Essential Back in Stock Pro App Review for Shopify

Customer reviews: Essential ‑ Back In Stock Pro

The Essential Back in Stock Pro app helps Shopify store owners recover lost sales by notifying customers when out-of-stock products are available again. Reading reviews from real users can help you decide if this app fits your store’s needs and improves customer satisfaction.

Reviews (21)

Overall rating

4.9

5

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What Merchants Think

Merchants generally appreciate "Essential ‑ Back In Stock Pro" for its functionality and the exceptional support provided by the app's team. It appears to be valued for its utility in preventing lost sales and is considered an essential tool for many businesses.

Key Strengths

Outstanding customer support: Prompt, knowledgeable, and capable of resolving issues quickly.
Ease of use: Simple installation and user-friendly interface praised by many merchants.
Effective solution: Helps in retaining customer interest by notifying them when products are restocked.

Common Concerns

Initial setup difficulties: Some users faced challenges integrating the app with specific themes.
Communication issues: A user reported messages not reaching the support team effectively.
Lack of functionality: An instance of the app failing to display the back in stock button as expected.

Final Thoughts

Overall, "Essential ‑ Back In Stock Pro" is well-received for its primary purpose and the excellent support backing it. While some users have encountered installation hurdles, the majority find the app easy to use and effective at keeping customers informed, making it a recommended choice for businesses looking to enhance customer engagement.

Dutch Nail Cosmetics

Mar 21, 2025 on Shopify

Hele fijne app om je klanten op de wachtlijst te zetten. Je kan zelf de kleur en tekst bepalen. Ik zeg deze installeren!!

Wearables

Mar 10, 2025 on Shopify

Works as it should! Would love it if we can add in additional fields to collect from user on the collection form (e.g. instagram handle so we can reach out via IG, or phone number too)

Luxe Petals

Mar 05, 2025 on Shopify

Super easy to install and use! Just what we needed for our store. The Notify Me feature works great, and the support team is super quick to help.

Solarvie

Mar 04, 2025 on Shopify

Fantastic support by Emma! I was able to setup my notify me button and have them running in just 5 minutes. Highly Recommended!

The Goodnight Co.

Feb 28, 2025 on Shopify

Great experience, the Essential back in stock team helped me and gave a solution within minutes! The app is easy to use and fully configurable!

Cuddlery

Feb 20, 2025 on Shopify

Excellent back in stock app and fantastic support. I needed a style change to remove a border and Emma responded very quickly. Best of all, the problem was solved in just minutes.

The Fashion Fusions

Feb 20, 2025 on Shopify

Amazing app!! best back in stock app in the market. I asked for adjustment and it was done within 5 minutes.

Vermilion Collection

Feb 17, 2025 on Shopify

I like the way the buttons is placed, mainly because the real-time customer service is very good and helpful.

Charming Beads

Oct 27, 2024 on Shopify

Installed this app and spent ages configuring it, and then it did nothing absolutely! It did not show any back in stock button on my product page. I sent several messages which it appeared never got through. So I found an alternative way by utilising Klaviyo for free, which I already have installed anyway

Signal Technology Unlimited LLC

Oct 09, 2024 on Shopify

It was a little rocky getting it set up since it wasn't initially compatible with my theme. Still, the support team was so responsive and personally worked on my problem overnight while I slept (they had it done in less than 3 hours from the initial support ticket to resolution)! They were kind, responsive, and knowledgeable.

JDM MARKETPLACE LLC

Jul 29, 2024 on Shopify

Easily added a Back in Stock notification with quick response from the team. Highly recommend to anyone who needs this feature!