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Customer reviews: EZ PreOrder: Presale Manager

Reviews (92)

Overall rating
4

What Merchants Think

Overall, merchants have mixed feelings about "EZ PreOrder: Presale Manager". Many users appreciate the app's simplicity and effectiveness in managing pre-orders, highlighting ease of use, functionality, and customer support as major strengths. However, some merchants have expressed concerns regarding technical limitations and service issues.

Key Strengths

  • Simple and effective pre-order management.
  • Easy to set up and navigate.
  • Customizable options for pre-order button text and badges.
  • Responsive and helpful customer support.
  • Ability to manage multiple pre-orders easily, with bulk management features.

Common Concerns

  • Incompatibility with products that have variants.
  • Issues with app functionality on certain products or themes.
  • Complaints about customer service responsiveness in some cases.
  • Technical difficulties with app features not functioning properly.

Final Thoughts

"EZ PreOrder: Presale Manager" presents a practical solution for managing pre-orders with its straightforward interface and reliable customer support. However, the app may need further enhancements to address specific technical issues and improve compatibility, especially for merchants using complex product configurations.

clerstory

Apr 30, 2024  on Shopify

This is a simple, effective app that does exactly what it says it does. I watched the instructional video before implementing the app and have had no issues. Setup was quick and seamless. Thanks!

American K9s

Apr 24, 2024  on Shopify

We were able to put our new product on preorder in just a few minutes! Very easy to use app

Little JC

Apr 22, 2024  on Shopify

Amazing app, easy to use !

Opus Art Supplies

Apr 11, 2024  on Shopify

So far so good! Our pre-sale is running smoothly. Also, the team at EZ PreOrder went the extra mile to customize the set up for our store. Thanks!

MUMATOTE

Apr 03, 2024  on Shopify

I tried 3 other apps that were hard to apply to my site then I found EZ Pre-Order and it loaded very easily. I had one tiny issue so I reached out and got a response from Jake within the hour who fixed the issue straight away. The issue by the way was that I had a box ticked that I didn't need so operator error! Highly recommend.

Ringerz

Mar 18, 2024  on Shopify

Easy to use platform with outstanding customer support. I emailed them on a Sunday with a couple quick questions about set-up and they got back to me within the hour...on a Sunday! I really appreciate the attention to customer service.

Ajani Sportswear

Feb 06, 2024  on Shopify

My experience with EZ preorder has been great. As a growing brand that needs to leverage the power of preorders this app has truly helped me to think about growing my brand from a practical standpoint, especially when dealing with minimum order quantities. The best part is the customer support. They were there to answer all of my questions!

Renegade Road

Jan 15, 2024  on Shopify

You can't change the color of the button. It is not filled and same color as the background which makes it hard to see. The presale button is one of the most important parts of the sales funnel

Plant Traps

Jan 13, 2024  on Shopify

One of our reels went viral to 100 million view so of course we sold out. But with a container on the way we decided to take preorders for the first time. Now we have over 700 orders in the pocket and new ones everyday. Thanks EZ PreOrder. You made it possible for to capture the sales. PlantTraps.com

SKIN Store

Dec 28, 2023  on Shopify

This app is very easy to setup and does what is says it will do!

Urgent Research Store

Dec 16, 2023  on Shopify

This app does what it says and nothing more. I used it successfully for my first pre-order campaign and it was reliable and without any surprises. That may not seem like a big deal, unless you've tried other pre-order apps (many of which seemed more impressive than this one), to later find out... they are making your store dependent on them, while doing stuff like... emailing my customers from their branded domain... and not offering an option to disable these emails, edit the content, change the from address, or remove the app without affecting all orders (had to delete them). And that's just one example. Please, please, please take this as a warning if you are a business/store owner and exploring pre-order apps. There are some very impressive looking pre-order apps out there. With amazing support, and hundreds of five star reviews. Do your research and read the one star and two star reviews. I wish I did that before experimenting with these "dream come true" apps, because it would have helped me avoid the lurking nightmare. How so? There are a series of surprises that are not obvious or apparent until it's too late. But, as you may discover, these unusual design and features are in place, in my opinion, to keep you, the store owner, stuck using them and paying month after month with very little choice (especially if you are deep into it and have used them for a lot of pre-orders, already). The only way out will be a major pain and you'll wonder how you missed the red flags. Because they were hidden, delayed, only showing themselves when the pre-orders start. But NOT this app. The simple, unsung hero. It has fewer reviews but hopefully if you are reading this, at least one review that can give you proper warning about pre-order apps in general. Except this one, which has not shocked me or done anything sneaky. It does what it says, it's straightforward. I am thankful. The limited nature, and bare bones features, are a relief... and the reasons why I am so fond of this app, EZ PreOrder. I would say "does what it says and nothing more" is a compliment, but in this context — compared to the other fancy pre-order apps out there — it is the only one I want to emphasize, if this review is to be helpful at all. You've been warned, and if you want to test the others first... remember, EZ PreOrder is here to save you.

I Stay M.A.D.

Dec 14, 2023  on Shopify

Thebapps has worked well for us. We have used it to avoid purchasing too many products for resale and it has been amazing.

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