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Customer reviews: Essential Free Shipping Upsell

Develop by Essential Apps

Reviews (390)

Overall rating
4.9

What Merchants Think

The "Essential Free Shipping Upsell" app is highly praised by merchants for its intuitive design and ability to boost sales through strategic upselling opportunities. Merchants appreciate its ease of use and seamless integration with Shopify, coupled with consistent, exceptional customer service that responds quickly to issues.

Key Strengths

  • Intuitive and easy to use, allowing quick setup and integration.
  • Increases average order value by providing effective upsell opportunities.
  • Outstanding customer support, with many mentions of quick and efficient assistance from team members like Samuel and Matas.
  • Highly customizable, allowing merchants to tailor the appearance to match their store’s aesthetic.
  • Ability to work with multiple markets and languages, enhancing its global appeal.

Common Concerns

  • Some users experienced billing issues even after uninstalling the app.
  • A few suggestions to include extra alerts for reaching the free shipping threshold.
  • Minor bugs with display settings were noted but quickly resolved by customer support.

Final Thoughts

Overall, the "Essential Free Shipping Upsell" app is well-regarded for its functionality and exceptional customer support. It effectively enhances the online shopping experience by encouraging higher cart values, making it a recommended tool for Shopify store owners looking to increase sales. Though there are minor issues, user feedback highlights a strong satisfaction with the app’s performance and support service.

Yorkshire Handmade Pies

Jul 17, 2025  on Shopify

Recently installed the app and the experience so far has been excellent! Since adding the first free shipping bar (or booster, as it's known), our AOV has increased. Long-term performance can't be gauged yet, but off to a solid start. And I can't thank Matas enough for the technical support. I requested a number of customisations that were turned around very promptly! All in all, would highly recommend!

Cyprus CBD Shop - The number 1 CBD shop in Cyprus

Jul 08, 2025  on Shopify

Great customer service. Matas answered quick and efficiently. This type of customer service is what made me subscribe as it feels risky free. The team will support you in case of any events

Philux

Jul 04, 2025  on Shopify

We've had a great experience using the app so far. Simple, effective, and exactly what we needed. On top of that, the support has been exceptional. Matas was incredibly helpful and responsive, making the setup smooth and hassle-free. Highly recommended!

VESITIA

Jun 24, 2025  on Shopify

Just installed this app after comparing it with the other ones, it's super easy to use and the support team was amazing! Matas was so quick with making all the requested changes to make the design work seamlessly with the rest of our website.

Cosmic Static Kraft, LLC

Jun 22, 2025  on Shopify

Super customizable and does what I need it to. A smooth set up and looks great. Thank you for a great app and a great experience.

Better Beer

Jun 17, 2025  on Shopify

Samuel, help me fix the issue on our cart page. Fast response, friendly, and knowledgeable. Thanks again for the help!

Nature's Wild Child

Jun 14, 2025  on Shopify

We love this app! It has been so helpful to increase customer orders. Our customers love easily seeing how much they have to spend to get free shipping - which they appreciate. Customer service is quick and helpful. We would highly recommend this app!

Barista och Espresso

Jun 05, 2025  on Shopify

So far so good, easy to set up, geo targeting, exclude products, multi language and currencies compatible. for these reasons we did choose this app. all seems to work

Arbortec Forestwear

Jun 04, 2025  on Shopify

This app has been a great addition to our store. We use it to display a free shipping progress bar, and it really helps encourage customers to add more to their cart. The interface is clean and easy to use, and it integrates well with our theme. What impressed us most is the support team – they’re quick to respond, professional, and happy to customise the app to fit our needs. Overall, a top-notch tool with excellent service behind it. Highly recommended!

Moda y Accesorioz

May 28, 2025  on Shopify

facil de onfigurar sin muchas opciones para el plan gratis pero estoy recien no se justifica pagar ya que aun no tengo ventas constantes

Brain Spice

May 26, 2025  on Shopify

Had a quirk stopping the app from working on a mobile, but the support team had it working again within minutes. Great support, thank you.

À Bloc Cycling Club

May 17, 2025  on Shopify

This app has been a game changer for my store, excellent UI and good customisability make this one of the best apps for my store. I would defenitely recommend this app

Steel Vintage Bikes

May 14, 2025  on Shopify

Leider funktioniert die App nicht und kein Banner wird angezeigt. Der Support konnte das Problem nicht lösen. Nicht zu empfehlen. Umsonst Monatsbeitrag gezahlt...

VintageCB750

Apr 17, 2025  on Shopify

App works great, easy to setup and works perfectly. Samuel from support helped me and was great to deal with!

Write

Apr 16, 2025  on Shopify

En 5 minutes, vous avez des upsells. La personnalisation a certaines limites mais pour le prix c'est une très bonne application ! Au passage, le Service Client est ultra réactif. Je remercie Samuel de m'avoir sorti de la panade :)

Birdie Mafia

Apr 08, 2025  on Shopify

Looks great Matas also helped sort out a tech issue for me super quick & efficiently Thanks Guys

Hairsense

Feb 28, 2025  on Shopify

Great service and excellent communication! Samuel was able to help us resolve our concern. Highly recommended!

Nila Skies Stationery

Feb 21, 2025  on Shopify

I had the free shipping bar for a couple of days so far but it's been going well. Support has been very responsive for a question I had and the app interface is easy to use. I recommend this!

Crush

Feb 19, 2025  on Shopify

Matas helped massively with amending a few issues I was facing on my site - he replied to my email within minutes, and sorted out the problems immediately. Thanks guys!

Gym Collections

Feb 05, 2025  on Shopify

Excellent app. The customer service is fantastic, Matas was quick to respond and resolve my issue. Many thanks!

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