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Customer reviews: Gifted: Gift Messages

Develop by Gifted

Reviews (21)

Overall rating
4.8

What Merchants Think

The overall feedback for "Gifted: Gift Messages" from merchants is overwhelmingly positive. Users appreciate its seamless integration and effectiveness in enhancing customer experience. The app is praised for its functionality and cost-effectiveness, outperforming other similar apps in the market. Merchants particularly value the responsive customer support provided by the Gifted team, who are commended for their quick and efficient service.

Key Strengths

  • Seamless integration and easy configuration
  • Excellent customer support and responsiveness
  • Cost-effective compared to other apps
  • Intuitive and user-friendly interface
  • Customizable features to suit different markets

Common Concerns

  • App stability issues, such as crashing and order processing problems
  • Lack of feature to send gifts to multiple recipients in one transaction

Final Thoughts

"Gifted: Gift Messages" is a highly regarded app that effectively meets merchants' gifting and messaging needs. While it offers robust features and excellent customer support, some users have experienced technical issues that may require attention. Overall, it is a valuable tool for enhancing customer engagement and satisfaction, with potential for further improvement and customization.

SWISHER COFFEES

Mar 26, 2024  on Shopify

A very effective customer acquisition tool for our store. With Gifted we get two customers for the price of one. We chose to integrate into our Cart page and the configuration was easy and seamless. We had evaluated many of the "gifting" apps and Gifted came out on top - not even close! The support and responsiveness are icing on top.

The Surfrider Foundation

Dec 19, 2023  on Shopify

Great service and support from the Gifted team. We were in search of a solution to keep our customers' addresses intact in our CRM when they sent gifts to their friends, and the Gifted team had the solution. The app does what it says with no fuss.

Rochester Brainery

Sep 16, 2023  on Shopify

This app has worked great for our customers so far! Remy responds so quickly to assist with any issues that pop up or questions I have - it's much appreciated! :)

Modern Nursery

Jun 16, 2023  on Shopify

After a few years of using a gift messaging app that had us manually sending gift messages to recipients, we finally had enough - we looked at quite a few apps that had the functionality to send messages for us, and many had hefty price tags, some didn't have all the features we wanted, and a few just didn't fit the high-end feel of our site. Gifted almost seemed too good to be true; it's elegant, has all the functionality we need, and is cheaper than the app we were previously using. We ended up taking a chance on it anyways after meeting with the Gifted team, who has been nothing but a delight to work with. We were even able to have a few requests granted to further customize the experience for our particular market! Go send a gift on our website and see how beautiful and seamless it is! We're so grateful we found the Gifted app- our internal process has improved and our customers are able to have full control, as well as updates on their message being sent. Thank you Gifted!

Mom and Pop Gift Shop Inc.

Feb 16, 2023  on Shopify

One of the big problems in E-comm has been people send others gifts and unless we manually printed the message to a card stock printer and stuffed in the box the gift recipients would call us to find out 1. why they got something they never ordered. 2. If its a gift who is it from? This is more of a problem in drop shipping as we don't pack our own boxes! Gifted presents a very simple, easy to install and configure app that the giver fills our their name, their email, the recipients name and email. Then selects the occasion and write their own note! Best of al it can be sent when the order is complete or scheduled for a specific date! The support is top notch if you need it and I had some questions they were very happy to help me with and the price is more than fair! No more angry phone calls about why they got it, or who sent it to them :) Well Done Gifted, and the emailed gift note looks good too!

Wildest Dreams Flowers

Dec 31, 2022  on Shopify

App Is Crashing and customer our placing orders and they are not going though but sending gift emails.

British Food Supplies

May 03, 2022  on Shopify

The app is awesome! The best thing is their support system, always willing to help and welcoming new suggestions. Overall good experience with the app and customer satisfaction is 10/10.

UnEarthed® Premium Scented Candles

Feb 13, 2022  on Shopify

AMAZING APP!!! Very accommodating customer service. We accidentally did something to cause the code to disappear from our theme (no clue) and in the MIDDLE OF THE NIGHT the day before Valentines Day, they had it fixed in 15 MINUTES!

tigerstyle coffee

Aug 09, 2021  on Shopify

Great potential and exceptional customer service. We installed the gifted app for a promotion that we were running. It was easy to install and quickly allowed us to execute. The best part is their exceptional customer service though as they helped us solve some critical issues practically in real-time. Great app that will only get better with their team.

Coach Rock

Dec 17, 2020  on Shopify

I'm excited about Gifted, however we have not used or promoted the app yet. I'm looking forward to rolling this out. I wish I knew about Gifted before the holiday season this would have been an awesome promotion. Hopefully, we can promote in time for those last minute gifts. *A feature suggestion: It would be nice to allow the purchaser the ability to send to multiple people/addresses. I'm working on sending the same gift to multiple people it would be nice if I can do in one transaction. Of course I will try to find another app but I'm a fan of one stop app. :-)

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