Reviews: Nova: GDPR Cookie Consent

Customer reviews: Nova: GDPR Cookie Consent

Reviews (3,195)

Overall rating

4.5

5

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What Merchants Think

The "Nova: GDPR Cookie Consent" app is generally well-received by merchants who appreciate its simplicity, ease of installation, and compliance with GDPR requirements. Many users highlight the exceptional customer service provided by the support team, praising their responsiveness and problem-solving abilities. However, there are a few mentions of technical hiccups, albeit consistently resolved quickly by the support staff.

Key Strengths

Excellent customer service with quick and effective support.
Easy and fast installation process.
Compliance with GDPR standards.
Simplicity and user-friendly interface.
Free to use, offering significant functionality without cost.

Common Concerns

Occasional technical issues with cookie banner display.
Some initial difficulty with app activation or setup.

Final Thoughts

Overall, "Nova: GDPR Cookie Consent" is highly regarded by users for its straightforward functionality and outstanding support service. While there may be minor technical issues, the proficient support team effectively addresses these promptly, making the app a valuable tool for ensuring GDPR compliance.

NUADIVA

Jun 01, 2024 on Shopify

Big Bear Sunglasses

May 30, 2024 on Shopify

Super easy to setup, great customer service. Had an issue initially with getting this working and their team contacted me in seconds. Thanks!

Doombay

May 27, 2024 on Shopify

MarTierra

Apr 25, 2024 on Shopify

A Huge Thank You to Therese! I recently needed some assistance with the cookie bar app, and I was lucky enough to connect with Therese from customer support. I can't say enough about the positive experience I had! In short: knowledgeable and professional, clear and patient explanations, and positive and helpful attitude Thank you, Therese!

SICKBOY MARKET

Apr 24, 2024 on Shopify

GriJo

Apr 24, 2024 on Shopify

Nelia Design

Apr 21, 2024 on Shopify

Wabi-Sabi Designs

Apr 21, 2024 on Shopify

La app muy fácil de instalar y configurar. Al tener un problema me atendió Rain muy amablemente y quedó todo resuelto.

Majable

Apr 13, 2024 on Shopify

Great live chat customer support with Jon. Perfect !. Very reactive and solution found right away.

Luminia

Apr 12, 2024 on Shopify

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LEAF ENERGY（リーフエナジー）公式サイト

Apr 12, 2024 on Shopify

簡単で使いやすいアプリです。不明な点があった時も、親切に回答いただけました。

Naali

Apr 08, 2024 on Shopify

Perffugo

Apr 07, 2024 on Shopify

Fast and professional help from Izzy

Glowy Jewerly™

Apr 07, 2024 on Shopify

ringrazio il team e Michela per l'aiuto e gentilezza nel risolvere un problemino

DI-Shop

Apr 04, 2024 on Shopify

It works as intended and support is really quick and helpful :)

Crafted Tales

Apr 04, 2024 on Shopify

Dewaro

Apr 03, 2024 on Shopify

Works great and if you need any help the chat help is fast, friendly and very helpful.

Nuance Lab

Apr 02, 2024 on Shopify

First of all, it is a free app. It is great, I have no complaints. I've tested the EU GDPR cookie bar with VPN. It works perfectly The service officer EJ helped me within several minutes. I would recommend this app.

Artgentina

Mar 30, 2024 on Shopify

The app is 100%, the customer service replies in just a couple minutes and it's super informative. I recommend it to everyone!

Gasstop

Mar 29, 2024 on Shopify

Must have app, 100% recommend it. Izzy was really helpful with the live chat customer support