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Customer reviews: SendWILL Popup Email Marketing

Develop by Shopify

EcomSend is a powerful Shopify app designed to streamline email marketing for eCommerce stores. This review covers its features, pricing, and user experiences to help merchants decide if it fits their needs.

Reviews (7,125)

Overall rating
5

What Merchants Think

Merchants have expressed overwhelmingly positive feedback about "EcomSend Pop Ups, Email Popups." Users appreciate the app’s ease of use, efficiency, and comprehensive features. The customer support team is frequently highlighted for its quick, friendly, and helpful service, enhancing user experience and setup process further. Overall, merchants find the app to be a highly effective and reliable tool for boosting email subscriptions and enhancing customer engagement.

Key Strengths

  • Exceptional customer support: quick responses and efficient service.
  • Ease of use with a user-friendly interface.
  • Free to use with no hidden charges.
  • Comprehensive customization options for popups.
  • Effective in increasing email subscriptions and boosting conversions.
  • Seamless integration with Shopify and compatibility across devices.
  • Brand removal option available even on free version.

Common Concerns

  • Limited template options for some users.
  • Desire for more advanced customization options without needing CSS knowledge.
  • Some users desire additional features like timer settings for popups.

Final Thoughts

EcomSend Pop Ups, Email Popups is highly recommended by users for its simplicity, rich feature set, and robust customer support. It proves to be a game-changer for merchants seeking to enhance their online marketing efforts through effective email capture and customer engagement strategies. With its free offering and easy-to-navigate setup, it stands out as a valuable tool for Shopify store owners.

Youkon Wilder Lachs

Sep 19, 2025  on Shopify

Customer Service regarding the Font Optimization was perfect! Quick and transparent! 10/10

ATELIER ÉLÉGANCEE

Sep 18, 2025  on Shopify

EvadiaGrace

Sep 18, 2025  on Shopify

CERES IMAGE

Sep 18, 2025  on Shopify

flameline

Sep 18, 2025  on Shopify

It's an extremely professional software, and the customer service is very patient. Highly recommended!

RE LOVE VINTAGE APPAREL

Sep 18, 2025  on Shopify

Inka Resort

Sep 18, 2025  on Shopify

so easy and Ria was really fiendly and up beat.

PURÄLYS

Sep 18, 2025  on Shopify

J'ai pu discuter avec RIA qui est incroyable ! Un super soutien, une rapidité et une gentillesse hors pair ! 15/10 !!!!! Néanmoins.... Je tien à préciser que ma NOTE (3/5) reflète l'application et ces fonctionnalité. Elle est super bien conçu, clair et les visuel sont très bien. MAIS !! ... Il manque beaucoup de fonctionnalités.. comme par exemple le fait de pas pouvoir déplacer manuellement ou on le souhaite la fenetre rétractable de pop up.. elle est bien entendu sur le coter droit ou gauche, mais la hauteur n'est pas ajustable.. Il faut contacter le support client a chaque fois pour le modifié, donc pour effectuer les test, attendez vous a y passer 1 semaine, et si vous changer les emplacement réguliérement comme moi selon vos visuel de mise en page qui change régulièrement, attendez vous a attendre.. et être dépendant de leurs temps. alors que leorque l'on test des choses, on souhaite que ce sois fait instantanément, pas dans 2jours.. surtout si cela ne nous convient pas, il faut attendre encore et encore...... (RED FLAG) Tout comme la barre sticky qui m'entionne au client de ne pas oublier d'utiliser son code de réduction, elle n'est pas ajustable.. ni réglable pour apparaitre seulement sur les pages produits, la taille non plus (il faut demander au support = temps d'attente et donc dépendant d'eux) ce qui je vous le dit en toute sincérité, est vraiment mais vraiment AGACANT ! Enfin voila, tout ces aspects laisse a désiré.. Mais je tien a souligner que l'application et véritablement bien faite, clair et vraiment facile a prendre en main ! Mais il manque trop de choses.....

MLNshops

Sep 18, 2025  on Shopify

This app is very good if you looking strategy for more subscribers in your store.

Chez Sylvie Naturals

Sep 18, 2025  on Shopify

I like the functionality of this app. I found it relatively straightforward to add; however, I will mention a reminder to remove/disenable built in popup since it will cause your edited version to be dormant. I enabled and published my edited version and the built in one was displayed until I figured it out.

Precious Little One Trading Limited

Sep 18, 2025  on Shopify

Brilliant app and great customer service when needed some help changing a few things.

phybone

Sep 17, 2025  on Shopify

genial, todo bien

COMPANY YIDA

Sep 17, 2025  on Shopify

Tessa guided me and was incredibly helpful throughout the whole process. She was also very fast, thank you!

Macte Ovens

Sep 17, 2025  on Shopify

I'm very happy with this app and the perfect customer service, thank you!

Sticky cart

Sep 16, 2025  on Shopify

Boho Rhapsody

Sep 16, 2025  on Shopify

I love this app. It was easy and fast to set up and has brought so many extra sales and subscribers. Support is top notch and super fast to respond to any questions I've had. Ria was very helpful and definitely exceeded my expectations.

ModBoys Customs

Sep 16, 2025  on Shopify

Littopia

Sep 16, 2025  on Shopify

Fitease

Sep 16, 2025  on Shopify

ShayelilyJewelry

Sep 15, 2025  on Shopify

recommend 100%

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