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Customer reviews: ETP Sort Hide Shipping Rates

Develop by Shopify

Reviews (61)

Overall rating
4.9

What Merchants Think

Merchants generally have a positive impression of "ETP Sort Hide Shipping Rates". They find it useful for reorganizing and managing delivery methods, and appreciate the app's ease of setup and functionality. The app successfully fills a gap for many users who want to customize shipping options without incurring high costs.

Key Strengths

  • Ease of setup and user-friendly interface
  • Ability to reorganize and hide specific shipping methods
  • Helpful and responsive customer support
  • Effective solution for filtering shipping methods based on conditions like postcode or weight

Common Concerns

  • Potential privacy concerns and receipt of unwanted emails after using the app
  • No major functional drawbacks reported, but some users desire improved user experience

Final Thoughts

Overall, "ETP Sort Hide Shipping Rates" is well-received by merchants for its practicality and ease of use. While privacy concerns were mentioned by a merchant, the app’s functionality and support are praised. It serves as an effective tool for managing complex shipping needs at no added cost, making it a valuable addition for many online stores.

Enigma Component Shop Ltd

Nov 03, 2025  on Shopify

Great app for hiding specific shipping methods. The customization can be a little tricky if you have trouble working out the logic (like me!), but the customer support that I received from Reymar was excellent and he helped configure exactly what I needed so I could then duplicate it again for other destinations. A duplicate customization option would be a great feature to add in the future. If you're looking for an app to show/hide specific shipping methods depending on customer location, cart total, or for other reasons, look no further, this one is great!

Koxsphere

Oct 19, 2025  on Shopify

Perfect for hiding/sorting shipping rates (free, Built for Shopify) We’ve been using ETP to hide paid shipping methods whenever free shipping applies and to sort the remaining rates from low to high. Setup was straightforward (no code), and the rules are stable with Shopify’s Delivery Customizations/Functions. It works great on the Basic plan and didn’t bloat the checkout. Support (Reymar) has been quick and professional. Exactly the lightweight solution we needed for the German market. Highly recommended!

DreadFactory

Oct 17, 2025  on Shopify

Tolle App mit umfassenden Einstellungen zum Anzeigen und Ausblenden verschiedener Versandprofile. Das Support-Team war schnell erreichbar und hat uns freundlich und kompetent dabei unterstützt, herauszufinden, welche Einstellungen noch gefehlt haben. Nun funktioniert alles einwandfrei. Sehr empfehlenswert!

Adunni Organics

Oct 13, 2025  on Shopify

Works perfectly for sorting shipping rates. Our shipping rates list is no longer long and confusing, customers see only the rates that are relevant to their location. EDIT: So I had an issue with shipping rates in another market, and it turned out it was because of the way I set up this app. (I didn't know this at the time.) I contacted support and Reynar was so very patient. It took a while to figure the issue out, and he explained it kindly and clearly. I would give 7 stars if I could. Thank you!

Clarkspoon

Oct 10, 2025  on Shopify

Reymar was great. Understood the request to remove a shipping option with specific conditions and got it set up immediately.

Adunni Organics

Oct 05, 2025  on Shopify

Works perfectly for sorting shipping rates. Our shipping rates list is no longer long and confusing, customers see only the rates that are relevant to their location.

TeckWrap Europe

Sep 22, 2025  on Shopify

Great app, allow us to do a lot of customisations in checkout based on customer countries and product settings. Great support, I can only recommend!

Papelaria Galeria

Sep 10, 2025  on Shopify

The support team is excellent! They were very fast to respond and solved all the issues I had with the app. Everything is now working perfectly as intended. Highly recommend this app – both the functionality and the support are outstanding!

djoon Dattelpralinen

Sep 04, 2025  on Shopify

Works perfectly! We use it to send the right shipping information to our ERP system. Great support as well.

MINTAPPLE.

Sep 04, 2025  on Shopify

Very easy to use!! The perfect solution to hide shipping options from checkout without a monthly fee. Good work.

Créations entre mer et montagne

Aug 24, 2025  on Shopify

I was looking for an app that would sort my shipping options. This app does it, and more! Thank you Jason for your online help and making it easy for me.

Henry Moore Foundation

Aug 08, 2025  on Shopify

Downloaded this as I wanted to hide the 'Ship to' option in checkout for products we only offer as collection. Couldn't get it to work, even after talking with their support (they tried to be helpful but were too vague when it comes to Shopify terminology to be of use, and were slow to respond - twice my help session timed out because they hadn't replied). Either the product is badly worded as to what it does, or it's broken. Might work better for other purposes, but I tried to configure queries in a dozen different ways, all with zero affect. Waste of a couple of hours.

Facco Fashion

Jul 30, 2025  on Shopify

This app helped me perfectly with my problem and thanks also to the support team (in my case Jason who always answered me very quickly) I managed to get the result I expected.

Gunii Products

Jul 13, 2025  on Shopify

It does exactly what I needed without making it complicated. I simply needed to hide a specific shipping option once a specific product was in the cart, and this was super easy to do!

Potekglass

Jun 26, 2025  on Shopify

This app has exactly what I needed - full integration with Shopify's existing system of shipping rates, but with increased customization and capacity for conditional logic. Excellent, speedy support team. Definitely recommend!

Ham Sandwich Designs

Jun 24, 2025  on Shopify

This saved my shipping! I'm on the Basic plan and dropshipping, and this made my options much more flexible. I was able to add options for my customers that made a lot more sense. Thank you ETP!

BookTrader

Jun 21, 2025  on Shopify

Highly recommend. The system is easy to install and manage. I had an issue with particular customers selecting non-rural shipping options and this app allowed me to display what was needed based on the customer input. Perfect!

Hochbeet Wilkes

Feb 26, 2025  on Shopify

Highly recommended app for complex shipping scenarios. We have multiple shipping conditions according sizes and differences in variants of on product in our shop. Shopify has no solution out of the box, since years. This app was the solution. The support was outstanding. Fast and friendly, very short response time. Thanks again for your support.

ASHISHA

Feb 14, 2025  on Shopify

So i signed up because i was having issues with my existing shipping rates and Mateusz came to the rescue and went above and beyond to assist me. I highly recommend this service, they really go out of their way to assist you. Thank you so much!!

QBAY

Feb 08, 2025  on Shopify

Very useful at reorganising delivery methods. I'm personally using it to lower the order of less convenient delivery methods and to remove certain products from the Free Delivery deal running on my site.

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