

Jan 10, 2025  on Shopify

ABSOLUTELY INCREDIBLE CUSTOMER SERVICE!!!! NO ONE COMPARES! Andrea is the BEAST of CUSTOMER SERVICE! She deserves a lifetime of cafes!!!!

Better Camper

Dec 09, 2024  on Shopify

Incredible giveaway tool from an incredible team. Andrea has been working with us directly and has implemented several features that we requested. Overall we are incredibly happy to work with them and they're helping our store grow a lot! So easy to integrate, could not be happier.

DreamBuildComputers

Nov 13, 2024  on Shopify

Andrea was extremely helpful and fast. easily helped me understand the situation and even used a screen recording software to easily walk me through the process to fix my issue! Amazing work!

Uniden America Corporation

Nov 04, 2024  on Shopify

Support is quick to respond when assistance is needed and the app works great! Looking forward to features in the pipeline! Great to know they are constantly working on making Giveaway Ninja even better!

SkizoDraws

Oct 22, 2024  on Shopify

Amazing App! It comes with a lot of features and tools while also having a beautiful design. It also comes with all the integrations you might need and the customer support is just incredible. This might be by far the best giveaway app here on Shopify

Urban Voyage

Oct 09, 2024  on Shopify

App is easy to use providing all the features i need for my business. Along with this the customer service team are lovely to deal with and more than happy to help. Definitely recommend.

Good Pets - We Donate 100% Of Every Sale To Animals

Aug 18, 2024  on Shopify

5 stars all the way. Very easy to setup and makes it fun for the customer. I've seen lots of entries where they perform multiple actions so its really great

Glazzio Surfaces

Aug 11, 2024  on Shopify

Great app! The customer support is one of the best we ever experienced! Andrea went above and beyond in many different stages of testing and development for our giveaway, and even help with custom Shopify code for our users to get the best experience. Fast, quick, and easy! Thank you Giveaway Ninja!

The Portable Tap Floor™ Store

Aug 06, 2024  on Shopify

Does exactly what we need it to do. We've run several successful giveaways and will continue to use this app.

Rainbow Rebels

Jul 20, 2024  on Shopify

For the launch of our new brand, we had chosen a competitor (larger company with more features & possibilities) but the integration with our Shopify store didn't work at all (mainly due to changes in the Shopify Checkout that is being rolled out) and so last minute we had to look for another solution. What a breath of fresh air it was to discover, install and configure Giveaway Ninja :-). It does what it says it does: giveaways with almost all of the actions a small to large company would like to link to the giveaway, including a feature that for us was key: one extra entry to the giveaway per € spent. For some specific questions, we were pleasantly surprised to see that Andrea from customer service, was very reactive & knowledgeable (no answers like "Oh, I'll need to check with our technical team") and so we managed to have everything up and running in no time. 3 weeks later the giveaway ended with over 1300 participants and 5000 actions / entries taken.

CarDrugs.com

Apr 21, 2024  on Shopify

Amazing App. Customer support is crazy good. I asked them to remove a visible feature and they did. Edited the code for me within 30 min. I had an issue another time months later and they fixed it within 2 hrs. Can't speak highly enough of how quick they help. 10/10.

Inthespiritcandles

Mar 29, 2024  on Shopify

I was stuck , and I asked for help. Right away the chat rep took over and helped me so so so much! I am EXTREMELY happy how fast customer service chat was. They did the job for me to help me . wow !!!! I'm impressed actually ! thank you thank you ! you saved me time. ⭐️⭐️⭐️⭐️⭐️

The Bandana Blanket Company

Mar 27, 2024  on Shopify

So, I had an issue with installation and I reached out to Andrea. You'll see his name everywhere on Giveaway Ninja. He identified my issue immediately and corrected it. I was up and running in minutes of me telling him what was going on.

Sassy Balls | Outrageous Protein Packed Snacks

Mar 03, 2024  on Shopify

Being behind a computer is not my bag. So, its super important for to find intuitive software and top-notch support. Don't look any further if that's what you need these guys are great!

Sartor

Jan 19, 2024  on Shopify

Nice and reliable customer service. Helped me out a lot and explained everything very clearly when I had issues. Thanks Andrea

Ninnys Napkins

Jan 02, 2024  on Shopify

So far this app seems easy to use and integrates easily. Customer support is very responsive and helpful. Time will tell if the app pays off, I think it will.

QSP KNIFE

Nov 30, 2023  on Shopify

Really a nice app, very useful. and Andreas helped me a lot, always patience and kindness. He solved a lot of troubles for me when I set my first giveaway project. In one word: great app and great service.

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