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Customer reviews: Essential Trust Badges & Icons

Develop by Essential Apps

Reviews (1,044)

Overall rating
4.9

What Merchants Think

The "Essential Trust Badges & Icons" app receives overwhelmingly positive feedback from merchants. Many users praise its easy setup and the significant impact it has on enhancing the professional look and trustworthiness of their stores. The app is particularly valued for its user-friendly interface and strong customer support, which has proven responsive and effective in resolving user issues quickly. Most merchants highly recommend it for boosting customer confidence and improving conversion rates.

Key Strengths

  • Fast and responsive customer support, often resolving issues within minutes.
  • Easy to set up and use, requiring little to no technical skills.
  • Wide variety of pre-made badges and icons, with customization options available.
  • Effective in increasing customer trust and improving conversion rates.
  • Seamless integration with Shopify stores, enhancing store professionalism.
  • Availability of a free plan with substantial features.

Common Concerns

  • Some users reported visibility issues with badges across different devices or browsers.
  • The pricing could be seen as high relative to perceived value by some users.
  • Limited editing features on the free plan, requiring customer support intervention for customizations.

Final Thoughts

The "Essential Trust Badges & Icons" app is widely regarded as an essential tool for Shopify merchants seeking to enhance their stores' credibility and customer trust. Its blend of a user-friendly interface and responsive customer support makes it a valuable asset. While there are minor concerns about pricing and occasional technical issues, the app's strengths in customization, ease of use, and support make it highly recommended by users.

CLH Designs

Apr 03, 2024  on Shopify

In the space on an hour, I had tried two other badge-icon apps. Essential was my third, and it was the lucky one. Thought I was getting the same "no show", but then realized I needed to activate. I had already sent a message to support, not expecting anything until tomorrow. When I returned to the app to send an updated message, I was shocked to find a response. That was the fastest response EVER! I am so happy. Thank you!

Sensero Lingerie Store

Mar 30, 2024  on Shopify

It does exactly what it says, this application offers features that are essential for every store. Even if you have a premium theme like we do, this application is very useful, just like their other apps. And the Support was super fast for a request we've put . Thanks guys for all the amazing stuff.

HomeDarlings

Mar 09, 2024  on Shopify

The free plan lacks a couple editing options but their team responds and does it faster than you could edit it yourself.

WONDERCRAFT LTD

Feb 18, 2024  on Shopify

We've had an excellent experience using this application. It works well. We will continue using this and appreciate the help and support their team have provided us.

Hoomie

Jan 16, 2024  on Shopify

I really recommend this app with a lot of great features which is needed for a trustworthy webshop. Special Thanks to Matas who helped me out when i needed support. Both very kind, helpful and willing to do the little extra for me. Five star service ,=)

Pawsome Essentials

Dec 26, 2023  on Shopify

Awesome App! Keep going you're doing an amazing job guys. Thank you!

Verena Street Coffee Co.

Dec 24, 2023  on Shopify

App is easy to use and very intuitive, giving lots of options for customization. We sought to use our own icons and certification logos and this app allowed total customization of size of the icons, the text, the placement, colors, etc. and allows filtering for certain badges or icons to show on certain product pages based on product tags. Honestly it got us farther than I expected in a short amount of time. Support is extremely responsive, quick, and accommodating. I made several suggestions for general improvement of the app, such as centering 4 badges in the middle of our footer instead of spreading out across a large page, and they immediately implemented most of them on our live store!

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