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Customer reviews: Fera Product Reviews App

Reviews (6,014)

Overall rating
4.9

What Merchants Think

The "Fera Product Reviews App" is generally well-received by merchants, who appreciate its user-friendly interface, strong customer support, and effective features for managing product reviews. Users often highlight the easy integration with various platforms, customization options, and the positive impact on customer engagement and trust. While the majority of reviews are positive, a few merchants have experienced challenges, particularly with data retention and billing issues.

Key Strengths

  • User-friendly interface and easy setup process
  • Outstanding customer support, noted for its responsiveness and helpfulness
  • Seamless integration with platforms like Shopify, Etsy, and Trustpilot
  • Customization options for review display, including support for photos and videos
  • Increased customer engagement and trust due to professional-looking review displays
  • Automated review requests and follow-ups

Common Concerns

  • Complaints about data retention issues, including missing reviews
  • Challenges with billing and unclear subscription charges
  • Complicated import process for reviews from some platforms, like eBay
  • Occasional technical issues needing support intervention

Final Thoughts

Overall, the Fera Product Reviews App is highly regarded for its functionality, ease of use, and excellent customer support, making it a powerful tool for businesses looking to enhance their product reviews and customer trust. Despite some reported concerns primarily related to data management and billing, the app provides significant value, especially for growing e-commerce businesses.

Medecanter

Jul 31, 2024  on Shopify

easy set up reviews

Strike3D

Jul 31, 2024  on Shopify

ottima app con moltissime funzionalità, facile da personalizzare

Barakat Bazaar™

Jul 31, 2024  on Shopify

It is like loox but free. The support is phenominal. really Worth it.

Gutter Guard Direct

Jul 31, 2024  on Shopify

Great app! Awesome customer service.

LaCorserArtJewelry

Jul 30, 2024  on Shopify

Handcook

Jul 30, 2024  on Shopify

Amazing app

Gustav Concept

Jul 29, 2024  on Shopify

Wonderful. All the sudden we had a constant influx of reviews. Great support too.

Imlak'esh Organics

Jul 29, 2024  on Shopify

Love the Google and Amazon sync option! Perfect for my needs

ELYNDI

Jul 28, 2024  on Shopify

Easy to install. Very responsive support.

My Store

Jul 25, 2024  on Shopify

very goooood

Undersure

Jul 25, 2024  on Shopify

As a business owner, finding an app that balances functionality and affordability is crucial. Fera stands out as the perfect solution. After testing multiple options, Fera emerged as the clear winner in terms of performance and cost-effectiveness.

RISE Method

Jul 25, 2024  on Shopify

Studio Hall

Jul 24, 2024  on Shopify

Fera's team was extremely quick to respond when I had an issue. I'm very happy thus far with the app!

GEM PWR

Jul 23, 2024  on Shopify

The tool is very flexible with lots of useful controls that can be used in many parts of the website. I was able to import my reviews from other platforms in a very easy way. Finally, the support on this app is first class. Holden helped fix some issues in a very quick and professional way.

Fleurir

Jul 23, 2024  on Shopify

Fera is literally the best review app here on Shopify! User-friendly, smooth, and just incredible! And the customer service too! Thank you, Fera.

Kpinswe

Jul 23, 2024  on Shopify

Really good app to get reviews on your store. Pretty straightforward and easy to navigate.

Aurora Gleams

Jul 23, 2024  on Shopify

The best 'review app' you can find here. I had many doubts and their team helped me with it. One of the best support from their team (without a subscription!!)

hello little chompers

Jul 22, 2024  on Shopify

Bell Feed Company

Jul 22, 2024  on Shopify

Easy to use app. the auto email function has been very helpful in developing new reviews regularly.

rw-royaleway.com

Jul 20, 2024  on Shopify

Best app for review

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