Flokte analyses your store's order and return history to classify customers by return behaviour so you can reward good-faith shoppers and add friction only where the pattern warrants it. Every tier is explainable (specific factors, not just a number). Restriction actions require human review with a plain-language reason. Shoppers can dispute a flag; Flokte investigates and corrects inaccurate data. Built for Shopify merchants who want return-abuse prevention without opaque denials.

• Score customers by return behavior using order history.
• Flag serial returners for manual review before processing returns.
• Reward loyal shoppers automatically with promos and perks.
• Track return trends with a clear merchant analytics dashboard.
• Every score includes an explanation and a customer dispute path.