Gift Card Hero • All‑in‑one logo

Customer reviews: Gift Card Hero • All‑in‑one

Develop by Syncube 🥇

Reviews (147)

Overall rating
5

What Merchants Think

Merchants overwhelmingly express positive feedback for "Gift Card Hero • All‑in‑one". The app is praised for its diverse features and customization options, which meet the merchants' varying needs, particularly for loyalty programs and gift card management. The customer service, especially the support from Arthur and his team, is frequently highlighted as a significant advantage, contributing to merchants’ satisfaction with the app.

Key Strengths

  • Comprehensive gift card features suitable for various business needs.
  • High degree of customizability to match store themes and specific requirements.
  • Exceptional customer support, often responding swiftly and effectively to requests.
  • Easy installation and integration process.

Common Concerns

  • Limited initial tutorials and instructions, making the backend setup slightly challenging.
  • Occasional need for developer support for certain features and customizations.
  • Inconsistent response time, though ultimately effective once assistance is provided.

Final Thoughts

"Gift Card Hero • All‑in‑one" receives a highly favorable reception from merchants. The app stands out for its robust feature set and adaptability, essential for businesses aiming to implement efficient gift card systems. With dedicated support, it ultimately proves to be a valuable tool for various e-commerce setups, despite minor setup hurdles.

Heyday Coffee Co.

Apr 23, 2024  on Shopify

They were very helpful with styling the app to reflect the website design. We just installed and haven't yet made any gift card sales, so can only comment on the setup.

Shilton

Apr 22, 2024  on Shopify

White Rose Hobbies

Apr 01, 2024  on Shopify

Had a few bumps in the road with using Gift Card Hero in our new system. Arthur was there to help with everything along the way, answered all our questions, and even hopped on a google meet to show us some items we were confused about! Great response time and we now have everything up and running!

Dietz - Performance Paddling

Mar 20, 2024  on Shopify

Very nice design of both emails and layout on the website. The developers offered adapting the design to our store theme.

Accessories, Etc.

Mar 16, 2024  on Shopify

Gift Card Hero was just what I needed for my Bridal, Graduate and Baby Registries. I had been reloading gift cards in my Quick Books POS and it worked perfectly for what I needed. When I took advantage of the Shopify/Quick Books bundle I needed to be able to do the same thing. Shopify hooked me up with Gift Card Hero and the rest, as they say, is history. The team that supports this app is amazing. They went overboard when I made a request for a particular feature. My contact person for this request was Arthur T. He kept me informed as the team worked on my request. When the feature was added, he sent me great instructions as to how I was to proceed. He has followed up with me to make sure everything is working properly. It is great to know that Arthur T and his team are interested and dedicated to good customer service.

Birkenstock Village

Jan 09, 2024  on Shopify

We love the app. It was easy to install and set up and wow does it preform! Best of all, the team is super responsive and friendly whenever we needed customization or help. Thankful for this app and the team behind it.

Judith & Charles

Jan 02, 2024  on Shopify

I am a fan of this app; it has everything we were looking for. It is working great so far on our website. We were able to work with support to integrate this seamlessly. I would like to thank Arthur T for all his work despite the time difference, everything that was asked was done efficiently and spot on. He was kind, patient and detail oriented. Thank you!

Bloomeffects

Jan 01, 2024  on Shopify

Very good app, and excellent support! App was good out of the box, but needed some tweaks for our mini cart and some styling updates. We were going to do the latter, but their support fixed all of it. Great work

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