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Customer reviews: EPROLO‑Dropshipping & Branding

Develop by Shopify

Eprolo is a dropshipping app for Shopify that simplifies product sourcing, order fulfillment, and branding. This review covers its features, pricing, and real user experiences to help merchants decide if it’s the right tool for their business.

Reviews (493)

Overall rating
4.9

What Merchants Think

The overall sentiment from merchants towards the EPROLO-Dropshipping & Branding app is highly positive. Users frequently commend the app for its efficiency, ease of use, and exceptional customer support. Many customers highlight the app’s ability to streamline business operations and enhance product management. Feedback often mentions personalized support from specific agents, demonstrating the company's commitment to customer satisfaction.

Key Strengths

  • Excellent and responsive customer service
  • User-friendly platform with easy integration, particularly with Shopify
  • Fast and reliable shipping times
  • Wide range of products and flexible sourcing options
  • Competitive pricing and no subscription fees
  • Supports branding options for personalized packaging

Common Concerns

  • Occasional product price fluctuations
  • Need for improvement in automatic price quotation features
  • Isolated instances of slower response times for customer service queries
  • Minor issues with product stock updates through Shopify integration

Final Thoughts

EPROLO-Dropshipping & Branding is well-regarded for its robust customer support, user-friendly platform, and effective product sourcing capabilities. Merchants appreciate its seamless integration with ecommerce platforms and find it a valuable partner in streamlining dropshipping operations. While there are minor areas for improvement, the overall reception is positive, making it a recommended option for those seeking reliable dropshipping services.

Mydrinks

Sep 01, 2025  on Shopify

Great beginning

MuddyStock

Aug 30, 2025  on Shopify

Good and easy interface, good support staff and easy to integrate and have a wide range of product catalogue

Insatvik

Aug 29, 2025  on Shopify

Yang has been a great agent so far for us. Her communication is great and response time is quick. She is great at what she does and her customer support when there are any issues is consistently good. Eprolo so far has been the best delivery agent platform we've used. Prices are also competitive for USA. Recommend!

Livoshop

Aug 24, 2025  on Shopify

Easy to use but fulfilment time should improve, the chrome extension is great but in overall in compare to many expensive similar apps, Eprolo works very well

Earlo

Aug 22, 2025  on Shopify

Super good! Best app from all I used. Always here for me and helps with any difficulties. Also there's wasn't a moment when I couldn't find product to source. They find always everything I need. Recommend!

Opsestin

Aug 22, 2025  on Shopify

THANKS

petpl

Aug 21, 2025  on Shopify

Since switching to EPROLO, our order flow is much smoother. Clear communication, quick processing, and dependable shipping. Our dedicated agent is responsive at every step. Strongly recommend.

So Minimalist

Aug 21, 2025  on Shopify

good service

Hydris™

Aug 18, 2025  on Shopify

Very attentive

SICK4CASH

Aug 16, 2025  on Shopify

EPROLO moves like a real one. I run a legacy brand built on hustle, pride, and precision—SICK4CASH®. EPROLO stepped in like a solid partner. Fast shipping, clean integration with Shopify, and product sourcing that keeps my drops sharp. Their backend runs smoothly, and their support team shows up when it counts. If you're building something real, EPROLO’s got your back.

Trailbikegear

Aug 13, 2025  on Shopify

Very good app and nice support! Thanks

One Piece Haven

Aug 13, 2025  on Shopify

Hydris™

Aug 13, 2025  on Shopify

LYXA

Aug 13, 2025  on Shopify

Quality service, good communication

flamme et jardin

Aug 11, 2025  on Shopify

Très bon fournisseur,

August Fourth

Aug 10, 2025  on Shopify

Ashely is always very helpful and quick to respond to our queries.

Rima Swim

Aug 08, 2025  on Shopify

Rick's support has been excellent! Speedy responses and very helpful! Many thanks

Hus41

Aug 07, 2025  on Shopify

Great dropshipping app

YLXGNK

Aug 07, 2025  on Shopify

Excellent Support from Paul! I had such a great experience with EPROLO's customer support—especially with Paul! He was incredibly helpful, responsive, and professional throughout our entire conversation. I had several questions about product customization and processing times, and Paul took the time to explain everything clearly and patiently. He really went above and beyond to make sure I understood the process and felt confident moving forward. It's rare to find this level of service, and I truly appreciate the care and attention I received. Thank you, Paul, and thank you, EPROLO!

VIEORA

Aug 07, 2025  on Shopify

Super easy to set up and integrates smoothly with my store. It’s helped me boost conversions and improve the customer experience without needing extra dev work. The support team is responsive and genuinely helpful—resolved my questions within minutes. If you're serious about optimizing your store, this app is 100% worth it.

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