eKomi Feedback

Develop by Shopify

$69

/ Month

Free plan available 30 Days Free Trial

Automatically collect reviews to build trust and boost sales

Display customization

Email review requests

Automatically collect reviews

Screen and validate reviews

Publish reviews online

Integration touch points

Pop-up review requests

About eKomi Feedback

Launched Apr 05, 2023

Built by Shopify

Address

101 Rose Street South Lane, Edinburgh, SCT, EH2 3JG, GB

Website Support Portal Privacy policy Tutorial FAQ Document

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Description

More and better authentic reviews for your business when you use the eKomi Feedback app.

eKomi Feedback will allow you to collect verified, authentic product and customer ratings and reviews for your business. Once the product and customer ratings and reviews are collected, they are reviewed by eKomi’s Feedback Management team, and then published online and syndicated to all major search engines. The eKomi platform offers multiple integration touch points (modern and contemporary widgets) to display customer reviews and ratings.

Automatically collect reviews based on your orders' information
Benefit from eKomi's expertise to screen and validate your reviews
Publish your reviews using eKomi’s extensive widget library
Utilize eKomi's syndication network to strengthen your marketing efforts

Pros

Automatically collects product and customer reviews, enhancing efficiency
Provides verified, authentic ratings, boosting trust among customers
Reviews are syndicated to all major search engines, improving online visibility
Offers multiple integration touch points with modern widgets for displaying reviews
eKomi’s Feedback Management team reviews and approves feedback for authenticity
Utilizes eKomi’s extensive widget library to publish reviews, offering display options like badges, review highlights, and star ratings
Strengthens marketing efforts through eKomi’s syndication network
Supports various methods for collecting reviews, including email requests and pop-ups

Cons

The effectiveness of the Feedback Management team might be variable and dependent on their screening procedures
Integration might require a learning curve or technical expertise for setup
Relying on email requests for collecting reviews may result in lower engagement if customers are not responsive
Potential dependency on the eKomi platform for review management and display might limit customization options