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Customer reviews: Fraud Judge Fraud Prevention

Develop by Shopify

Fraud Judge is a Shopify app designed to help merchants detect and prevent fraudulent orders. Reviews from real users provide insights into its effectiveness, ease of use, and value for businesses. Understanding these experiences can help you decide if it’s the right fraud protection tool for your store.

Reviews (15)

Overall rating
5

What Merchants Think

Overall, merchants are highly satisfied with "Fraud Judge Fraud Prevention". It has proven to be an invaluable tool for reducing fraudulent orders and chargebacks, offering peace of mind and improved security. The app is praised for its intuitive interface and customizable features, which easily adapt to the specific needs of various e-commerce platforms. Many users commend the exceptional customer support as a key benefit.

Key Strengths

  • Effective reduction of fraudulent orders and chargebacks
  • Customizable rules and real-time fraud detection
  • Responsive and knowledgeable customer support
  • ID and address verification features
  • User-friendly interface and setup process

Common Concerns

  • Learning curve in setting up custom rules
  • Desire for additional functionality in the app

Final Thoughts

"Fraud Judge Fraud Prevention" is highly regarded as a reliable solution for e-commerce businesses seeking to enhance their security against fraud. Its combination of effective features and outstanding customer support makes it a recommended choice for merchants looking to protect their stores from fraudulent transactions.

Brivella

Dec 01, 2024  on Shopify

I love how easy it is to customize rules for our store. We've reduced fraud by over 40% since implementing Fraud Judge. The app is intuitive, and the support team is top-notch.

Xpirit

Nov 29, 2024  on Shopify

The identity verification feature is excellent. It adds an extra layer of security that gives us peace of mind. Plus, the customer support team was incredibly responsive when I had questions.

ThreadLab

Nov 08, 2024  on Shopify

I appreciate the advanced fraud detection capabilities of Fraud Judge, but the learning curve for setting up the custom rules took a bit longer than expected. Once I got the hang of it, though, everything started running smoothly. Great tool overall!

Allureon

Nov 06, 2024  on Shopify

Fraud Judge’s system is incredibly intuitive. The rules customization feature is awesome—I've been able to fine-tune it to detect the specific fraud risks that affect my industry. Address validation is especially helpful since many fraudulent orders come with incorrect shipping info.

Chic Charm

Oct 09, 2024  on Shopify

Great app with fantastic support—FraudJudge has significantly reduced my fraud issues. Highly recommended!

Classic Kicks

Oct 08, 2024  on Shopify

Using FraudJudge has been a positive experience overall. Their customer support is exceptional—quick, knowledgeable, and always willing to help with any setup or usage questions.

Cuddle Couture

Oct 08, 2024  on Shopify

The support team at FraudJudge is superb. They’re quick to assist and provide clear guidance on using the app’s features. Their help has been crucial in managing fraud effectively. Highly recommend!

CyberCanvas Collective

Sep 30, 2024  on Shopify

As an online retailer selling all my products on Shopify, safeguarding my business against fraudulent orders is a top priority. Since I started using Fraud Judge, I’ve had peace of mind knowing my store is protected from high-risk transactions.

Urban Prism

Sep 29, 2024  on Shopify

The app itself is great, and the support from FraudJudge is even better. Their team helped me understand how to best use the customizable rules and provided excellent ongoing support.

Horizon Muse

Sep 29, 2024  on Shopify

I can’t say enough good things about FraudJudge and their customer support. The app has been a great asset to my business, and their team is always there to help with any issues or questions.

Vortex Charm

Sep 28, 2024  on Shopify

FraudJudge’s ability to flag risky orders instantly has greatly improved our order processing. The ID and address verification tools are highly effective. We’ve experienced fewer chargebacks and a more secure store overall.

Twilight Gleam

Sep 28, 2024  on Shopify

I’m very satisfied with the level of support I’ve received from FraudJudge. Their team is always quick to respond and provides thorough solutions. It’s clear they care about their customers.

Quasar Flux

Sep 28, 2024  on Shopify

I’ve had a great experience with FraudJudge’s support team. They’re friendly, professional, and incredibly knowledgeable. They’ve helped me optimize the app for my specific needs.

Frosted Lush

Sep 27, 2024  on Shopify

FraudJudge is an excellent tool for preventing fraud. The black/whitelist feature and real-time checks have made a noticeable difference in my store’s security and profitability. Highly recommended!

Celestial Drift

Sep 27, 2024  on Shopify

The real-time fraud detection by FraudJudge is exceptional. Our store now processes orders with greater confidence thanks to the black/whitelist and customizable rules. Address and ID verification have minimized fraudulent transactions. Fantastic tool for any online business!

NovaQuill

Sep 27, 2024  on Shopify

Excellent tool for any e-commerce business. FraudJudge's ID verification and risk management features are top-notch and have greatly improved our revenue protection.

Blue Mountain Sho

Sep 25, 2024  on Shopify

Good app, works well, helps to check orders.

HavenPulse

Sep 25, 2024  on Shopify

Fantastic service! The ability to customize rules and request ID verification has drastically cut down on fraud. The support team is also excellent. Highly Recommend!

PureFusion

Sep 25, 2024  on Shopify

I’ve had a few issues setting up FraudJudge, but their support team has been outstanding. They resolved my problems quickly and provided clear instructions. I’m very happy with their service.

Lunar Years

Sep 23, 2024  on Shopify

This app's detection and verification tools are outstanding. We’ve customized the rules to fit our needs and have seen a reduction in chargebacks. The real-time monitoring provides excellent protection for our store.

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