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Customer reviews: RA Term and Condition Checkbox

Reviews (146)

Overall rating
4.8

What Merchants Think

"R Terms and Condition Checkbox" is frequently commended by merchants for its ease of use and seamless integration into Shopify stores. Many users appreciate the app for simplifying the process of adding a terms and conditions checkbox at checkout, providing peace of mind about customer agreements. The customer support team has received praise for their efficiency and helpfulness. Despite being available for a diverse range of applications, some users have highlighted a few limitations to its functionality.

Key Strengths

  • Easy to install and setup
  • Seamless integration with Shopify
  • High level of customization
  • Responsive and efficient customer support
  • Effective in preventing chargebacks and ensuring customer agreement

Common Concerns

  • Issues with the app not working with the "BUY NOW" button
  • Translation challenges for multi-language stores
  • Instances of the checkbox not appearing as expected

Final Thoughts

Overall, "R Terms and Condition Checkbox" is well-received by its users, especially for its simplicity and effective role in adding a layer of security to the checkout process. Though there are some technical limitations, its strong customer support and ease of customization make it a highly recommended tool for Shopify merchants seeking to ensure customer compliance with terms and conditions.

Prept Meals

Aug 22, 2025  on Shopify

This was just what we needed! So simple to install! We needed to add simple Terms & Conditions checkbox with a link to checkout, and the Shop checkout is not able to be edited with our plan. This did the trick and was so easy to install.

Academia Doutor Finanças

Aug 13, 2025  on Shopify

The support team is absolutely fantastic. Super quick to respond, friendly, and willing to go the extra mile to help with what we needed. It left us confident that if we ever need assistance again, we’ll be in good hands. It’s the only app we have found that allows setting the terms as optional, which was exactly what we were looking for.

Bromqvist

Aug 12, 2025  on Shopify

We couldn't configure the Terms & Conditions checkbox in the Shopify checkout (we believe it's because we have the basic plan), so we looked for an alternative. R Terms and Conditions, this easy-to-use app, allowed us to add the checkbox to the cart with no issues. One of the great features is that we can add additional links for other pages besides just the Terms & Conditions. For example, we added a link for customs fees information. We've been using the app for several months now, and we've never had a problem. We highly recommend it! Team Bromqvist

Off Court Tennis

Jun 28, 2025  on Shopify

There was a work around with another terms and conditions checkbox app I used. But with this one, it forces you to accept before choosing a payment method. And timestamps on each order are nice.

Bromqvist

Jun 24, 2025  on Shopify

L'applicazione è semplice da utilizzare, è possibile fare le necessarie personalizzazioni e risolve una questione importante.

Reflect Racing

Jun 16, 2025  on Shopify

R Terms and Conditions is an important addition to any Shopify store. At Reflect Racing, we believe that informed consent is a key aspect of our relationship with customers. We were genuinely surprised to learn that Shopify doesn’t offer an opt-in checkbox for Terms and Conditions—something we view as essential. Fortunately, we discovered this app and were able to install and configure it in under five minutes. It has worked flawlessly from day one. Great work to the team behind this app—you’re providing an important service and advancing ethical practices on the web.

honeycombliving

Jun 10, 2025  on Shopify

This app was very easy to use and worked well on my website. I wanted a tick box added to my cart for customers to acknowledge that they understood we were on holidays and that orders will be sent out after we returned. It was great being able to edit the wording for the tick box and it worked exactly as it said it would and was easy for customers to use. This gave me peace of mind and allowed me to continue to receive orders while we enjoyed our family holiday. Thank you for creating this app, I will definitely use it in the future!

Iwata Japan Shop

Jun 10, 2025  on Shopify

Very prompt support and excellent follow-up. Although the vendor is a small company, this actually benefits the maintenance of the app. They are user-focused, and if necessary, they can send a 'View Request' via Shopify to access your individual online store and resolve any issues directly. This process maintains the security of your site while allowing the vendor to fix the problem efficiently. This level of support is particularly helpful for new Shopify users, as the experienced vendor understands the system far better than you might. You can also consult them about other related matters, making it feel less like simply purchasing an app (the basic version is free – with the same high-quality support!) and more like receiving a free consultation service. Well worth trying this app!

Identity Pet Nutrition

May 30, 2025  on Shopify

This app is unstable. It deactivated today with the box disappearing & customers could not complete checkout. It wasted over $1,000 ad spend & we cannot get it reactivated.

Speed Factor

May 09, 2025  on Shopify

Great app and the team at Relentless Apps are quick in terms of responding to issues and addressing them. Highly recommend !

GUNDAM PLANET

May 07, 2025  on Shopify

Very helpful support team. Plugin was having compatibility issues with my site due to another plugin and the devs were very quick in troubleshooting the issue, even though I'm on a free plan. Thanks!!

Dspatterns

May 05, 2025  on Shopify

I really like this app! I had a small issue with the translations and Jon helped me right away. He was super kind and quick. Great support and great service!

Wheelchair Bearings

May 04, 2025  on Shopify

We have used this app for a long time. Then we had an issue with a theme that effected the app. I reached out and Relentless Apps was all over it. They offer to login and fix our issue. It is great customer service. I would recommend them highly.

Forsage Sweden

Apr 13, 2025  on Shopify

Väldigt nöjd! Supporten svarade snabbt på mina frågor och var både tydlig och hjälpsam. Dessutom har appen ett rimligare pris än många av konkurrenterna, vilket gör det till ett riktigt bra val. Rekommenderas!

Vélo ADO Canada

Apr 08, 2025  on Shopify

We use this app to ensure that our customers read and accept our terms and conditions prior to purchasing our products. The APP works flawlessly and we were able to use the multi-language feature as well (which is required in Canada to be able to service our French customers). We are very satisfied with tis APP and highly recommend it! Linda

INJ

Mar 28, 2025  on Shopify

Amazing app, customer support swiftly helped me with an issue I faced, and the app is overall awesome!

SHIKKOSA

Mar 06, 2025  on Shopify

Very helpful guys!! Very quick and easy for any fixes that I needed with their support. Totally recommend the app for your Shopify website!

Supra Protein

Feb 23, 2025  on Shopify

I highly recommend this app for those who are not Shopify Plus members but still need to use the terms and conditions checkbox feature. It’s both free and very easy to use. I also received support for a small issue I encountered, and I want to give a special thanks to Martin for his help.

A-squared Ranch Store

Jan 27, 2025  on Shopify

This was the easiest app for terms and conditions to understand and work with. I will be recommending this app.

Garage Auto Sports

Jan 22, 2025  on Shopify

Very easy to use, works perfectly. All the things you want in an app! Would strongly recommend to anyone who needs to add an extra layer of liability at checkout

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