Merchants generally have a positive perception of the "EG Auto Add to Cart Free Gift" app. They appreciate its ability to automate the addition of free gifts and enhance promotional capabilities within Shopify. The app is noted for its ease of use, functional features, and exceptional customer support, which many merchants find responsive and helpful. A few merchants did experience technical issues; however, these were often resolved swiftly by the support team.
Key Strengths
Highly responsive and helpful customer support, particularly mentioning team members such as Nathan and Taransh.
User-friendly interface that makes setup and customization simple and intuitive.
Diverse options for promotions such as Buy X Get Y offers, automatic free gifts, and customizable campaign rules.
Seamless integration with existing Shopify stores enhancing promotional strategies.
App contributes to increased average order value (AOV) and conversion rates.
Offers multiple conditions and parameters for gift promotions, providing high flexibility to merchants.
Common Concerns
Some compatibility issues with certain third-party apps, such as shipping insurance apps.
Instances of technical glitches, leading to significant sale impacts, although these are often promptly addressed by the support team.
Lack of multilingual support and certain customization options like embedded upsell features beyond pop-ups.
Final Thoughts
"EG Auto Add to Cart Free Gift" is widely regarded as a valuable tool for Shopify merchants seeking to enhance their promotional activities. Its ease of use and the comprehensive support team make it a recommended app for stores aiming to implement effective gifting and upselling strategies. While there are occasional limitations and compatibility issues, the overall reception of the app points to its significant usefulness and reliability.
Luxéane
Jul 04, 2024
on
Shopify
Perfect
Nipskin
Jul 03, 2024
on
Shopify
Smarter Objects
Jul 02, 2024
on
Shopify
Works easy and perfect.
Australian Natural Soap Company
Jun 29, 2024
on
Shopify
great app - does what it needs to do with little fuss
Loop Lasso
Jun 27, 2024
on
Shopify
ISLANDTEA
Jun 25, 2024
on
Shopify
Top
Hello Marla Co
Jun 25, 2024
on
Shopify
ShopSimpell
Jun 21, 2024
on
Shopify
ReaCosmetics
Jun 20, 2024
on
Shopify
Great app and really great customer support. Support replied directly and solved all issues. I fully recommend this app.
Trollbeads Benelux
Jun 20, 2024
on
Shopify
We have been using the app for several Gift with Purchase campaigns and it works perfect!!
It offers all the campaign opportunities you can think of and you can set it op according to the looks of you own shop. Really a great app.
Today we needed acute support - the support team solved the problem in a snap. Great experience
3DCoiffure
Jun 20, 2024
on
Shopify
Nathan really helped me a lot and even called me to explain me how to do. Thank you very much.
Selecta DE
Jun 17, 2024
on
Shopify
The app is exaclty what we looked for a long lasting period. We had a specific use case that was complicated and the support team devoted a lot of time making sure that it worked the way we needed.
Cellcosmet International
Jun 17, 2024
on
Shopify
Very easy to setup
Garden Street Gin Club
Jun 15, 2024
on
Shopify
Taransh was absolutely amazing and responded to my initial ticket so quickly, then responded within minutes after we got the conversation going.
They were a big help and solved the issue immediately.
Their customer support and service was amazing, please give them a raise haha! Thanks again Team.
PacificHealth Labs
Jun 14, 2024
on
Shopify
HIJA DE LA LUNA
Jun 13, 2024
on
Shopify
genial
Ace Blend
Jun 13, 2024
on
Shopify
Good first experience
APM Monaco
Jun 12, 2024
on
Shopify
This app is very helpful to run GWP mechanism online. Also the support is super reactive. I recommend.
YUN YUN SUN
Jun 11, 2024
on
Shopify
Awesome app that fits my needs perfectly (able to combine my Shopify order/product discounts). Excellent customer service with quick responses and solutions.
Bems Home
Jun 10, 2024
on
Shopify
Really good App and the support is even better.
Best app I could find for BOGO