Taranker.Com Logo
GM Event Ticketing logo

Customer reviews: GM Event Ticketing

Develop by Guest Manager

Reviews (47)

Overall rating
4.5

What Merchants Think

Merchants generally have a positive outlook on "GM Event Ticketing," praising its user-friendliness and support. The app effectively handles ticket sales and event management, significantly aiding businesses in organizing events irrespective of their size. Many users have noted the quick and responsive support provided by Jeff, contributing to an enhanced user experience.

Key Strengths

  • Effective in managing both small and large events
  • Easy to set up and use
  • Prompt and helpful customer support
  • Ability to improve business operations and reduce chaos during events
  • Frequent app updates and an accessible changelog
  • Flexible ticketing and check-in features that operate smoothly

Common Concerns

  • Limited customer service availability, reliant on Jeff
  • Lack of certain features like email reminders and the ability to check-in with Android devices
  • Challenges with exporting attendee lists
  • Potential issues with downloading tickets and standard responses from support
  • Concerns over the value for the cost for some users

Final Thoughts

"GM Event Ticketing" is a robust app recommended by many merchants for its ticket management and organization capabilities. While it excels in customer support and usability, a few limitations regarding feature set and service availability have been highlighted. Overall, the app's strengths in streamlining event management and reliable support make it a valuable tool for businesses in the event industry.

YB Island

Jul 21, 2024  on Shopify

We've been using Guest Manager for our events for the past 2 years and its been perfect, does everything we need it to do. would highly recommend

Shades of Men Live

May 07, 2024  on Shopify

Jeff at "Event Ticketing" has always been there for any support I needed...and fast. That includes listening to feature requests, and acting on them. Killer "ticketing app" and even better support.

Wheely Fun Club

Apr 29, 2024  on Shopify

We were able to sell a good amount of tickets, and were generally quite happy with the app. However, the level of service was not there. Jeff seems like the only person who can help but he is often busy and cannot/won't look at your issue for months (5 months and counting). For the money paid, I just couldn't justify it and looked elsewhere. There are other limitations to the app (they don't have email reminders, for instance, as well as not being able to check in customers with an Android phone, no easy way to export attendees, plus more). I had enough and have looked elsewhere.

Bonsai Bar

Feb 06, 2024  on Shopify

This app has been a great asset for our business, making keep things organized in our back end so we can get more folks into our workshops. Without this, it would be much more chaotic for our 100+ events a month! Had an issues with refunding credits to a customer, Jeff figured out a fix and implemented it in less than 30 minutes.

Holzkunst Scholz Marketing GmbH

Feb 05, 2024  on Shopify

Great for selling tickets for small and big events! Also a very fast and helpfull support! Definitly recommended :-)

Southampton Motor Speedway

Jan 31, 2024  on Shopify

Works well for us. Once everything is setup it makes my life so much easier. Every question I've had they have had an answer and helped me quickly. Thank you!

Downtown Whitby Beer Fest

Oct 26, 2023  on Shopify

Great app for ticketed events. It's easy to use and set up, and customer service has been prompt and super helpful.

Pacific Bitcoin Festival

Oct 25, 2023  on Shopify

WOOOHOOO! Guest Manager rocked! As the Director of Pacific Bitcoin Festival, I was nervous to move away from TIXR who we worked with previously. TIXR treated us well and had really good client service. That said, we decided to move to Shopify with Guest Manager to lower fees and be better able to control the website experience, customer buying and upgrade experience, and the check-in experience. It was a scary decision to move away from a big dog, to what is (at this point) a lessen-known option. That said, we had NO problems at all with check in using Guest Manager. Everyone was amazed. Our staff and volunteers were able to easily download the app on their phone, or use an ipad. The search option works really well, making it easy to problem solve if someone forgot to bring their ticket. We had NO issues at check in. Everyone was thrilled. Thank you Guest Manager! [Additional details: This was a year two event in 2023. We had about 1200 people attend. Speakers. Sponsors. GA. VIP. Volunteers. Staff. We also had several smaller side events and used Guest Manager for all our events]

Vrijstaat A

Oct 07, 2023  on Shopify

Event Ticketing never fell short before and during our events. Always exciting when thousands of people are coming in. Also always super satisfied when our check-ins go smooth and fast. Thanks for the great support!

The Runaway Brewery

May 04, 2023  on Shopify

We run brewery tours and this simple, easy to use app is perfect way to run our ticketing. Support via a messaging facility is quick and always mega helpful. Recomended.

Random Golf Club

Mar 09, 2023  on Shopify

Great app for ticketing! Support is quick to respond with any issues. Thanks again for the help Jeff

Rosy Rings Studio

Feb 08, 2023  on Shopify

Event Ticketing helped us scale our ticket sales with their easy to use and very efficient app. The Event Ticketing support team is very helpful and responsive to questions!

Beauty Biz Shows

Jun 22, 2020  on Shopify

I was honestly a little skeptical of paying a per-ticket fee. This app is so well done I am inspired. Totally worth the cost. Launched our site in 48 hours and have already sold dozens of tickets. Nothing in the Shopify App store can touch this app. Well worth it. You can also see the changelog and there are constant updates. Thats crucial. A+++

Bondurant Online Store

Feb 14, 2020  on Shopify

We use this app to sell event tickets for our driving school. It is very easy to use and has increased our ability to market and sell our classes! We love it and highly recommend it! - Mona

Scroll to Top