Gift Card Hero • All‑in‑one logo

Customer reviews: Gift Card Hero • All‑in‑one

Develop by Syncube 🥇

Reviews (147)

Overall rating
5

What Merchants Think

Merchants overwhelmingly express positive feedback for "Gift Card Hero • All‑in‑one". The app is praised for its diverse features and customization options, which meet the merchants' varying needs, particularly for loyalty programs and gift card management. The customer service, especially the support from Arthur and his team, is frequently highlighted as a significant advantage, contributing to merchants’ satisfaction with the app.

Key Strengths

  • Comprehensive gift card features suitable for various business needs.
  • High degree of customizability to match store themes and specific requirements.
  • Exceptional customer support, often responding swiftly and effectively to requests.
  • Easy installation and integration process.

Common Concerns

  • Limited initial tutorials and instructions, making the backend setup slightly challenging.
  • Occasional need for developer support for certain features and customizations.
  • Inconsistent response time, though ultimately effective once assistance is provided.

Final Thoughts

"Gift Card Hero • All‑in‑one" receives a highly favorable reception from merchants. The app stands out for its robust feature set and adaptability, essential for businesses aiming to implement efficient gift card systems. With dedicated support, it ultimately proves to be a valuable tool for various e-commerce setups, despite minor setup hurdles.

Scalpers

Feb 10, 2025  on Shopify

from technical support they have helped us in everything we have needed, highly recommended the application!

Signature Locker

Feb 05, 2025  on Shopify

Fantastic app and even better service. Arthur helped us customize several aspects of the app to suit our needs over the course of more than a month. We ended up with exactly what we wanted and couldn't have done it with all the support.

Inspired Garden Life

Jan 26, 2025  on Shopify

Very nice Gift Card features for your shop. Took us a minute to discern the backend as there are limited tutorials/instructions and some features required custom support from developer. Response time for support was a few days. If you are looking for a good Gift Card Platform with very nice features you should give this app a try.

Solvil et Titus Singapore

Jan 14, 2025  on Shopify

The features of this app are awesome, and the support team is very helpful, highly recommend this.

Inspired Garden Life

Dec 30, 2024  on Shopify

Very nice Gift Card features for your shop. Took us a minute to discern the backend as there are limited tutorials/instructions and some features required custom support from developer. Response time for support was a few days. If you are looking for a good Gift Card Platform with very nice features you should give this app a try.

Mitte Meer Onlineshop

Dec 22, 2024  on Shopify

Very good application for gift coupons, easy to use, good tools and customer service support is always present to help!

Tonight We Dine

Dec 15, 2024  on Shopify

Great solution for both e-cards and physical gift cards with the ability for customers to add personalized messages. Support for the app was great.

Dirty Labs

Nov 04, 2024  on Shopify

After installing and trying out several different gift card apps, this was the clear winner. It was the only one with all of the features and customizability we need. Also, Arthur's help in getting everything set up just right was invaluable.

The Whisky List

Sep 07, 2024  on Shopify

We use the gift card functionality as a key part of our loyalty program, Gift Card Hero gives us exactly what we need for that, and is very cost effective.

Gallery Dept - online

May 23, 2024  on Shopify

This was a really nice, simple, and straightforward app. It was just what we needed for our employee allowance program issued by giftcard.

Heyday Coffee Co.

Apr 23, 2024  on Shopify

They were very helpful with styling the app to reflect the website design. We just installed and haven't yet made any gift card sales, so can only comment on the setup.

White Rose Hobbies

Apr 01, 2024  on Shopify

Had a few bumps in the road with using Gift Card Hero in our new system. Arthur was there to help with everything along the way, answered all our questions, and even hopped on a google meet to show us some items we were confused about! Great response time and we now have everything up and running!

Dietz - Performance Paddling

Mar 20, 2024  on Shopify

Very nice design of both emails and layout on the website. The developers offered adapting the design to our store theme.

Accessories, Etc.

Mar 16, 2024  on Shopify

Gift Card Hero was just what I needed for my Bridal, Graduate and Baby Registries. I had been reloading gift cards in my Quick Books POS and it worked perfectly for what I needed. When I took advantage of the Shopify/Quick Books bundle I needed to be able to do the same thing. Shopify hooked me up with Gift Card Hero and the rest, as they say, is history. The team that supports this app is amazing. They went overboard when I made a request for a particular feature. My contact person for this request was Arthur T. He kept me informed as the team worked on my request. When the feature was added, he sent me great instructions as to how I was to proceed. He has followed up with me to make sure everything is working properly. It is great to know that Arthur T and his team are interested and dedicated to good customer service.

Birkenstock Village

Jan 09, 2024  on Shopify

We love the app. It was easy to install and set up and wow does it preform! Best of all, the team is super responsive and friendly whenever we needed customization or help. Thankful for this app and the team behind it.

Judith & Charles

Jan 02, 2024  on Shopify

I am a fan of this app; it has everything we were looking for. It is working great so far on our website. We were able to work with support to integrate this seamlessly. I would like to thank Arthur T for all his work despite the time difference, everything that was asked was done efficiently and spot on. He was kind, patient and detail oriented. Thank you!

Bloomeffects

Jan 01, 2024  on Shopify

Very good app, and excellent support! App was good out of the box, but needed some tweaks for our mini cart and some styling updates. We were going to do the latter, but their support fixed all of it. Great work

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