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Customer reviews: Simesy Product FAQs & FAQ Page

Develop by Shopify

Reviews (28)

Overall rating
4.9

What Merchants Think

Merchants greatly appreciate the "Simesy FAQ Page, Product FAQs" app, particularly lauding its user-friendly interface and professional FAQ appearance. The customer support, especially from Justin, receives high praise for its responsiveness and efficiency in resolving issues swiftly. Many users find the app to be an essential tool for their businesses, aiding in improving conversion rates through effective FAQ management.

Key Strengths

  • Outstanding customer support, with special mention of Justin's prompt assistance.
  • User-friendly interface that simplifies setup and use.
  • High-quality, professional-looking FAQs.
  • Free plan offers substantial value compared to other apps.
  • Flexibility in design options for FAQs.
  • Quick response and issue resolution, often within a short time frame.
  • Availability of features typically requiring paid plans in other apps.

Common Concerns

  • Limitation on the number of FAQs in the free version (up to 10).
  • Potential data privacy issues concerning GDPR compliance (mentioned by a user).

Final Thoughts

The "Simesy FAQ Page, Product FAQs" app stands out in the Shopify app ecosystem due to its seamless functionality and exceptional customer service. While there are some concerns about data privacy and limitations in the free version, the app is generally well-received for its value and capability to enhance online stores' FAQ sections effectively.

Sport Resource Group

Jan 30, 2024  on Shopify

The help I received was amazing and helped me accomplish the task in a timely manner.

Magie Factory

Jan 04, 2024  on Shopify

Super quick and pro customer service ! Bravo !

My Store

Jan 02, 2024  on Shopify

In all my time of using Apps for all my stores, I have never came across an App as convenient as Simesy. Their free plan provides the most value when compared to that of others, it lets you add FAQs Anywhere with a variety of design options for free which is unheard of as other apps either only let you using a free plan or after paying. I would also like to specifically thank Justin for being the most competent and responsive support agent I have encountered in all my time building stores, he will resolve whatever issue youre facing almost instantly and competently.

wonderland4children

Dec 05, 2023  on Shopify

The customer service is fantastic, always live and things get sorted very quickly !

CuteCubs

Nov 15, 2023  on Shopify

Super easy to use and setup I had a technical question that the support manned by "Justin" handled with a breeze in just a few moments. Fantastic

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