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Customer reviews: Upselly • Upsell & Addon items

Develop by cnversion.io
<h3>What Merchants Think</h3> <p>Overall, merchants have a positive impression of "Upselly • Upsell &amp; Addon items." The app is praised for its easy setup, seamless functionality, and the positive impact on average order value (AOV). Many users highlight the excellent customer support and customization options. However, there are some concerns with the app's deactivation feature and delayed support response in certain cases.</p> <h3>Key Strengths</h3> <ul> <li>User-friendly setup and intuitive admin settings.</li> <li>Highly customizable design options and product recommendations.</li> <li>Quick and effective support team praised for their responsiveness.</li> <li>Significant positive impact on driving additional revenue and product discovery.</li> <li>Convenient bulk application functionality, especially beneficial for stores with a large product range.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Issues with the app automatically reactivating after being turned off.</li> <li>Occasional delays in support response and problem resolution.</li> <li>Limitations in manual sorting of recommended products.</li> </ul> <h3>Final Thoughts</h3> <p>"Upselly • Upsell &amp; Addon items" is generally well-received among merchants for its ease of use, customization capabilities, and positive impact on sales. Despite some issues with support response times and app functionality, the majority of reviews express satisfaction with the app's overall performance, making it a recommended option for Shopify stores looking to enhance their upselling and addon strategies.</p>

Reviews (30)

Overall rating
4.6

What Merchants Think

Overall, merchants have a positive impression of "Upselly • Upsell & Addon items." The app is praised for its easy setup, seamless functionality, and the positive impact on average order value (AOV). Many users highlight the excellent customer support and customization options. However, there are some concerns with the app's deactivation feature and delayed support response in certain cases.

Key Strengths

  • User-friendly setup and intuitive admin settings.
  • Highly customizable design options and product recommendations.
  • Quick and effective support team praised for their responsiveness.
  • Significant positive impact on driving additional revenue and product discovery.
  • Convenient bulk application functionality, especially beneficial for stores with a large product range.

Common Concerns

  • Issues with the app automatically reactivating after being turned off.
  • Occasional delays in support response and problem resolution.
  • Limitations in manual sorting of recommended products.

Final Thoughts

"Upselly • Upsell & Addon items" is generally well-received among merchants for its ease of use, customization capabilities, and positive impact on sales. Despite some issues with support response times and app functionality, the majority of reviews express satisfaction with the app's overall performance, making it a recommended option for Shopify stores looking to enhance their upselling and addon strategies.

Dessertbox.de

Apr 11, 2022  on Shopify

Ein idealer Support und sofort Hilfe waren ideal für dieses Programm. So kann man alles direkt einsetzen, wie es sein soll.!

Classic-Moped

Feb 24, 2022  on Shopify

Wir nutzen die App nun schon einige Monate und sind mit der Funktion zufrieden. Der Support ist sehr freundlich und hilfsbereit, einen Fehler den wir selbst verursacht haben, wurde umgehend wieder behoben. We have been using the app for several months now and are satisfied with the function. The support is very friendly and helpful, a bug that we caused ourselves was fixed immediately.

Tiffany Lighting Direct

Feb 05, 2022  on Shopify

Do not install this app, I have it and it isn't working, support aren't answering emails and worst of all, I keep turning the app off and it is turning itself back on. Shouldn't be allowed onto the shopify apps page, it's terrible

Good Dog People™

Jan 11, 2022  on Shopify

We want to hide the widget on our web store temporarily for important reasons. We've been trying to switch it off multiple times but it ALWAYS turns back on automatically after a while. It's been 9 days since we wrote in with multiple chasers and we haven't heard any updates.

Shop On Line Happy Casa Store

Dec 09, 2020  on Shopify

Great app and great support team too! Five star... simple to configure and pretty customizable in the design

Iron Doggy™

Sep 25, 2020  on Shopify

Great app. Immediate results that boosted our AOV, and super awesome and responsive support from Adi. Very intuitive admin settings. It's easy to maintain and configure changes if required. It just works! Worth every penny.

EZ Kitchen Lab

Jan 23, 2020  on Shopify

I've used this app on several of my sites, and I love it. I keep coming back to it, and have found different ways to use it. It works really well. I've received amazing support regarding some minor adjustments I wanted to make. All in all, I'm very happy with this app.

Pooch Bandana US

Sep 09, 2019  on Shopify

This is an awesome app! The setup is quick, and the devs help you within 12h to eliminate any difficulties. Been also using this app on my other store for over a year and it's consistently driven product discovery and additional revenue. Awesome all around!

Rare Attain

Jul 08, 2019  on Shopify

I've used this app for a few of my sites now. It is a very clean app, that functions seamlessly. Typically I use it to upsell products and to promote sales. I've received amazing customer support and was even able to receive help on a minor customization that I needed for one of my stores. I have been extremely impressed.

Autorack Products Ltd

Sep 06, 2018  on Shopify

I've tried a few upsell apps and this is by far the best one. Our products are quite specific to each other so it is important to be able to manually add the connections to other products. Unlike other apps we tried, you can select by product type which means an entire range of products can be added within seconds rather than one at a time! Customer support is spot on as well!, I had a couple of issues and these were fixed in no time at all using email. Perfect!

Great White North Vaporizer Company

Jul 21, 2018  on Shopify

the automatic recommendations are often very logical and what I was hoping that it would recommend. it still needs some work though, I can't manually organize the products for manual mode, and it seems to always display them in alphabetical order no matter what. I think with some tweaking this is a clear winner

Primesource Wholesale Flooring

Jul 15, 2018  on Shopify

Great app I strongly recommend it. fits our needs perfectly I was looking for an app we can customize the recommendation per each product and because we have over 1300 products we need to apply it in bulk. so upselly does it so easly. I just installed upselly and will be doing alot of testing but so far I really like it. more important I emailed their support team before I install it to be sure it will fit our needs and they can make a changes we needs to customize the look and Adi emailed me back immediatly and he was very helpful.

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