EcomSend App Review: Features, Pros & Cons for Shopify

Customer reviews: SendWILL Popup Email Marketing

EcomSend is a powerful Shopify app designed to streamline email marketing for eCommerce stores. This review covers its features, pricing, and user experiences to help merchants decide if it fits their needs.

Reviews (7,125)

Overall rating

5

5,633
4

137
3

10
2

5
1

12

What Merchants Think

Merchants have expressed overwhelmingly positive feedback about "EcomSend Pop Ups, Email Popups." Users appreciate the app’s ease of use, efficiency, and comprehensive features. The customer support team is frequently highlighted for its quick, friendly, and helpful service, enhancing user experience and setup process further. Overall, merchants find the app to be a highly effective and reliable tool for boosting email subscriptions and enhancing customer engagement.

Key Strengths

Exceptional customer support: quick responses and efficient service.
Ease of use with a user-friendly interface.
Free to use with no hidden charges.
Comprehensive customization options for popups.
Effective in increasing email subscriptions and boosting conversions.
Seamless integration with Shopify and compatibility across devices.
Brand removal option available even on free version.

Common Concerns

Limited template options for some users.
Desire for more advanced customization options without needing CSS knowledge.
Some users desire additional features like timer settings for popups.

Final Thoughts

EcomSend Pop Ups, Email Popups is highly recommended by users for its simplicity, rich feature set, and robust customer support. It proves to be a game-changer for merchants seeking to enhance their online marketing efforts through effective email capture and customer engagement strategies. With its free offering and easy-to-navigate setup, it stands out as a valuable tool for Shopify store owners.

Bahçevilya

Dec 19, 2025 on Shopify

Dandy Pantry

Dec 19, 2025 on Shopify

Great experience with Ria! She answered all my non-stop questions with good character and fun vibe!

Pout Perfect

Dec 19, 2025 on Shopify

Trustoo Popup Email Marketing is a game-changer for Shopify merchants. The app is incredibly intuitive, making it easy to design eye-catching popups that capture attention without feeling intrusive. What stands out most is how seamlessly it integrates with Shopify—setup is quick, and the automation features save valuable time by syncing perfectly with store workflows.

Quiksilver Singapore

Dec 18, 2025 on Shopify

Bags with a Past

Dec 18, 2025 on Shopify

Bay_Jewelry

Dec 18, 2025 on Shopify

BoardHouse

Dec 18, 2025 on Shopify

Customer service very helpful and fast. I wanted to use the Trustoo Popup to collect emails and use the Email Automation workflow from Shopify to connect with my customers. Tessa assisted me, very nice and professional.

Gündem

Dec 18, 2025 on Shopify

So far, so good. Cannot complain. Ria was very helpful with minor tweaks in setting up Trustoo.

ORÉYA

Dec 18, 2025 on Shopify

Fitlifewear

Dec 17, 2025 on Shopify

Better Golf Clubs

Dec 17, 2025 on Shopify

YAHROKU

Dec 17, 2025 on Shopify

fast and easy just starting out hopefully it goes great

NEREÏS OCEAN

Dec 17, 2025 on Shopify

Ria helps us a lot !

NOITE LUXE

Dec 17, 2025 on Shopify

great app very help full

Green Milk Concepts

Dec 17, 2025 on Shopify

A great popup app with powerful customization options for design, placement, and timing. Highly recommended for businesses of all kinds.

Bright Sue Studio

Dec 16, 2025 on Shopify

It isgreat and the support team is wonderful!

Cellar Daisy

Dec 16, 2025 on Shopify

Great app and great customer service!

Capydes III

Dec 16, 2025 on Shopify

amelia helped me a lot

Keautiful

Dec 16, 2025 on Shopify

This app is free and even has a team that provides immediate support. Today, Tessa completely wiped me out. I plan to keep using this app going forward.

NAKED DOG CAFÉ

Dec 15, 2025 on Shopify