Reviews: Findify Search & Merchandise

Customer reviews: Findify Search & Merchandise

Reviews (241)

Overall rating

4.7

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What Merchants Think

The general consensus among merchants is highly positive towards "Findify Search & Merchandise". Users often praise the app for its outstanding search capabilities and seamless integration. Its customer service is frequently highlighted as exceptional, with many merchants expressing satisfaction with the prompt and helpful support. While there are occasional technical hiccups, overall, the app is well-regarded and contributes significantly to merchants' e-commerce success.

Key Strengths

Responsive and outstanding customer service.
Powerful and precise search functionality.
Ease of installation and user-friendly interface.
Helpful insights into customer search behaviors.
Ability to handle unique product search requirements.

Common Concerns

Occasional issues with product updates and sync.
Initial pricing can be confusing to some users.

Final Thoughts

"Findify Search & Merchandise" is well-appreciated by merchants for its robust search features and stellar customer service. Although there are minor concerns, they do not significantly detract from the overall value and utility of the app. Most users find it to be a vital tool for enhancing their store’s search capabilities and recommend it highly to others.

BAJAAO.COM

Apr 06, 2024 on Shopify

Suddenly stopped updating products in the store. Makes me want to question my decision of choosing Findify

The Sock Drawer

Mar 25, 2022 on Shopify

Findify provides the best customer service hands down. They are very responsive and prioritize all of our requests in a timely manner. We are more than satisfied with this app.

Shaun Leane

Feb 04, 2020 on Shopify

We love this app, a great search functionality tool. The team at Findify have been very supportive and responsive (not to mention patient). Highly recommended.

Mayvedajewellery

Aug 25, 2016 on Shopify

Just installed the app, it was very clear and easy to set up. Although I did find the pricing initially confusing because I was rushing a bit so it took me a couple of days to really get into it. Once I opened the app everything worked so well. Many thanks, Tiffany www.mayvedavintagejewellery.co.uk

Green Clothing Co

Jul 08, 2016 on Shopify

This has got to be the best search app on Shopify. It has help our clothing company immensely! We use it for terms like "soft shirts, comfortable clothing, etc" to make it easy to find specific products that might not have that in the name or description. It's marvelous. Thanks for the great work on this one guys!

Mi Bebe Market

Jun 01, 2016 on Shopify

It's a great tool to know what people are looking for or expect to find at your store. Gives you great insights on what your customers want!

My Daily Styles

May 17, 2016 on Shopify

Simply perfect. Besides the app being so great, their customer service is outstanding, too. I had a question to the developer, and I received an answer via email just a few MINUTES later! Highly recommend.

La Maison

Mar 09, 2015 on Shopify

Very good app, delivered much more than expected and they have an awesome customer service. Highly recommended!

Office Furniture by Kit Out My Office for Home & Business

Feb 16, 2015 on Shopify

We've installed numerous on-site search related apps over the past 6 months. Can say without a doubt, this is the best of them by a clear mile, backed up by very helpful and very responsive customer service. Highly recommend giving this app a go!

DrVita

Feb 12, 2015 on Shopify

Just the search solution we were looking for - we have a number of hidden products in our storefront and so the usual solutions weren't cutting it. Findify stepped up with a fantastic search bar and search results page solution that fulfilled our needs and vastly improved our search results in the process.