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Customer reviews: Gatsby: Convert Your Followers

Develop by Gatsby

Reviews (138)

Overall rating
5

What Merchants Think

The general consensus from merchants is that "Gatsby: Convert Your Followers" is a transformative tool for enhancing e-commerce metrics, with many praising its ability to integrate seamlessly with existing platforms like Klaviyo and Shopify. Merchants highlight its capacity to convert social media interactions into tangible customer engagement and sales, often emphasizing the remarkable customer service and support provided by the Gatsby team, especially founder Brett.

Key Strengths

  • Seamless integration with email platforms like Klaviyo, enhancing data synchronization.
  • Effective at collecting and managing email and SMS subscribers from social media, particularly Instagram.
  • Ease of use in setting up campaigns and automations, saving time for merchants.
  • Outstanding customer support, with personalized guidance from the Gatsby team.
  • Continuous development and feature updates, ensuring the app remains relevant and valuable.
  • Ability to track and reward user-generated content, providing insights into ROI from influencer campaigns.
  • Strong commitment to evolving features that cater to influencer and brand ambassador programs.

Common Concerns

  • Occasional functionality issues, such as the download button not working consistently.
  • Some features, like triggering DMs from comments, are still in development.

Final Thoughts

"Gatsby: Convert Your Followers" receives high praise from users for its unique ability to convert social interactions into meaningful business outcomes. While there are minor functional issues and features in development, the overall positive feedback outshines these concerns. This app is particularly beneficial for businesses looking to enhance their social media effectiveness and streamline their influencer and brand ambassador programs.

Chunkles

Jan 31, 2025  on Shopify

This app is amazing and is a must have for anyone who is trying to improve their e-commerce conversion metrics. Not only is this a great app, but the customer experience and support on the back end is top notch! Gatsby is truly a five-star service.

Functional Tennis

Nov 18, 2024  on Shopify

I heard about Gatsby on a podcast and I had to try it. It's been a game changer on our first Instagram giveaway with it, allowing us to easily collect email addresses and sync them up to our email platform Klaviyo as well as the benefit of this Shopify integration we can get sales data and see first-hand the ROI on email addresses picked up with Gatsby. We can also track/reward/email followers who tag us in stories which is awesome. The founder was hands-on helping me set up my first campaign but you'll soon realise it is extremely easy to do yourself.

Candylab

Oct 24, 2024  on Shopify

Gatsby has been incredibly valuable towards optimizing our customer acquisition funnel. Their team's support has been helpful whenever we've needed anything. We're excited to keep using Gatsby as we continue to grow our ecom biz and socials.

Magic Pearl

Sep 29, 2024  on Shopify

I have never experienced such perfect customer service before. Available around the clock. I received immediate help with the setup, and everything works wonderfully. I look forward to creating many creative automations. 5 stars

DANIELLA SHEVEL

Aug 28, 2024  on Shopify

We're thrilled to be using this app! If you want to turn your social presence into real customers, I highly recommend it. The automations have been a huge time-saver, freeing us up to focus on other aspects of our business. Brett and his team have been incredibly supportive, guiding us through every step and ensuring we get the most out of the app. Our experience has been outstanding from start to finish. Highly recommended!

GORGIE

Apr 26, 2024  on Shopify

Love the list growth feature, super easy to set up for collecting new email & SMS subscribers in Klaviyo! Love the experience, it feels super natural to instagram!

Little Trouble

Apr 08, 2024  on Shopify

This is so fun! We use ManyChat too but they don't offer any kind of Klaviyo integration like this. Gatsby's new DM feature is allowing us to get more value out of our active Instagram community by turning those followers into sms subscribers. We were already Gatsby clients for tracking UGC and their Klaviyo flows for ambassadors so we had early access to the beta of their new DM feature, and blown away is all I can say. We were able to start collecting SMS subscribers from Instagram DMs within minutes of them turning this feature on for us. Its super smooth and really easy to turn around. I just launched an Instagram giveaway to start collecting more subscribers, and I'll update the review later with performance metrics but I've heard from others how successful its been - so I'm STOKED! The only thing it's missing is the ability to trigger DMs when someone leaves us a comment but they said they're working on it. If you're active on Instagram or Klaviyo, download Gatsby!

Kinsley Armelle

Apr 08, 2024  on Shopify

Gatsby has been an impressive app for a few years now. What really sets this software apart is the commitment to ongoing development and evolution in a direction that makes sense for customers. We have been impressed with the willingness of Brett and the Gatsby team to continue to incorporate new features that drive value for our brand. I'm optimistic that things will continue to improve. With the continual push toward influencers supporting brands, this is a necessary tool for anyone in DTC to make their brand relevant. I'd highly recommend using Gatsby and building your Ambassador / Referral / Influencer program!

Cheekbone Beauty

Mar 19, 2024  on Shopify

Great way to keep track of tagged content across Instagram. The integration with Klaviyo and Shopify is as close to seamless and perfect as you can get! The only reason I don't give it 5 stars is that sometimes though content is visible and available from creators, the download button just doesn't work. I can only imagine the sheer volume of video and photo data it is processing on a near constant basis that may cause this - but it's been a great addition to our UGC handbook.

ThumbPRO

Dec 12, 2023  on Shopify

We recently found this app and think it is genius in its approach to helping brands manage IG interactions, brand ambassadors, keeping up with IG posts, and nurturing influencers. The app is unique and stands out because they have thought of and integrated so many solutions for merchants looking to harness their own social media opportunities. It streamlines what is otherwise cumbersome to do manually. Love their integrations with top email platforms. Brett, the founder and developer of the app, has offered us great customer service, for which we are very thankful and has gone out of his way to help us get up and running on the app. Highly recommend not only for the app itself and all it offers, but, because of their great, responsive, personal customer service.

Happy Wax

Oct 25, 2023  on Shopify

We've had an excellent experience with Gatsby thus far! We're excited about expanding our network of influencers and ambassadors while streamlining our processes. The application itself is fantastic, and the level of customer service matches that excellence. Brett has been exceptional, guiding us throughout the onboarding and setup stages. Without a doubt, we wholeheartedly recommend Gatsby!

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