Merchants generally have a positive perception of the "EG Auto Add to Cart Free Gift" app. They appreciate its ability to automate the addition of free gifts and enhance promotional capabilities within Shopify. The app is noted for its ease of use, functional features, and exceptional customer support, which many merchants find responsive and helpful. A few merchants did experience technical issues; however, these were often resolved swiftly by the support team.
Key Strengths
Highly responsive and helpful customer support, particularly mentioning team members such as Nathan and Taransh.
User-friendly interface that makes setup and customization simple and intuitive.
Diverse options for promotions such as Buy X Get Y offers, automatic free gifts, and customizable campaign rules.
Seamless integration with existing Shopify stores enhancing promotional strategies.
App contributes to increased average order value (AOV) and conversion rates.
Offers multiple conditions and parameters for gift promotions, providing high flexibility to merchants.
Common Concerns
Some compatibility issues with certain third-party apps, such as shipping insurance apps.
Instances of technical glitches, leading to significant sale impacts, although these are often promptly addressed by the support team.
Lack of multilingual support and certain customization options like embedded upsell features beyond pop-ups.
Final Thoughts
"EG Auto Add to Cart Free Gift" is widely regarded as a valuable tool for Shopify merchants seeking to enhance their promotional activities. Its ease of use and the comprehensive support team make it a recommended app for stores aiming to implement effective gifting and upselling strategies. While there are occasional limitations and compatibility issues, the overall reception of the app points to its significant usefulness and reliability.
Dynamic Step
Aug 16, 2024
on
Shopify
Super application. Création d'un cadeau gratuit effectué en 2 minutes. Pas de bug, tout fonctionne correctement.
Bad Flag Store
Aug 15, 2024
on
Shopify
The product/support is great, we've used EG Auto Add to Cart Free Gift for years and are more than happy with it. Give them a shot!!
eyeam
Aug 13, 2024
on
Shopify
Great app and great support.
Super easy to use and worth the money....makes customer experience so much better
NutraBio Brands
Aug 13, 2024
on
Shopify
Best app! Great support!
Shopify's discounts are so limited, but this app allows us to do everything we need and it's so easy and simple to setup and customize discounts!
I ran into an issue once, but reached out to support and they got back to me right away! It was actually late night so I was surprised to get a response so quickly.
01ELEMENTS
Aug 11, 2024
on
Shopify
Good app, works perfectly. customer service aso great! Perfect.
Aurora Sewing Center
Aug 10, 2024
on
Shopify
HYDROPEAK
Aug 06, 2024
on
Shopify
Easy to set up and works well!
Pocket Pallet
Aug 05, 2024
on
Shopify
Amazing and fast customer support. Literally. I typed a question in the chat box and got an answer like 30 seconds later from a real person who guided me exactly where i needed to go. later after about 2 hours, i had another question and dropped it into the same chat box and got another super quick answer with super detailed instructions. The app also helped me make an additional %30 of my revenue on my whole store.
Proov
Aug 04, 2024
on
Shopify
Ziba
Aug 04, 2024
on
Shopify
DuraPaw
Aug 03, 2024
on
Shopify
Really great so far! We have tried hard coding and dozens of apps - nothing worked until we finally found this. Fingers crossed for longevity, but very promising so far.
StackdSupplements
Aug 02, 2024
on
Shopify
Very easy to use.
SOKA HOME
Jul 31, 2024
on
Shopify
helpful app
SEGLE Biotech Skincare
Jul 31, 2024
on
Shopify
Esta app es la mejor para promociones, llevamos usandola 3 años ya y nunca ha dado problemas. La atención al cliente muy buena también, la recomiendo!
Cseles, a felnőtt szörp
Jul 29, 2024
on
Shopify
Working perfectly good, easy to use. I recommend.
Buddy Bites
Jul 28, 2024
on
Shopify
Our team was looking for an app that adds free gifts into the shopify carts and this is the best one we've come across.
Not only is the interface super easy to use but there are so many customizations. We faced some trouble implementing our rule and contacted their team and within a day they were able to hop onto a call and help us through the issue step by step. Not only but they are taking our experience into account and constantly fixing their app to increase customizations.
Can't wait to see what else thsi app has in store.
Wild Balance
Jul 28, 2024
on
Shopify
MI-RÊ COSMETICS - Maquillage-soin hybride coréen
Jul 25, 2024
on
Shopify
This app has been very useful for our business. And what I would like to highlight the most is the excellent service and support we have received from the team.
Fur Professionals (Staging)
Jul 24, 2024
on
Shopify
Great support team !!
KPOPHERO
Jul 24, 2024
on
Shopify
Free gifts are a key part of marketing, and it’s essential that customers don’t have a bad experience or sellers incur losses due to malfunctioning apps. I’ve installed and tested various free gift apps, and I finally concluded that this app works perfectly. Despite its simple settings, it allows for detailed customization to suit different scenarios. I discovered a very rare issue that doesn’t significantly impact its functionality. They responded immediately and fixed the issue during a video meeting exactly as I requested. Their support is truly world-class, and it’s a pity I can only give them five stars. Thanks Nathan and Alex.