Merchants generally appreciate "Essential ‑ Back In Stock Pro" for its functionality and the exceptional support provided by the app's team. It appears to be valued for its utility in preventing lost sales and is considered an essential tool for many businesses.
Key Strengths
Outstanding customer support: Prompt, knowledgeable, and capable of resolving issues quickly.
Ease of use: Simple installation and user-friendly interface praised by many merchants.
Effective solution: Helps in retaining customer interest by notifying them when products are restocked.
Common Concerns
Initial setup difficulties: Some users faced challenges integrating the app with specific themes.
Communication issues: A user reported messages not reaching the support team effectively.
Lack of functionality: An instance of the app failing to display the back in stock button as expected.
Final Thoughts
Overall, "Essential ‑ Back In Stock Pro" is well-received for its primary purpose and the excellent support backing it. While some users have encountered installation hurdles, the majority find the app easy to use and effective at keeping customers informed, making it a recommended choice for businesses looking to enhance customer engagement.
Cuddlery
Feb 20, 2025
on
Shopify
Excellent back in stock app and fantastic support. I needed a style change to remove a border and Emma responded very quickly. Best of all, the problem was solved in just minutes.
Charming Beads
Oct 27, 2024
on
Shopify
Installed this app and spent ages configuring it, and then it did nothing absolutely! It did not show any back in stock button on my product page. I sent several messages which it appeared never got through. So I found an alternative way by utilising Klaviyo for free, which I already have installed anyway
Signal Technology Unlimited LLC
Oct 09, 2024
on
Shopify
It was a little rocky getting it set up since it wasn't initially compatible with my theme. Still, the support team was so responsive and personally worked on my problem overnight while I slept (they had it done in less than 3 hours from the initial support ticket to resolution)! They were kind, responsive, and knowledgeable.
JDM MARKETPLACE LLC
Jul 29, 2024
on
Shopify
Easily added a Back in Stock notification with quick response from the team. Highly recommend to anyone who needs this feature!