Formful – Contact Form Builder logo

Customer reviews: Formful – Contact Form Builder

Develop by HerculesApps

Reviews (77)

Overall rating
4.6

What Merchants Think

Merchants generally have a positive impression of Formful – Contact Form Builder. Many users appreciate the ease of use, flexibility, and seamless integration with Shopify, coupled with exceptional customer support. The app is frequently praised for meeting diverse user needs and being a reliable and effective solution for creating and managing forms.

Key Strengths

  • Intuitive and user-friendly interface
  • Seamless integration with Shopify
  • Outstanding customer support with quick response times
  • High level of customization options
  • Effective data management and reporting features
  • Ability to incorporate CSS styling from Shopify themes

Common Concerns

  • Occasional delays in support response
  • Issues reported with the Zapier integration
  • Technical difficulties regarding paid plan features

Final Thoughts

Overall, Formful – Contact Form Builder is highly regarded by merchants for its functionality, ease of use, and exceptional customer support. While a few users have experienced technical challenges, most find the app to be a valuable tool for their Shopify stores. It is recommended for those seeking an effective and customizable form solution.

Heze Furniture

Jan 09, 2025  on Shopify

Great app with many options to make the forms work for many use cases. Quick responses from the support. Definitely an app to recommend.

LXRY ICONS

Jan 07, 2025  on Shopify

Very good app, nice form features and easy to build options. We had an issue with one of our forms and received clear, quick help from the developer. Recommended!

VADF

Jan 06, 2025  on Shopify

Un service client réactif et efficace, ainsi qu'une application véritablement fonctionnelle pour personnaliser facilement des formulaires simples.

Macan Manufacturing

Dec 17, 2024  on Shopify

Love the capabilities of this app! The owner was very helpful in adding my theme to the offerings so I could customize it how I wanted. Highly recommend!

Gemini Sound

Aug 14, 2024  on Shopify

This app is incredibly easy to use, with a smooth setup and intuitive features. What truly stands out is the outstanding customer support. Anytime I needed help, they responded quickly with clear solutions. I'm very impressed with both the app and the service. 10/10, highly recommend it for any Shopify store!

ViaFino

Jul 15, 2024  on Shopify

Formful is an easy to use App for your Shopify Store. I had some special requests, which were answered really fast and really professional. Now I am 100% happy and I tried different form apps, but this is the best!

Félix & Norton

Jul 01, 2024  on Shopify

I’ve been using Formful for a while now, and I absolutely love it. It’s everything I wanted and more. The interface is simple, intuitive, and user-friendly, making it a breeze to create and manage forms. It feels like what Shopify should’ve built from the start. Formful seamlessly integrates into my workflow, allowing me to gather and organize data without any hassle. The customization options are fantastic, giving me the flexibility to tailor forms to my exact needs. Plus, the analytics and reporting features are top-notch, providing valuable insights that help drive my business forward. Overall, Formful is a game-changer. It’s reliable, efficient, and truly enhances my productivity. If you’re looking for a form-building app that ticks all the boxes, look no further. Formful is the real deal.

Cassiopeia

Apr 23, 2024  on Shopify

I have built a form and have reached out for support to get embedded into a page on my website but have been waiting for 4 days with no response.

uptraded.tauschparty

Apr 23, 2024  on Shopify

The app is very flexible and had exactly what we needed, both in terms of the form itself and of the related automations. Beyond that, the developer (Stefano) responded quickly to inquiries, and was very helpful and friendly. Highly recommended.

Kala | Mayorista

Apr 04, 2024  on Shopify

estoy teniendo dificultades con la app, ya que pagamos el plan de submissiones ilimitadas y aparece el candado, por ende no podemos ver nada.

VINTAGE VUITTON JAPAN

Jan 26, 2024  on Shopify

Great service and great app. The design of the form is nice, too. I will definitely recommend this app to my friends. Thank you.

Daoire

Jan 21, 2024  on Shopify

This is a really nice and easy to use app. I love that the css styling from my theme can be imported automatically. I was having so many issues with Shopify's native forms app and was about to pull my hair out. Then I discovered this app and was really estatic.The developer also has excellent customer service. I had one small bug and the he replied to me within 5 minutes on a Sunday and then fixed my issue in 5 minutes as well. He was super pleasant to communicate with too. And I'm only currently using the free version. If i need more forms or any of the paid features I will have no hesitations paying for it in the future.

KFDJewellery

Jan 19, 2024  on Shopify

A lovely little app which allows you to add multiple forms to your Shopify site. I chose this app as new sign ups are fed directly into my customer base on Shopify and can easily be added into my customer journey without the need to manually export the data. The forms are very much matched to my Shopify theme so they look good and don't look out of place. One of the benefits of this app being build specifically for Shopify stores. I struggled initially to set everything up as I wanted, so was very grateful for the speedy replies and patience of the app founder and developer, Stefano. Also, initially the App could be used with my theme....but Stefano quickly rectified this. Ask you you shall recieve seems to be his mantra :) It is only my first day of using the app, so I am yet to discover the full benefits, but it all looks very promising :)

Car Key

Dec 13, 2023  on Shopify

Really great app. Maybe the best out there. Lot's of options and also auto select a productin the backend for a form and of course great customer service, Stefano is very very helpful.

Beigel Bake

Nov 08, 2023  on Shopify

Stefano, I wanted to express my gratitude. I wholeheartedly endorse this app for anyone in search of an exceptional contact form solution! The support provided has been truly outstanding, and the app performs precisely as intended.

Scroll to Top