Merchants selling to the EU face complex regulations regarding the customer’s right of withdrawal. Managing these requests manually, or using non-compliant workflows, leads to legal risks and administrative overhead. This app provides a centralized dashboard to track all withdrawal requests from submission to processing. Use the built-in, legally compliant email editor to automate localized communications for order confirmations, approvals, and rejections. Merchants can monitor key performance

• View, track, and manage all open, received, and processed withdrawal requests.
• Customize and automate legally-sound email templates for request confirmation
• Create personalized communications in EN, DE, FR to support your customer base
• Analyze request volume,processing times, and key withdrawal metrics in real-time