Taranker.Com Logo
Fera Product Reviews App logo

Customer reviews: Fera Product Reviews App

Reviews (6,015)

Overall rating
4.9

What Merchants Think

The "Fera Product Reviews App" is generally well-received by merchants, who appreciate its user-friendly interface, strong customer support, and effective features for managing product reviews. Users often highlight the easy integration with various platforms, customization options, and the positive impact on customer engagement and trust. While the majority of reviews are positive, a few merchants have experienced challenges, particularly with data retention and billing issues.

Key Strengths

  • User-friendly interface and easy setup process
  • Outstanding customer support, noted for its responsiveness and helpfulness
  • Seamless integration with platforms like Shopify, Etsy, and Trustpilot
  • Customization options for review display, including support for photos and videos
  • Increased customer engagement and trust due to professional-looking review displays
  • Automated review requests and follow-ups

Common Concerns

  • Complaints about data retention issues, including missing reviews
  • Challenges with billing and unclear subscription charges
  • Complicated import process for reviews from some platforms, like eBay
  • Occasional technical issues needing support intervention

Final Thoughts

Overall, the Fera Product Reviews App is highly regarded for its functionality, ease of use, and excellent customer support, making it a powerful tool for businesses looking to enhance their product reviews and customer trust. Despite some reported concerns primarily related to data management and billing, the app provides significant value, especially for growing e-commerce businesses.

PetQila

Sep 01, 2024  on Shopify

nice!

Noya Dresses

Aug 30, 2024  on Shopify

A very good app

Oriental Home

Aug 30, 2024  on Shopify

PERFECT ABSOULUTELY PERFECT!!

Anime Collectibles

Aug 29, 2024  on Shopify

Ipahad

Aug 29, 2024  on Shopify

The Sassy Club

Aug 28, 2024  on Shopify

Been a pleasant switch from Yotpo, they even provide a video on how to import your reviews from Yotpo

Xtreme Bows

Aug 28, 2024  on Shopify

No issues so far.

Kashmir Brewing Company

Aug 28, 2024  on Shopify

Perfetto!

Hollywood Mirror Boutique

Aug 26, 2024  on Shopify

good free plan easy to set up very pleased overall

Be in Love

Aug 26, 2024  on Shopify

What a great experience with this app! I needed some help with the set up of some tinge and the team members helped me so fast! Awesome experience working with this app!

Tahitian Lime

Aug 25, 2024  on Shopify

Just awesome for our business as we can reply via our own words or the amazing AI, and it is visable on our website for future business too. Easy to use

Enchanted Papier

Aug 25, 2024  on Shopify

I started using it today and it is so intuitive. I was able to integrate reviews from Etsy and Google with out any issues. It was also easy to edit and arrange the reviews on my website.

Anovair

Aug 25, 2024  on Shopify

I had an issue with a widget that kept freezing. I contacted Roel from customer support, and it was fixed in no time. Really happy with the quick assistance!​

My Store

Aug 25, 2024  on Shopify

I have used many apps on Shopify to help improve my clients' results, and I must say that Fera has been invaluable in this process. The team at Fera, particularly Holden and Joel, exemplifies the level of service I value—quick, polite, and extremely knowledgeable. This app will always be my first choice for all my website needs.

ALBANESQUE

Aug 25, 2024  on Shopify

NOOBOO München

Aug 24, 2024  on Shopify

Great and quick service whenever you have a question. One app not to miss for your webshop!

Steps

Aug 23, 2024  on Shopify

top app for reviews its so good

Combat Collective UK

Aug 22, 2024  on Shopify

Love it, easy setup and installation! Tech support was really helpful and reply in minutes. Excellent features: you can request for reviews, import reviews, link them to the products etc., lots of customisations too.

Birkii

Aug 22, 2024  on Shopify

Holden was faster to resolve my problem

STICK IT ANIME

Aug 22, 2024  on Shopify

Holden is very helpful and responsive. Not used to this good of service. Very happy i chose Fera.

Scroll to Top