Experify Connecting Customers

Name: Experify Connecting Customers Introduction Video
Uploaded: 2024-05-03T03:33:29Z
Duration: 1 min 33 s
Description: Product reviews based on user stories and real conversations.

Develop by Shopify

$1-$129

/ Month

Free plan available 14 Days Free Trial

Product reviews based on user stories and real conversations.

Customizable button

Direct messaging

User stories

Community map

Automatic email invitations

Sentiment analytics

About Experify Connecting Customers

Launched Apr 04, 2024

Built by Shopify

Address

SOUTH SAN FRANCISCO, CA, US

Website Support Portal Privacy policy Tutorial FAQ Document

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Introduction Video

Description

Connect real owners with prospective buyers so your high quality products can speak for themselves.

Experify connects potential buyers with nearby product owners who can have secure conversations and provide in-person reviews and demonstrations through an interactive map-based platform. Reward owners with points for interactions and configure your own ‘rewards’ to thank them for being part of the community. It includes an intuitive and friction free messenger that anonymously connects shoppers and customers, moderated by advanced AI to keep conversations safe and spam-free.

An interactive plugin to show user stories for a contextual review experience.
A map view of your community, so shoppers can connect to customers nearby.
A messaging system to securely connect shoppers and existing customers.
A fully customizable onsite button that can be embedded anywhere in your shop.
Automatic email invitations, sentiment analytics, AI message moderation + more.

Pros

Showcases real stories from real people, providing authentic experiences
Allows potential buyers to message directly with reviewers for more firsthand insight
Creates a contextual review experience with user stories
Includes a map view feature to connect shoppers with customers nearby
Offers a secure messaging system for shopper-customer communication
Provides a fully customizable onsite button for easy integration
Includes automatic email invitations, sentiment analytics, and more

Cons

Email invitation function is not yet available
Limited geographic information analysis available

Top Helpful Reviews

Ridewave Bikes

Oct 25, 2025 on Shopify

I’m very disappointed with my experience. The Basic plan was never available, and no one has responded to my repeated attempts to get help. It’s a real shame — this could have been a fantastic app, but the lack of customer care completely destroys the experience.

Bunch Bikes

Jun 04, 2024 on Shopify

We’ve been using Experify since they first started years ago. We sell expensive e-bikes D2C and the hardest part is having bikes available for test ride. Having a network of hundreds of customers opting into the Experify platform to offer test rides and answer questions to people in their local community has been a game changer for us. It’s helped build community among our customer base, and taken a lot of the manual work out of connecting customers together. The mini profiles and populated location map also are amazing and unique source of social proof. Highly recommend Experify to anyone!

Heybike

May 07, 2024 on Shopify

The staffs were very helpful and the set up was easy. Hope the email invitation function will be added soon and it will be great if we can have more general geographic info analysis.