Merchants generally have a positive perception of the "EG Auto Add to Cart Free Gift" app. They appreciate its ability to automate the addition of free gifts and enhance promotional capabilities within Shopify. The app is noted for its ease of use, functional features, and exceptional customer support, which many merchants find responsive and helpful. A few merchants did experience technical issues; however, these were often resolved swiftly by the support team.
Key Strengths
Highly responsive and helpful customer support, particularly mentioning team members such as Nathan and Taransh.
User-friendly interface that makes setup and customization simple and intuitive.
Diverse options for promotions such as Buy X Get Y offers, automatic free gifts, and customizable campaign rules.
Seamless integration with existing Shopify stores enhancing promotional strategies.
App contributes to increased average order value (AOV) and conversion rates.
Offers multiple conditions and parameters for gift promotions, providing high flexibility to merchants.
Common Concerns
Some compatibility issues with certain third-party apps, such as shipping insurance apps.
Instances of technical glitches, leading to significant sale impacts, although these are often promptly addressed by the support team.
Lack of multilingual support and certain customization options like embedded upsell features beyond pop-ups.
Final Thoughts
"EG Auto Add to Cart Free Gift" is widely regarded as a valuable tool for Shopify merchants seeking to enhance their promotional activities. Its ease of use and the comprehensive support team make it a recommended app for stores aiming to implement effective gifting and upselling strategies. While there are occasional limitations and compatibility issues, the overall reception of the app points to its significant usefulness and reliability.
Votta Socks
Feb 05, 2025
on
Shopify
Valuetainment Store
Feb 02, 2025
on
Shopify
Saffosafe
Jan 31, 2025
on
Shopify
Village Vitamin Store
Jan 30, 2025
on
Shopify
Pitaya Joyería
Jan 28, 2025
on
Shopify
Es un amuy buena app, la llevo usando varios meses y todo muy bien.
Heaven Scent
Jan 27, 2025
on
Shopify
Great app for adding GWPs! Both singularly and for the customer to choose from different ones. Lots of options for different campaigns. Excellent customer service from Taransh!
コスメ・デ・ボーテ公式オンラインショップ
Jan 27, 2025
on
Shopify
Mr. Taransh gave us a very easy-to-understand comment.
Even though I didn't understand English, I asked a question in Japanese, and they answered me in Japanese, so I felt safe using the service.
Ensonkan Canada
Jan 22, 2025
on
Shopify
so far so good
Realive Skin
Jan 20, 2025
on
Shopify
good
BÆR.
Jan 18, 2025
on
Shopify
just set up and all good so far
HomCare Nordic
Jan 16, 2025
on
Shopify
Monipuoliset kampanjat mahdollista toteuttaa. Sopii hyvin juuri meidän tarpeisiin. Nopeasti vastaava asiakastuki. Kiitos Stephanie avustasi ensimmäisen kampanjan luomisessa!
Lotty's Flowers
Jan 15, 2025
on
Shopify
Great app, amazing customer service, very friendly and super quick to respond!
Would definitely recommend
kousely
Jan 15, 2025
on
Shopify
Easy to set up auto add to cart, wanted to add a free gift with purchase but couldn't get it working at first, but support agent Taransh responded super fast in 1 minute and now it looks perfect :)
HEALR
Jan 11, 2025
on
Shopify
ABI Beauty
Jan 08, 2025
on
Shopify
This app was easy to set up and use. I am most impressed with their customer service though when I had questions - they went above and beyond to help with my queries!
Weebot
Jan 07, 2025
on
Shopify
Great app and great team ! Help quickly to install it.
Thank you !
Vassalli
Dec 26, 2024
on
Shopify
love this app, it does everything perfectly. So much control over different situations and lastly, customer service is A++++++++++ super fast replies and extremely helpful, thank you!!!
Twinings
Dec 19, 2024
on
Shopify
Great app, easy to set up rules and has increased AOV. Nathan was awesome too resolving a query i had to customise the background of the pop up.
We will continue to use this app for further rules next year.
Neglemakeriet
Dec 16, 2024
on
Shopify
Taransh at customer service is super helpful as always, loving this app!