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Customer reviews: EPROLO‑Dropshipping & Branding

Develop by Shopify

Eprolo is a dropshipping app for Shopify that simplifies product sourcing, order fulfillment, and branding. This review covers its features, pricing, and real user experiences to help merchants decide if it’s the right tool for their business.

Reviews (426)

Overall rating
4.9

What Merchants Think

The overall sentiment from merchants towards the EPROLO-Dropshipping & Branding app is highly positive. Users frequently commend the app for its efficiency, ease of use, and exceptional customer support. Many customers highlight the app’s ability to streamline business operations and enhance product management. Feedback often mentions personalized support from specific agents, demonstrating the company's commitment to customer satisfaction.

Key Strengths

  • Excellent and responsive customer service
  • User-friendly platform with easy integration, particularly with Shopify
  • Fast and reliable shipping times
  • Wide range of products and flexible sourcing options
  • Competitive pricing and no subscription fees
  • Supports branding options for personalized packaging

Common Concerns

  • Occasional product price fluctuations
  • Need for improvement in automatic price quotation features
  • Isolated instances of slower response times for customer service queries
  • Minor issues with product stock updates through Shopify integration

Final Thoughts

EPROLO-Dropshipping & Branding is well-regarded for its robust customer support, user-friendly platform, and effective product sourcing capabilities. Merchants appreciate its seamless integration with ecommerce platforms and find it a valuable partner in streamlining dropshipping operations. While there are minor areas for improvement, the overall reception is positive, making it a recommended option for those seeking reliable dropshipping services.

JDM Global Warehouse

Oct 25, 2025  on Shopify

Eprolo has become my first choice for fulfilling orders for my online store, not only are shipping options very good for cost and speed, but the customer service is great too. Yang at Eprolo has been great at resolving any issues that have come up and very fast to respond emails too.

Chino

Oct 23, 2025  on Shopify

Comfortable, flexible and high quality dropshipping service

Korven

Oct 22, 2025  on Shopify

Very good speed and communication. Always can source every product I need with the best pricing which gives me much higher profit margins

Dragoyle LLC

Oct 18, 2025  on Shopify

I've been using this app for years now and I love the customer service department. The app is super simple compared to other suppliers and when you need some help customer service is always there for you.

LOORO

Oct 16, 2025  on Shopify

Yang is incredibly helpful! He always replies quickly, explains things very well, and makes sure everything is good. I really appreciate his patience and professional support. thank you so much for your great help!

Klein Helden

Oct 15, 2025  on Shopify

very good service! Thanks to Paul who helped me with my problem in just 2 minutes. I really can recomend Erpolo!

Eden

Oct 13, 2025  on Shopify

They have very good customer service! They respond quickly and Paul did a great job in answering my questions!

FabbuFinds

Oct 11, 2025  on Shopify

I HAVE BEEN LOOKING FOR A PLATFORM THAT COULD AD MY LABEL TO PRODUCTS. STILL EXPLORING BUT SO FAR THE EPROLO TEAM HAS BEEN THERE TO ANSWER ALL MY QUESTIONS GUIDING ME. JUST STARTED ADDING PRODUCTS AND ITS PRETTY EASY.

EZ-Tech

Oct 08, 2025  on Shopify

Rick from Eprolo has been an amazing help to quote a product with the best price. Thanks a lot!

UNIKCOSA STORE

Oct 06, 2025  on Shopify

Overall, EPROLO has been a solid and reliable platform for dropshipping. The product quality, packaging, and shipping times are quite impressive, and the integration with Shopify and TikTok Shop works smoothly. The only area that could use improvement is the sourcing request response time — it would be great if they could reply a bit faster to help sellers keep momentum. Other than that, everything is good all around!

luvecstasy

Oct 03, 2025  on Shopify

It helps a lot financially

UNIKCOSA STORE

Oct 03, 2025  on Shopify

Very Nice

Todd Wexler

Oct 03, 2025  on Shopify

Very good service, good pricing, highly recommend.

American Smart

Sep 30, 2025  on Shopify

Nice app with awesome ways to add more product counts.

Happy Little Paws

Sep 22, 2025  on Shopify

Eprolo is an excellent dropshipping app with a smooth and reliable process. The platform is easy to navigate, and product sourcing is simple and efficient. Customer support is outstanding — Rick has been very responsive and helpful, answering all my questions quickly. Highly recommended for anyone looking to grow their store with a trustworthy partner.

Miau&Guau

Sep 22, 2025  on Shopify

All good for now. We’ve just started working with them and the support has been great. We're happy with to start our relationship with Eprolo.

NuisetteChic

Sep 19, 2025  on Shopify

Really good platform, easy to use, fast reply from support.

FUGU.TR

Sep 19, 2025  on Shopify

I've been using Eprolo for a LONG TIME. It's incredibly convenient. I also have a customer representative named Tammy. She's helpful and gets everything done quickly. Thank you, Tammy.

Vivela

Sep 18, 2025  on Shopify

Really easy and straightforward,been using for almost a year now. Saves me a lot of time. Big thanks to Tammy for all the help.

SIRIUNAX

Sep 17, 2025  on Shopify

Un appli de fournisseurs au top !

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