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Customer reviews: EPROLO‑Dropshipping & Branding

Develop by EPROLO

Eprolo is a dropshipping app for Shopify that simplifies product sourcing, order fulfillment, and branding. This review covers its features, pricing, and real user experiences to help merchants decide if it’s the right tool for their business.

Reviews (419)

Overall rating
4.9

What Merchants Think

The overall sentiment from merchants towards the EPROLO-Dropshipping & Branding app is highly positive. Users frequently commend the app for its efficiency, ease of use, and exceptional customer support. Many customers highlight the app’s ability to streamline business operations and enhance product management. Feedback often mentions personalized support from specific agents, demonstrating the company's commitment to customer satisfaction.

Key Strengths

  • Excellent and responsive customer service
  • User-friendly platform with easy integration, particularly with Shopify
  • Fast and reliable shipping times
  • Wide range of products and flexible sourcing options
  • Competitive pricing and no subscription fees
  • Supports branding options for personalized packaging

Common Concerns

  • Occasional product price fluctuations
  • Need for improvement in automatic price quotation features
  • Isolated instances of slower response times for customer service queries
  • Minor issues with product stock updates through Shopify integration

Final Thoughts

EPROLO-Dropshipping & Branding is well-regarded for its robust customer support, user-friendly platform, and effective product sourcing capabilities. Merchants appreciate its seamless integration with ecommerce platforms and find it a valuable partner in streamlining dropshipping operations. While there are minor areas for improvement, the overall reception is positive, making it a recommended option for those seeking reliable dropshipping services.

Happy Little Paws

Sep 22, 2025  on Shopify

Eprolo is an excellent dropshipping app with a smooth and reliable process. The platform is easy to navigate, and product sourcing is simple and efficient. Customer support is outstanding — Rick has been very responsive and helpful, answering all my questions quickly. Highly recommended for anyone looking to grow their store with a trustworthy partner.

NuisetteChic

Sep 19, 2025  on Shopify

Really good platform, easy to use, fast reply from support.

FUGU.TR

Sep 19, 2025  on Shopify

I've been using Eprolo for a LONG TIME. It's incredibly convenient. I also have a customer representative named Tammy. She's helpful and gets everything done quickly. Thank you, Tammy.

Vivela

Sep 18, 2025  on Shopify

Really easy and straightforward,been using for almost a year now. Saves me a lot of time. Big thanks to Tammy for all the help.

SIRIUNAX

Sep 17, 2025  on Shopify

Un appli de fournisseurs au top !

The Everything Almost

Sep 17, 2025  on Shopify

This app is very efficient and working with Yang has been an unexpected bonus. Her expertise and resourcefulness is unmatched! Yang is proactive to resolve issues instantaneously on the spot and remains in constant communication notwithstanding time zone differences. She is awesome and I am always amazed with her perfection!

Snuggle Heaven

Sep 12, 2025  on Shopify

I started working with Eprolo and from day one I was assigned a private agent, Kiki Wu. My experience has been nothing short of amazing. Kiki has been available 6 days a week, always quick to respond and helping me daily with any issue regarding orders or questions I had. She would instantly find the products from my website that weren’t listed on Eprolo’s shop and always at the best price. She guided me step by step through the transition from AliExpress to Eprolo, and now I no longer need to worry about suppliers being out of stock. Since I sell many different products, it used to be frustrating having to place 4 separate AliExpress orders for a single customer if they bought 4 different items. Thanks to her, that problem is completely solved. On top of that, I now have higher profit margins in my store and I can even brand my products, which helps me build loyalty and have customers coming back more often. I’ve had the best experience with Kiki Wu, and she’s truly the best agent I could have ever received.

Luna Juwelen

Sep 09, 2025  on Shopify

I’ve been in e-com for nearly a decade, and I’ve worked with a lot of agents, both private and large platforms like CJ, but nothing has come close to the experience with E-Prolo. It’s truly a game changer! Having a dedicated agent makes all the difference, and I can’t thank Bella enough for making the entire process very smooth.

Mazify

Sep 08, 2025  on Shopify

Lightsoholic

Sep 08, 2025  on Shopify

Excellent customer support, big shout out to Paul who solved my issue quickly.

Simplify Mama

Sep 06, 2025  on Shopify

Such a great app! Very hepful and simple to use. Super excited to start making money.

Gymneat

Sep 05, 2025  on Shopify

Good app. Easy to use. Suitable for the new dropshippers. Highly recommend!

V&K Everything

Sep 02, 2025  on Shopify

Excellent Customer Support and Fast Problem Resolution I've been very impressed with Eprolo's customer service . Their team responds quickly to inquiries, and any issues I've experienced were resolved efficiently and professionalism. This level of support makes managing my business much smoother and stree-free. Highly recommended for anyone looking for a reliable drop shipping partner

Mydrinks

Sep 01, 2025  on Shopify

Great beginning

MuddyStock

Aug 30, 2025  on Shopify

Good and easy interface, good support staff and easy to integrate and have a wide range of product catalogue

Insatvik

Aug 29, 2025  on Shopify

Yang has been a great agent so far for us. Her communication is great and response time is quick. She is great at what she does and her customer support when there are any issues is consistently good. Eprolo so far has been the best delivery agent platform we've used. Prices are also competitive for USA. Recommend!

Livoshop

Aug 24, 2025  on Shopify

Easy to use but fulfilment time should improve, the chrome extension is great but in overall in compare to many expensive similar apps, Eprolo works very well

Earlo

Aug 22, 2025  on Shopify

Super good! Best app from all I used. Always here for me and helps with any difficulties. Also there's wasn't a moment when I couldn't find product to source. They find always everything I need. Recommend!

Opsestin

Aug 22, 2025  on Shopify

THANKS

petpl

Aug 21, 2025  on Shopify

Since switching to EPROLO, our order flow is much smoother. Clear communication, quick processing, and dependable shipping. Our dedicated agent is responsive at every step. Strongly recommend.

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