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Customer reviews: Essential Trust Badges & Icons

Develop by Essential Apps

Reviews (536)

Overall rating
4.9

What Merchants Think

The "Essential Trust Badges & Icons" app receives overwhelmingly positive feedback from merchants. Many users praise its easy setup and the significant impact it has on enhancing the professional look and trustworthiness of their stores. The app is particularly valued for its user-friendly interface and strong customer support, which has proven responsive and effective in resolving user issues quickly. Most merchants highly recommend it for boosting customer confidence and improving conversion rates.

Key Strengths

  • Fast and responsive customer support, often resolving issues within minutes.
  • Easy to set up and use, requiring little to no technical skills.
  • Wide variety of pre-made badges and icons, with customization options available.
  • Effective in increasing customer trust and improving conversion rates.
  • Seamless integration with Shopify stores, enhancing store professionalism.
  • Availability of a free plan with substantial features.

Common Concerns

  • Some users reported visibility issues with badges across different devices or browsers.
  • The pricing could be seen as high relative to perceived value by some users.
  • Limited editing features on the free plan, requiring customer support intervention for customizations.

Final Thoughts

The "Essential Trust Badges & Icons" app is widely regarded as an essential tool for Shopify merchants seeking to enhance their stores' credibility and customer trust. Its blend of a user-friendly interface and responsive customer support makes it a valuable asset. While there are minor concerns about pricing and occasional technical issues, the app's strengths in customization, ease of use, and support make it highly recommended by users.

Luna & Lui

Jul 15, 2025  on Shopify

It took me 3 minutes to install the app, adjust the settings to my liking and just like that, I had the perfect trust badges in my store, something I had been wanting for a long time, and was not able to find an app that provided exactly what I needed, free of charge and with incredible ease. There was one tiny issue with the badges showing up also in connection with the sticky cart, which made it look messy, so I sent a message from the chat function and literally within 10 minutes Samuel had responded to me, accessed my store and fixed everything. I honestly don't know how this could have worked better, it's just absolute perfection and the badges look really good in my store. Thank you!!!!

Fitberry Sports

Jul 06, 2025  on Shopify

This app has been such a great addition to our store, simple to use, looks great, and works exactly as expected. A special shout out to Sebastian for his amazing support! He was quick to respond, super helpful, and went above and beyond to make sure everything worked perfectly. It’s rare to get such personal and attentive service, and it really makes a difference. Highly recommend this app and the team behind it!

Cosmic Static Kraft, LLC

Jun 22, 2025  on Shopify

The whole process of set up and design was smooth. Lots of options to choose from and it looks great. Thank you for a great app and a great experience.

Island Bazaar Ukes

Jun 19, 2025  on Shopify

Just installed. Had a issue. Support got back to me in a very short time. Did as instructed. Working great. Lots of icons. Love it

OddMall

May 13, 2025  on Shopify

Great app. Does exactly what it should do and makes product pages stand out . Plus there is a free version for one block of icons. highly recommend.

Gifts By Mia

Apr 29, 2025  on Shopify

Great app—easy to use and really helps make your product pages stand out. I had an issue where the badges weren’t showing on my product page, but Jemuel from their support team quickly helped me resolve it. Excellent customer service and a solid app overall. Highly recommend!

ColdCuts // HotWax

Apr 11, 2025  on Shopify

These guys are at top of the game on Shopify. The functionality of all their apps is great. The UI is brilliant and they have excellent support to boot. Don't hesitate in downloading their apps for your store!

AKROCHIC

Apr 07, 2025  on Shopify

Merci beaucoup pour votre aide, mention très bien à Matas pour sa réactivité et sa rapidité à résoudre les problèmes. Accueil très chaleureux.

ABCDEasyValue

Apr 02, 2025  on Shopify

Samuel replied within 4 minutes of my requested email. Outstanding details of how to fix my problem. Excellent service also. I wish more companies would have phenomenal colleagues like Samuel.

Electric Violin Shop

Apr 01, 2025  on Shopify

Very useful app that lets you display not only trust badges but highly customizable messaging pretty much anywhere you need it. Very easy to use, and when I did hit a snag, I got prompt, helpful support from Samuel.

Fit Pulse

Mar 23, 2025  on Shopify

i highly recommend them as they helped me out of the way and even added payment icons at my footer menu which wasnt even in the package .. Very happy

Purrr Prints

Mar 18, 2025  on Shopify

Great app! Having looked at a few others for trust badges this one is just what I was looking for. The different options made a huge difference for me and the support has been brilliant. Matas was friendly, efficient and helped me to get things exactly as I wanted them to look. Highly recommended.

My Store

Feb 28, 2025  on Shopify

I needed help with your app and Andy helped me immediately upon submitting my request and got it done within the hour. I would highly recommend Essentials for all shopify needs and thank you Andy for providing the best customer service.

Dekanten.no

Feb 27, 2025  on Shopify

I really recommend this app for this types of things, the icons looks flawless and the staff i very kind and helpful. Glad to be in touch for fixed my issue. Thanks again, big thumbs up. :)

eze™ Mattress

Feb 25, 2025  on Shopify

Always quick to respond to any problems you have. Icon badges look good on website. A good overall app I have used on my store for at least a year.

DeathCloud

Jan 08, 2025  on Shopify

Samuel was very quick to respond to our questions and resolved our issue accurately and fast. Great customer service. I would highly recommend.

Bella Beds

Jan 07, 2025  on Shopify

Essential Trust badges and icons were brilliant , quick email responses from Taurus who identified my issues and problems within my store straight away , rectified the solution , applied it and offered information with regards to other trust icon blocks within my store . I thoroughly recommend their services , prompt and efficient Thankyou.

Contessa Hair

Jan 05, 2025  on Shopify

I had trouble placing my new badge on my website and contacted customer support who responded almost instantly. Matas assisted me in just minutes, great customer service! Highly recommend this app ✔️

Very Special Love

Jan 05, 2025  on Shopify

The visual appeal and professionalism it adds to the product pages are remarkable. Highly recommend it for anyone looking to build trust and credibility in their Shopify store!

Elite Man Cave

Dec 16, 2024  on Shopify

Worked like a charm first time. Exactly what I needed to show the payment badges where I needed them.

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