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Customer reviews: Essential Trust Badges & Icons

Develop by Shopify

Reviews (694)

Overall rating
5

What Merchants Think

The "Essential Trust Badges & Icons" app receives overwhelmingly positive feedback from merchants. Many users praise its easy setup and the significant impact it has on enhancing the professional look and trustworthiness of their stores. The app is particularly valued for its user-friendly interface and strong customer support, which has proven responsive and effective in resolving user issues quickly. Most merchants highly recommend it for boosting customer confidence and improving conversion rates.

Key Strengths

  • Fast and responsive customer support, often resolving issues within minutes.
  • Easy to set up and use, requiring little to no technical skills.
  • Wide variety of pre-made badges and icons, with customization options available.
  • Effective in increasing customer trust and improving conversion rates.
  • Seamless integration with Shopify stores, enhancing store professionalism.
  • Availability of a free plan with substantial features.

Common Concerns

  • Some users reported visibility issues with badges across different devices or browsers.
  • The pricing could be seen as high relative to perceived value by some users.
  • Limited editing features on the free plan, requiring customer support intervention for customizations.

Final Thoughts

The "Essential Trust Badges & Icons" app is widely regarded as an essential tool for Shopify merchants seeking to enhance their stores' credibility and customer trust. Its blend of a user-friendly interface and responsive customer support makes it a valuable asset. While there are minor concerns about pricing and occasional technical issues, the app's strengths in customization, ease of use, and support make it highly recommended by users.

Bébé Nido

Nov 06, 2025  on Shopify

I encountered a layout issue with the payment icons on the mobile version of my website. Customer service responded to my request and resolved the issue within 15 minutes. Efficient and fast! Top.

OverX

Nov 02, 2025  on Shopify

Aplicacion perfecta, se adecua a las necesidades de cada uno. Para mi la opción perfecta para sustituir a la propia que viene.

Stella Harte

Nov 02, 2025  on Shopify

Wow! This app is very good. It is a professional app giving a trustworthy feeling to customers. Taraus is very helpful! Thank you so much for his help. Very impressive.

Maison Zumari

Oct 21, 2025  on Shopify

Leur service est TRES rapide et efficace ! Les outils sont très simples d'utilisation. Je recommande à 100%. Merci beaucoup Samuel pour votre aide :)

GRIMM.NO

Oct 16, 2025  on Shopify

Needed something clickable to highlight products that were also available as bundles — this app solved it perfectly in just a few minutes. Super easy to set up and works exactly as expected. Needed a little adjustment. Sebastian solved it perfectly in no time

Craft Making Shop

Oct 15, 2025  on Shopify

Very easy to get started, exactly what I wanted. The code also placed it precisely where I wanted it without any extra effort on my part. Very nice.

TruSimPlay

Oct 14, 2025  on Shopify

Customer support is phenomenal! So helpful and solved my problem. Highly recommend this app to anyone looking to solve payment badges on their Shopify site.

Merchants Of The Sun

Oct 07, 2025  on Shopify

The team at Essential are amazing! Super quick to respond and their platform genuinely feels better than most premium options out there. Definitely worth trying.

Urban Buyz

Oct 05, 2025  on Shopify

This is my first time doing this and I'm sorry how are you guys doing yes this is my first time doing this and I'm very excited about it and I really hope it works out real good for me it's been a pleasure I really do need to get my conversion up and I'm going to sit here and try to work this thing a little bit before I can start driving for the day I'm a truck driver so you know I'm just sit up here trying to get my Shopify store conversion up so custom can trust and and really start buying from me thank you guys once again looking forward to talking to you soon and I'm going to keep trying to get this thing right thank you guys

90Threads

Oct 04, 2025  on Shopify

It's very straightforward to use and adds a level of credibility to reinforce return, checkout and shipping policies.

Omagalina

Sep 26, 2025  on Shopify

Zydrunas (Customer service) has been a huge big support. This customer service was able to help me in few things that i needed support. If you need help and unsure about certain things, do no hesitate to contact them, they will reply you, help you solve your problem. I recommend this app !

KULTCHER INVAZION APPAREL

Sep 19, 2025  on Shopify

This is my third Trust Badge; the other two I was experiencing some issues. So far, no issues with ESSENTIAL TRUST BA.DGE AND & ICONS

Junü

Sep 16, 2025  on Shopify

Minha experiência até o momento está sendo ótima! Mesmo com o plano gratuito tenho opções muito boas para customização e disposição no layout do meu site. ótimo app!

BLACK

Aug 31, 2025  on Shopify

Happy with the support received and the outcome. Will update back with the utility and sufficity of the free plan.

ARGOS VELARY

Aug 20, 2025  on Shopify

Me costó porque no aparecía en la pantalla de la web, pero me puse en contacto con los expertos y me lo solucionaron en segundos. Muy atentos. La aplicación es muy fácil de usar. Gracias Jemuel por ayudarme.

Gymfluential

Aug 04, 2025  on Shopify

Great customer service support. I had an issue aligning my payment badges with the add to cart button. When I contacted support, Samuel was able to sort it out in minutes! Would definitely recommend.

BevsToGo

Aug 02, 2025  on Shopify

Amazing so far! Able to make custom badges easily. And Customer Service (Sebastian) was able to hard code in some modifications requested.

Big Ass Dog Company

Jul 29, 2025  on Shopify

The support from the app developer is incredible. They are very quick to respond to any user questions and functionality concerns. Their apps each seem to have extensive flexibility, even at the free level. I have several of their apps installed and am pleased.

MaîtreBracelet

Jul 17, 2025  on Shopify

C'est parfaitement l'application qu'il me fallait. Une équipe de maintenance au top et disponible pour toutes demandes ou modifications.

Luna & Lui

Jul 15, 2025  on Shopify

It took me 3 minutes to install the app, adjust the settings to my liking and just like that, I had the perfect trust badges in my store, something I had been wanting for a long time, and was not able to find an app that provided exactly what I needed, free of charge and with incredible ease. There was one tiny issue with the badges showing up also in connection with the sticky cart, which made it look messy, so I sent a message from the chat function and literally within 10 minutes Samuel had responded to me, accessed my store and fixed everything. I honestly don't know how this could have worked better, it's just absolute perfection and the badges look really good in my store. Thank you!!!!

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