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Customer reviews: geolizr

Geolizr is a Shopify app that helps merchants personalize store experiences based on customer location. Reading reviews can help you decide if its geo-targeting features fit your business needs.

Reviews (94)

Overall rating
4.9

What Merchants Think

The general feedback from merchants regarding "geolizr" is overwhelmingly positive. Users appreciate the app's effectiveness in directing customers appropriately based on their geographic location. The app's customer support is frequently highlighted as a distinguishing feature, with many merchants noting responsive and helpful assistance. However, some users experienced significant technical issues, impacting their businesses negatively, and remarked about delays in customer support response.

Key Strengths

  • Effective geographic targeting of customers, enhancing sales and user experience.
  • Responsive and helpful customer support, often available to address queries and provide solutions.
  • Ease of use and reliable performance across multiple online stores.

Common Concerns

  • Technical issues such as infinite loops affecting site performance, leading to potential loss of sales.
  • Delays in customer support response times, potentially up to 16-24 hours.

Final Thoughts

Overall, "geolizr" receives positive feedback for its functionality and support, proving to be a valuable tool for many merchants. While it excels in geographic customer targeting and service, it is important for prospective users to consider the potential for technical issues and the variability in response time from support. Despite the issues noted by some users, the app remains a strong choice for businesses seeking to optimize their customer engagement based on location.

Desiros

Jan 13, 2025  on Shopify

App that works perfectly. Superlative assistance. If I could put more than 5 I would because it is one of the best I have ever tried

Magic Bikinis - The Choice of Champions

Mar 27, 2024  on Shopify

Excellent app, this helps us easily direct customers from certain countries to the right place, and great customer support :) thanks...

Koss Design

May 26, 2023  on Shopify

Created infinite loop multiples times on my website. Support is understaffed, take almost always 16-24h to get an answer and solve the issue. I can not recommend, i lost sales, and it has harmed my very small business.

Koss Design -

May 26, 2023  on Shopify

Created infinite loop multiples times on my website. Support is understaffed, take almost always 16-24h to get an answer and solve the issue. I can not recommend, i lost sales, and it has harmed my very small business.

Son de Flor

Aug 01, 2022  on Shopify

Frank is super helpful and helped sort a couple of UX problems in basically no time by adding some custom code. Our company's experience with Geolizr is extremely satisfactory!

Pump Hair Products

Apr 10, 2022  on Shopify

We switched from another currency converter app to Geolizr. Frank was great in customizing our cart message and otherwise getting us set up (even on the weekend)! The simple but powerful combination of currency conversion and country specific banner messages is fantastic. A suggestion for future development is to enable the insertion of emojies into the banner notification messages (e.g. flags) Great app. Great service!! Update 2022: We have been using this app since 2018 and are so happy with the support Frank has continued to provide. Highly recommend this app and to contact the support team should you have any tweaks needed or issues that need to be resolved.

HUDSON UK

Jan 15, 2021  on Shopify

We use this app for all four of our online stores, it's works brilliantly and Frank has been very helpful with assistance when required.

Lolo Lids

Jan 25, 2017  on Shopify

Geolizr is great! Used it for my store (trinkenstore.com) to target buyers from my home country and saw immediate results! Also Johannes the developer is extremely helpful and answered all my questions immediately! 5 STARS!

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