Reviews: Nova: GDPR Cookie Consent

Customer reviews: Nova: GDPR Cookie Consent

Reviews (3,195)

Overall rating

4.5

5

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What Merchants Think

The "Nova: GDPR Cookie Consent" app is generally well-received by merchants who appreciate its simplicity, ease of installation, and compliance with GDPR requirements. Many users highlight the exceptional customer service provided by the support team, praising their responsiveness and problem-solving abilities. However, there are a few mentions of technical hiccups, albeit consistently resolved quickly by the support staff.

Key Strengths

Excellent customer service with quick and effective support.
Easy and fast installation process.
Compliance with GDPR standards.
Simplicity and user-friendly interface.
Free to use, offering significant functionality without cost.

Common Concerns

Occasional technical issues with cookie banner display.
Some initial difficulty with app activation or setup.

Final Thoughts

Overall, "Nova: GDPR Cookie Consent" is highly regarded by users for its straightforward functionality and outstanding support service. While there may be minor technical issues, the proficient support team effectively addresses these promptly, making the app a valuable tool for ensuring GDPR compliance.

Shepards

Mar 28, 2024 on Shopify

Great customer support.

Oria & Co

Mar 28, 2024 on Shopify

Application simple et intuitive ! J'ai eu un problème avec un double affichage de la banner et Jon a été ultra réactif. Problème résolu en 10min je n'aurais pas pu espérer mieux.

Saltwaters

Mar 27, 2024 on Shopify

I had a problem with getting the cookie banner on my shopify webshop and Jon helped me in quick way! The problem was solved within 1 minute. Thank you Jon!

MATILDE Skincare

Mar 26, 2024 on Shopify

Jon from Nova helped me out with the issue I had; very fast to reply, he's been of great help. Thanks a lot.

RIKO SWIMWEAR

Mar 25, 2024 on Shopify

I adore this app. It's like super easy to use and I'm fascinated that it's completely free. I had I minor issue that the banner didn't show on a preview and on the website itself. But Alex saved the day. She sent me a useful guide with screenshots and all... So yeah, fast customer support, great app, and it's free yall!

Stylozia

Mar 23, 2024 on Shopify

izzy was reliable and competent, I am grateful for her help and highly recommend her.

Novomins Nutrition

Mar 20, 2024 on Shopify

Alex and her team really helped me out after a major cookie error caused our site traffic to drop by 90%! Thanks so much guys!

Rendis

Mar 20, 2024 on Shopify

Snap&Go

Mar 18, 2024 on Shopify

Very quick response for help, thank you Alex van Booster. Very happy with this app!

hallomarena.nl - De Hipste en Leukste Trends en Gadgets Winkel

Mar 13, 2024 on Shopify

I could not get the cookie app to show on my website, but after chatting with Yaci- a very friendly support- the app was showing on my website. Thanks again Yaci for the Great Support.

Native Dog Food

Mar 07, 2024 on Shopify

My support person Therese was awesome! She went above and beyond to make sure that I got a tricky issue figured out. Support was very quick even though I contacted them at 3am in the morning. The app is easy to use and offers the needed customization settings without being overly complex.

Lukas Lißewski

Feb 03, 2024 on Shopify

Manchmal kleine Bugs bei der Anzeige auf der Website, aber läuft größtenteils ohne Probleme. Support hilft super schnell.

Avelena

Jan 28, 2024 on Shopify

Great customer support. Technical issues solved within minutes on several occasions.

Elena Busto - Essential Beauty

Jan 19, 2024 on Shopify

It works, it's free, awesome support chat, easy and fast installation... What else do you want? I 100% recommend it.