Expert Minute

Develop by Shopify

$20-$200

/ Month

Free plan available 7 Days Free Trial

Live Shopping. Add Items Into Anyone's eCart During Video/Chat

Pass items digitally

Video/chat support

Track checkout progress

About Expert Minute

Launched Nov 13, 2023

Built by Shopify

Address

Orange Street, London, ENG, WC2H 7DQ, GB

Website Support Portal Privacy policy Tutorial FAQ Document

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Introduction Video

Description

Add items into anyone's eCart while talking – Focus on Sales and Conversion Rates

We let stores pass items digitally to your online customers, leading to more completed checkouts. The chance of customers completing their checkout increases dramatically as stores are able to answer questions and add the item during the call. Expert Minute is new and patented. It is a competitive advantage to be able to talk and add the items at the same time. When the call ends, customers see all purchases in their shopping cart. This leads to higher store sales and fewer abandonment eCarts

Pass items to your customers during the call
Use Video/Chat to talk to customers who are on your site
See more completed Checkouts and track progress in the reporting tab

Pros

Increases chances of completed checkouts by allowing stores to pass items digitally during calls
Enables stores to answer customer questions in real-time, adding items directly to eCarts
Patented feature providing a competitive advantage
Leads to higher store sales and fewer abandoned eCarts
Enables video/chat interaction, improving customer engagement
Allows tracking of checkout progress through a dedicated reporting tab

Cons

Being a new app, it may have undetected bugs or issues
Might require additional training for store staff to use effectively
Dependence on the quality of internet connection for video and chat interactions

Top Helpful Reviews

EC-Mobile International Trade

Sep 17, 2024 on Shopify

Expert Minute has brought the personalization to online shopping. I can chat with my customers about the history and what makes my olive oil special, allowing for me to sell more.