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Customer reviews: EZ PreOrder: Presale Manager

Reviews (92)

Overall rating
4

What Merchants Think

Overall, merchants have mixed feelings about "EZ PreOrder: Presale Manager". Many users appreciate the app's simplicity and effectiveness in managing pre-orders, highlighting ease of use, functionality, and customer support as major strengths. However, some merchants have expressed concerns regarding technical limitations and service issues.

Key Strengths

  • Simple and effective pre-order management.
  • Easy to set up and navigate.
  • Customizable options for pre-order button text and badges.
  • Responsive and helpful customer support.
  • Ability to manage multiple pre-orders easily, with bulk management features.

Common Concerns

  • Incompatibility with products that have variants.
  • Issues with app functionality on certain products or themes.
  • Complaints about customer service responsiveness in some cases.
  • Technical difficulties with app features not functioning properly.

Final Thoughts

"EZ PreOrder: Presale Manager" presents a practical solution for managing pre-orders with its straightforward interface and reliable customer support. However, the app may need further enhancements to address specific technical issues and improve compatibility, especially for merchants using complex product configurations.

Excel Footwear

Apr 16, 2025  on Shopify

This app has been a lifesaver for our product launches. We needed a way to let customers reserve items before they're in stock and offer the flexibility of partial payments, this app does both. The setup was straightforward, and our customers love being able to secure high-demand items with a deposit. It’s helped us manage inventory more efficiently and gauge demand before full production. Highly recommend if you run limited drops or pre-launch campaigns

Astma Allergi Shoppen

Apr 10, 2025  on Shopify

Very good app that works ever time. Extremely good support. Answer quickly and deals with whatever I ask them. For instance, the quantity box turned out bigger than usual. They fixed this right away.

Opulera

Feb 20, 2025  on Shopify

5 stars for customer support! The app needed a few setting changes to work with my theme and it was beyond my understanding to do myself. But Julian and the support team were very helpful and got it working on my store very quickly!

Miami Store

Feb 19, 2025  on Shopify

That app was exactly what we needed to start taking pre sales on our unreleased product.

Reakam

Feb 18, 2025  on Shopify

Good app it was very easy to add a lot of products to preorder very quickly.

Urban Nest

Feb 17, 2025  on Shopify

Jake and Julian were very helpful with my questions and getting the app working in my store.

Costal Store

Feb 16, 2025  on Shopify

We needed a bit of extra help to setup the badges with our theme and their support was very helpful and got it working for us within a few hours of reaching out!

NEVR LOOZ

Dec 29, 2024  on Shopify

The app does the job and more importantly, the customer support is even better!

IS Outdoorsy

Dec 06, 2024  on Shopify

Good and fast response,got a few problem and they help me solved it quickly,keep it up!!!

TURN Studio

Nov 20, 2024  on Shopify

Was looking for a high quality, yet affordable option to offer pre-orders as soon as an item went out of stock. EZ PreOrder to the rescue! The base subscription let me do everything I needed to do, but the middle tier packs a punch with amazing bulk management. The functionality ticked A LOT of boxes. - ability to set specific items to be pre-orders - ability to change "add to cart" button text for pre-orders - show a special message above the buy button for pre-orders (can be customized on a per item basis or managed in bulk) - ability to choose when to dynamically turn something into a pre-order, i.e. only after stock hits 0 - ability to show a pre-order badge on collection grid thumbnails - ability to visually customize the the badge - preorders auto tagged with "preorder"

Anglers Only

Nov 18, 2024  on Shopify

Really decent app. Easy to set up, easy to use, no complaints. Might even upgrade to the full version if the whole pre-order thing works for us

The Elite Co

Nov 14, 2024  on Shopify

We love having this option for pre orders on our website.

Caipora Books

Oct 01, 2024  on Shopify

I could not get the app to work, wrote to them and within minutes everything was working. I love the feature and the support was quick to respond and fix the problem. Thank you so much!

Organised By Charli

Aug 18, 2024  on Shopify

Jake was very helpful and efficient! Thank you team.

Easy Mow

Aug 06, 2024  on Shopify

Support was very helpful with guiding me how to setup my preorders!

Heaps Fresh

Jul 30, 2024  on Shopify

Very easy to use! thank you

Wood Working Shop

Jul 08, 2024  on Shopify

As a Shopify entrepreneur, I'm always looking for ways to generate excitement and capture early sales. Recently, I tried EZ PreOrder, an app that simplifies the pre-order process.

ShaldagDesigns

Jul 05, 2024  on Shopify

Customer support is great. quick response, friendly and helpful. the app itself is very easy to use and works good

Uzma Javeri Jewelry

Jul 02, 2024  on Shopify

App works as intended. Hassle free way to use Pre order on your store. Which has opened up another way to make revenue. And they're quick with their communication, which is always a plus.

Corral Shop

May 07, 2024  on Shopify

Did exactly as it shuld. You can even customize the color of some parts and put your own logo on the invoice. Looks very professional It was installed super quickly maybe I used two minutes

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