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Customer reviews: Free Shipping Discounts ‑ SC

Reviews (11)

Overall rating
5

Glam Secret

Aug 02, 2025  on Shopify

Amazing App & Excellent Customer Service! I’ve been using the Shipping Discount app for a while now, and it has been a game-changer for saving on shipping costs. The interface is user-friendly, and everything works smoothly. What really stands out is their outstanding customer service—responsive, helpful, and always ready to assist. Highly recommend!

VNG

Jul 29, 2025  on Shopify

Cannot recommend this handy app enough. After weeks of trial and error it was able to do exactly what I wanted in a matter of minutes.

Tesla Emblems

Oct 20, 2024  on Shopify

Great customer service. App works amazing for our purpose with a small exception. We're looking for a way to simply change the way our free shipping is displayed. Instead of displaying "Free Shipping $0.00" we now have set up rules to zero out the shipping amount as a discount instead which still allows the shipping rate to display. This is great because it helps fix the perception that some customers have become accustom to, that shipping is "free". Since shipping is not really "free" for us merchants, we have the discounts displayed as "we'll pay your shipping". Small issue is that the app currently doesn't work amazing for international orders. Problem is with currency conversion, so I reached out to customer service and received a response what seemed like instantly. They provided the fix but it requires that you create the rule for every currency you want to apply the rule to and then figure out the conversion manually. Not ideal, but I can just forgo the app rules for my international orders and use the default shopify shipping rules until that's fixed (we're told it's planned). Great service and great app that should have been default within shopify. Thank you!

Fabrique-moi ça

Oct 14, 2024  on Shopify

Great option for Shipping discounts especially if you want to exclude some carriers from a specific discount

House of Holiday

Sep 06, 2024  on Shopify

Excellent app! The developper responded immediately to my inquiry and solved my shipping rate issues for me. I highly recommend this app.

Titan Pop Culture

Aug 17, 2024  on Shopify

Good app, developer is super quick at resolving issues :) A great app that adds to the features lacking in the admin.

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