Reviews: Thank You Email Auto Tool

Name: Thank You Email Auto Tool
Brand: Autoketing
SKU: shopify-email-marketing-tool-app-by-autoketing
Rating: 3.6 (17 reviews)

Customer reviews: Thank You Email Auto Tool

Reviews (17)

Overall rating

3.6

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What Merchants Think

The "Thank You Email Auto Tool" has received mixed feedback from merchants. While some praise the app for its simplicity and effectiveness in automating emails, others have encountered challenges with customer service and customization options. Overall, the app is noted for its potential but requires improvements in certain areas to satisfy all user needs.

Key Strengths

Effective email automation for order confirmations and customer thank-you notes.
User-friendly interface, praised for its simplicity and ease of use.
A reliable replacement for similar email automation tools.

Common Concerns

Limited customer service support for unresolved technical issues.
Lack of customization options, such as template color changes and one-off emails.
Initial setup difficulties and occasional functionality errors reported.

Final Thoughts

The "Thank You Email Auto Tool" appears to be a useful application for merchants looking for straightforward email automation solutions. Although it has the potential to be a valuable tool, addressing customer service and customization issues would enhance its overall user experience and reception.

SICOTAS

Dec 30, 2024 on Shopify

At the beginning, it was useful, but later on, I stopped sending emails directly, and the customer service did not reply or actively solve the problem, which is not very useful.

Logic Jiu Jitsu

Dec 01, 2024 on Shopify

The app is okay. sends automated email for orders or fulfilled orders. Very limited services, cant find a way to do one off e-mails.

Ellips Hair Care

Aug 22, 2023 on Shopify

does not work! Keep giving test email error. Cant change colors in the template. Waste of time.Very complicated to make changes

AllAVStore

Apr 19, 2020 on Shopify

awesome solution to thanks clients, 100% recommended, we at TheAVLStore.com use it as a main email automator

KittenWorld

Aug 25, 2019 on Shopify

Really good App. it works, beautiful and easy to use. got this app to substitute Happy Email, and i just regret not doing it earlier. thank you

Crafter Oks

Jul 30, 2019 on Shopify

So far so good. Just installed it and I can't really say much about it's performance. Hopefully it will be smooth sailing here on out.

SAVEPACE LLC

Jul 15, 2019 on Shopify

Really simple to use, and is the app I think will help out a lot! Somebody needs to make a 6-10 rating zone.

Maeso

Jul 14, 2019 on Shopify

This seems really easy and simple to customize at the moment! Great if Autoketing decides to have an email automation app next. Seems to be a fantastic free option for welcome email ...But just a question, can we adjust this to just being a WELCOME email when they sign up for our mailing list and not a THANK YOU email when they purchase (since there is already an automated email by Shopify)? Thanks!