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Customer reviews: Fly: Bundles & Cross Sell

Develop by Skai Lama

Reviews (163)

Overall rating
5

What Merchants Think

The "Fly: Product Bundles & Upsell" app is overwhelmingly well-received by merchants for its ease of use, customizable options, and exceptional customer support. Many merchants appreciate the app's capability to enhance store functionalities and boost sales through effective product bundling and upselling. The responsive and knowledgeable support team from Skai Lama is frequently praised, significantly contributing to the positive experience of using the app.

Key Strengths

  • Highly customizable features allowing seamless integration with store themes.
  • Responsive and knowledgeable customer support team.
  • Easy to set up and use, suitable for merchants of all technical levels.
  • Effective in boosting sales and increasing average order value.
  • Free to use, making it accessible for stores of all sizes.

Common Concerns

  • Lack of multilingual support, which is reportedly planned for future updates.
  • Occasional technical issues, often resolved quickly by the support team.
  • Some design limitations initially observed, mitigated through support assistance.

Final Thoughts

Overall, "Fly: Product Bundles & Upsell" is a highly recommended app among merchants for its functionality, customization options, and exceptional customer service. While there are minor areas for improvement, such as multilingual support, the proactive and reliable support team ensures a satisfactory experience. The app is especially valued for its positive impact on sales and ease of use, making it a reliable choice for those looking to implement product bundling and upsell strategies effectively.

The Qualified Captain™

Nov 12, 2024  on Shopify

Works well, support team solved any issues I had.

SFTY

Nov 11, 2024  on Shopify

This bundle and customer support team is EXCEPTIONAL. We needed a custom solution and they helped us achieve what we wanted. I HIGHLY recommend this to anyone looking for advanced bundling and upsell functionality on their store.

Miora® Paris

Nov 10, 2024  on Shopify

J'utilise Fly: Bundles, Upsells & FBT depuis quelques semaines, et l'impact sur mon site e-commerce a été incroyable ! La fonctionnalité de bundles et d'upsells est vraiment bien pensée, et elle permet d’augmenter facilement la valeur moyenne du panier sans être trop intrusive pour les clients. La présentation des produits complémentaires est élégante, fluide, et contribue véritablement à améliorer l'expérience d'achat. L'interface est simple à utiliser, même pour ceux qui ne sont pas experts en technologie, et le support client a été super réactif pour répondre à mes questions. En quelques jours seulement, j'ai vu une augmentation notable des ventes supplémentaires grâce aux recommandations de produits complémentaires et aux bundles proposés. C'est vraiment un outil indispensable pour booster les ventes et enrichir l'expérience client. Je le recommande fortement !

Bathonomy

Nov 09, 2024  on Shopify

great support

Shroomtopia

Nov 03, 2024  on Shopify

Great features and the live chat support replies promptly. Recommended

CERTIFIED BALLR

Oct 29, 2024  on Shopify

I've been looking for an app like this for a long time. It has everything you need and the customer service is excellent!

James Darby

Oct 28, 2024  on Shopify

They were very helpful throughout my set up, and where I had issues that I couldn't fix on my end, and they were very quick and efficient to help me out.

Bubbly Up

Oct 24, 2024  on Shopify

This app is fantastic and very useful. I want to highlight the skills and responsiveness of the support team, who helped me with a modification I needed for my store.

Nekmit

Oct 21, 2024  on Shopify

Nice help, moreeeee patience!!! Thanks a lot.

NuNorm

Oct 21, 2024  on Shopify

User friendly tool with very responsive customer service! Most of our bundles have a ton of variants and this was the only affordable tool that allowed us to have users select their shade. Thank you for making this easy!

Longevity Essentials

Oct 21, 2024  on Shopify

This app is brilliant. In a nutshell we were doing bundles before as a one off product, but had to put an artificial stock number and monitor a whole bunch of things each week to make sure we had enough of each item for the bundle. With this app, I've only been using it for a short time, but it solves our stock issue AND building bundles couldn't get any easier. The team helped me out within seconds when I had a few questions.

Thermoskin

Oct 20, 2024  on Shopify

Really great customer support. Managed to customize bundle deals and widget appearance exactly as I needed it to be.

FLAVRBOMBS

Oct 20, 2024  on Shopify

Great app and great support. The team behind Fly is very responsive and even took the time to build a custom solution to fix an issue with how my theme was handling the cart drawer trigger. They said it works without issue on most themes, but mine was a bit different and instead of doing nothing they took the time to solve it. I also like the customization options of this app. It makes for a really clean look and experience on the PDP unlike some other apps that I've tried and end up looking very junky or not connected to the rest of the page design. great app.

ScreenBuddy

Oct 20, 2024  on Shopify

Great app for bundles. Extremely helpful support that guides you through the setup. Flawless.

Cognito Spa

Oct 19, 2024  on Shopify

Great app and the service was fast & efficient when I needed help with setting up a bundle. Can thoroughly recommend them.

The Tumble Co.

Oct 18, 2024  on Shopify

Absolute SuperStar app! It's a game-changer for sure. I love the functionality and the ease of utilization. I was able to customize and apply the bundle to each item in my store within less than 15 minutes. I also use a premium theme and had no issues with the app at all. I never knew these apps existed but I am so glad they do. Especially Fly from Skai lama.

The Cheesecake Boutique

Oct 16, 2024  on Shopify

I am not tech savvy and needed assistance with creating bundles on my store. A colleague recommended this app and I am so glad she did. I had the pleasure of working with Harsh and he was so patient with me. He guided my step by step and my bundle is now live and I am so happy. I will begin creating more bundles on my store and recommend this app as well.

marthaparker

Oct 16, 2024  on Shopify

Great app. Had a few questions and changes to make to best suit my website. Support were amazing help & were able to make the suggested changes with no issues. Thank you

Wildhaven Wools

Oct 08, 2024  on Shopify

Easy to use and amazing customer service. I was looking for a simple bundle app and this one works well and is affordable for my smaller store. Very satisfied.

Basic by T&M

Oct 08, 2024  on Shopify

SO GOOD! awesome support

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