Reviews: Fera Product Reviews App

Customer reviews: Fera Product Reviews App

Reviews (6,017)

Overall rating

4.9

5

378
4

8
3
2

2
1

6

What Merchants Think

The "Fera Product Reviews App" is generally well-received by merchants, who appreciate its user-friendly interface, strong customer support, and effective features for managing product reviews. Users often highlight the easy integration with various platforms, customization options, and the positive impact on customer engagement and trust. While the majority of reviews are positive, a few merchants have experienced challenges, particularly with data retention and billing issues.

Key Strengths

User-friendly interface and easy setup process
Outstanding customer support, noted for its responsiveness and helpfulness
Seamless integration with platforms like Shopify, Etsy, and Trustpilot
Customization options for review display, including support for photos and videos
Increased customer engagement and trust due to professional-looking review displays
Automated review requests and follow-ups

Common Concerns

Complaints about data retention issues, including missing reviews
Challenges with billing and unclear subscription charges
Complicated import process for reviews from some platforms, like eBay
Occasional technical issues needing support intervention

Final Thoughts

Overall, the Fera Product Reviews App is highly regarded for its functionality, ease of use, and excellent customer support, making it a powerful tool for businesses looking to enhance their product reviews and customer trust. Despite some reported concerns primarily related to data management and billing, the app provides significant value, especially for growing e-commerce businesses.

Mrs Yoflam's Books

Jun 22, 2024 on Shopify

Reboot Estore

Jun 21, 2024 on Shopify

Vorse

Jun 21, 2024 on Shopify

Thats very useful app.

tia pina shop llc

Jun 20, 2024 on Shopify

Paynetrix

Jun 20, 2024 on Shopify

They are great, respond fast and also take the time to send you photos to further help you

Hallow

Jun 19, 2024 on Shopify

awesome app

Lil Creations

Jun 18, 2024 on Shopify

Amazing and very simple to install. So far I am loving this app. Holden was of great help when I got stuck!

Denali Brand

Jun 18, 2024 on Shopify

TRULY IMPRESSED. Thanks to Holden, I got this app set up with my shopify store rather quickly. Thank you very much.

Crazyshelf.com

Jun 17, 2024 on Shopify

good

KINGDOM OF KLAH

Jun 16, 2024 on Shopify

So easy to set up myself (and I'm not familiar with doing this before!) and the support was unbelievably prompt when I had some questions. Loving the app so far!

Chilla Vegan Bags

Jun 16, 2024 on Shopify

GREAT!

Naturally Lady

Jun 16, 2024 on Shopify

Love it

THE MASTIKA GUM CO

Jun 16, 2024 on Shopify

Royal Express

Jun 15, 2024 on Shopify

The Fera app excellant tool for store owners, to improve the CM reviews experience, the Fera app allows uploading reviews with photos. the customizable display makes it look more professional and trustworthy, beside it is simple and ease.

Lj Bedding and Furnitures

Jun 14, 2024 on Shopify

its pretty good for syncing your legitimate google reviews to be visible on your website with the added bonus of also requesting for review from purchase based on information that is available on our shopify admin

Moltencores.lb

Jun 14, 2024 on Shopify

Ariana Spices

Jun 13, 2024 on Shopify

Gear Plug

Jun 13, 2024 on Shopify

ASGFR

Jun 12, 2024 on Shopify

Honestly amazing! So fast at responding and fixing any issue I had with trying to configure placements myself. Love this app!

Crystal Heart Journeys

Jun 11, 2024 on Shopify

Holden was absolutely wonderful to work with. He understand my concerns from the get go and assisted me to create exactly what I was needing. I would highly recommend this app as it was extremely easy to set up and the support was amazing!! :-)