Shopify EVM Video Gallery App Review: Pros, Cons & Features

Customer reviews: EVM Youtube Video Gallery

Reviews (44)

Overall rating

3.6

5

12
4
3
2
1

2

What Merchants Think

Overall, merchants have mixed opinions about the "EVM Youtube Video Gallery" app. While many users appreciate its functionality and the quick response of the support team, others have experienced technical issues and challenges with customer support. These contrasting experiences highlight both the strengths and areas for improvement within the app.

Key Strengths

Easy to install and use for embedding videos.
Fast loading times and good performance.
Efficient organization of video content on websites.
Responsive and effective customer support for certain users.

Common Concerns

Issues with video display on some installations.
Inconsistent customer support experiences.
Limitations on the number of videos for free usage contrary to advertised claims.

Final Thoughts

The "EVM Youtube Video Gallery" app has proven to be a valuable tool for many users in effectively displaying video content on their websites. However, potential users should be aware of certain limitations and might need to ensure they receive adequate customer support where necessary. Despite some negative feedback, when operating correctly, the app can notably enhance the multimedia experience on websites.

THATSMYOFFICE

Oct 09, 2023 on Shopify

We have some issues with video display and the support team just ignore replies Just respond and help customers

ARSENAL MILITARY WEAPONS TRADING

May 08, 2023 on Shopify

I installed the Video Gallery - Youtube & Vimeo app on my Shopify store with high hopes, but unfortunately, it did not work as advertised. The app's page claimed that it would allow me to easily display videos from both Youtube and Vimeo on my store, but when I tried to use it, the videos simply would not display. I tried reaching out to the app's support team for assistance, but unfortunately, they were not able to help me resolve the issue. Overall, I'm disappointed with the app's performance and the lack of support that I received.

Rob Hulford Shop

Nov 09, 2020 on Shopify

Love it. Works well as an imbeded video player. Very happy recommend to all. Able to add 4 videos in one go.

Grind Pretty

Jun 15, 2020 on Shopify

I had issues installing on my own. I emailed tech support and they were really fast and went in and fixed it immediately.

PRO Bioelements

Dec 10, 2019 on Shopify

Excellent functionality, intuitive interface, and responsive tech support. We are very happy with this app.

HOLOMOX

May 23, 2019 on Shopify

Just installed it and had some problems, contacted support via chat and they fixed it right away. It is running good so far, thanks!!!

This website is a DBA of Mr. John Carson Lester Jr & the TeleDistributors Call Center. Click the COG to the TOP LEFT to SWITCH between our MANY THEMES!

May 22, 2019 on Shopify

>>>Update: they fixed this within an hour or two of my complaint. Good app, good service. Previous but now resolved complaint below: App description contains an actionable LIE. To wit: Create a Video Gallery Create unlimited video galleries with this app & add your Youtube or Vimeo Videos into it. Just install the EVM Video app & configure. >>>Problem is, as soon as you try to upload the 21st of the "unlimited free" videos it says you have to upgrade BEFORE YOU CAN UPLOAD ANY MORE. I'm sure they're looking for money for this "free" app.

Golden Curl

Jun 28, 2018 on Shopify

Really good app - loading times are great and it is easy to work with. Support team reacts quickly and does the job immediately, Recommended!

Eateff 2

Mar 03, 2017 on Shopify

I had a problem with the coding in my shop and Expert Village Media were able to help me within minutes of me emailing them. Very thankful!

Lenzo Housing

Jan 22, 2017 on Shopify

Exactly what we wanted!!! We now have the ability to organize our tutorial videos on our site without having to spend time 'cutting and pasting' in order to arrange them in their proper places. Easy, simple....fast. Nice job!!!