Where Knowledge Meets Innovation
"AI chat for Shopify: answers, handoffs, and lead capture, 24/7."
FormalChat adds an AI-powered chat widget to your Shopify store in minutes. The AI is automatically trained on your product catalog so it can answer customer questions accurately from day one. When a shopper wants to speak with a person, the AI hands them off to your team in real time. You manage all conversations from a web dashboard or the FormalChat native and PWA mobile apps, and get push notifications when customers are waiting.
24/7 AI customer support for Shopify: calls, messages, and...
AI guides shoppers with intuitive searches and timely product...
Schedule phone calls back to your customers efficiently
Messaging and Sharing via WhatsApp, Messenger, Skype. SMS...
Wix Apps
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AI Agents
