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Customer reviews: Geos: Geolocation & Redirect

Develop by OnionLab

Reviews (26)

Overall rating
4.7

What Merchants Think

The "Geos: Geolocation & Redirect" app receives overwhelmingly positive feedback from merchants, who appreciate its seamless functionality and user-friendly interface. Many users highlight the exceptional customer service, with frequent praise directed towards the support team's responsiveness and willingness to accommodate custom needs. Despite one notable criticism of unresponsiveness, the overall consensus is that the app is a valuable tool for geolocation and redirection needs.

Key Strengths

  • Exceptional and responsive customer support, frequently praised for quick issue resolution and friendly service.
  • Easy to use and intuitive user interface, highly rated by merchants.
  • Seamlessly replaces Shopify's native geolocation features with enhanced capabilities.
  • The app offers a comprehensive feature set that fulfills the merchants' needs without additional cost.

Common Concerns

  • Reported unresponsiveness from customer support in some instances.
  • A critique of the app being slow in one review.

Final Thoughts

Overall, "Geos: Geolocation & Redirect" is celebrated as a reliable and user-friendly solution for merchants seeking to implement geolocation functionalities. The app's strengths lie primarily in its superior customer service and ease of use, making it a preferred choice for many who need efficient redirection capabilities. The app's ability to address and implement custom solutions further enhances its appeal, though it is crucial for the team to address noted concerns about occasional unresponsiveness to secure its reputation fully.

ZANEROBE

Jan 15, 2025  on Shopify

Their support is very good. Very quick response time and extremely helpful. Their app does everything I want it to do and is FREE! What more could I ask for?

My Store

Jan 14, 2025  on Shopify

5 Stars! Support is the best. Fast reply and didn't leave without fixing my site issue. Thank you to Lea for helping me.

Shopia Express

Dec 23, 2024  on Shopify

This App is absolutely excellent. It works seamlessly, and communicating with their customer service is very easy. Their responses are quick, and they address any issues promptly. They have made my store much better! Thanks team and thanks Lea

Feel Iceland EN

Dec 17, 2024  on Shopify

Because Shopify is no longer developing their Geolocation app, we were left searching for a viable replacement. We're very fortunate to find this app that meets our needs, and support is amazing. Thank you Lea!

Zukyun Beauty

Dec 15, 2024  on Shopify

Wow, i downloaded this app but had trouble setting up. I emailed them now 2 weeks back (asking for urgent help) - ZERO reply. Even followed up - nothing. Only downloaded it as the customer service is supposed to be good. Guess its useless to me now and will have to undownload. Quite frustrating given the loss of time.

Centric

Dec 11, 2024  on Shopify

Amazing app, great customer service. I was having trouble redirecting between 2 Shopiy stores and they do that for me for free

LaBomba

Nov 27, 2024  on Shopify

All the other reviews aren't lying, the level of commitment and engagement of the support team is simply extraordinary (thanks Lea!). They've got us up an running with a few hours, taking extra care to implement any additional requests that we have. It seem that their approach differs from everyone else - "if something is missing, just let us know" - their dev team immediately tries to implement custom solutions. Simply great!

ChitoroShop

Nov 27, 2024  on Shopify

Application très pratique, qui remplace avantageusement le sélecteur natif de Shopify, que je trouve peu esthétique. Le staff est à l'écoute et a été très efficace pour résoudre l'un de mes problèmes. En plus, ils sont très sympathiques. Merci beaucoup !

Josh

Nov 17, 2024  on Shopify

By far the best App i have used so far! The developers helped me out a lot which i really really appreciate. That's the go-to app if you want a country/language selector in place :)

Northern Lights

Nov 14, 2024  on Shopify

Very easy to use app. Customer service was exceptional ! Lea went above and beyond to help me set up and answer questions, offering instant solutions. Great job!

KHAIRNOVA

Nov 10, 2024  on Shopify

I'm really glad I found this app! It's so easy to use and Lea has been so helpful with me. Even with the time difference I was able to be assisted very quicky. Amazing service

bokandemo

Oct 29, 2024  on Shopify

Very kind Very helpful Very Friendly chat support. They are not just saying solutions they do care about time differences and so on.

Yum Yum Snacks

Oct 28, 2024  on Shopify

Thank you so muchfor your help. It was my first time reaching out to Geo and I’ m so happu my questions were answered. I hope you the best.

Shodwe

Oct 14, 2024  on Shopify

⭐️⭐️⭐️⭐️⭐️ Ich bin absolut begeistert von der Geo-App! Der Service ist hervorragend und die Benutzeroberfläche ist sehr intuitiv und benutzerfreundlich. Die App bietet eine Vielzahl von Funktionen, die alle sehr professionell umgesetzt sind. Die Unterstützung durch das Team ist ebenfalls bemerkenswert – sie sind schnell, hilfsbereit und immer bereit, Fragen zu beantworten. Ich kann die Geo-App jedem empfehlen, der nach einer zuverlässigen und professionellen Lösung sucht. Weiter so!

Northern Lite EU

Oct 14, 2024  on Shopify

The app itself works like a charm but what really sets this apart is the mind blowingly good and responsive and adaptable customer service. They managed to fix a rather major usability issue with the popup within a couple of hours after I notified them of the problem. Really impressed.

H4V

Sep 26, 2024  on Shopify

Geos is a very easy-to-use application. Everything is simple and user friendly. And it works perfectly. The customer and technical service are very responsive and efficient. They were able to help me very quickly. I recommend it 100%!!

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