EcomSend App Review: Features, Pros & Cons for Shopify

Customer reviews: EcomSend Pop Ups, Email Popups

EcomSend is a powerful Shopify app designed to streamline email marketing for eCommerce stores. This review covers its features, pricing, and user experiences to help merchants decide if it fits their needs.

Reviews (12,536)

Overall rating

5

4,639
4

113
3

6
2

3
1

2

What Merchants Think

Merchants have expressed overwhelmingly positive feedback about "EcomSend Pop Ups, Email Popups." Users appreciate the app’s ease of use, efficiency, and comprehensive features. The customer support team is frequently highlighted for its quick, friendly, and helpful service, enhancing user experience and setup process further. Overall, merchants find the app to be a highly effective and reliable tool for boosting email subscriptions and enhancing customer engagement.

Key Strengths

Exceptional customer support: quick responses and efficient service.
Ease of use with a user-friendly interface.
Free to use with no hidden charges.
Comprehensive customization options for popups.
Effective in increasing email subscriptions and boosting conversions.
Seamless integration with Shopify and compatibility across devices.
Brand removal option available even on free version.

Common Concerns

Limited template options for some users.
Desire for more advanced customization options without needing CSS knowledge.
Some users desire additional features like timer settings for popups.

Final Thoughts

EcomSend Pop Ups, Email Popups is highly recommended by users for its simplicity, rich feature set, and robust customer support. It proves to be a game-changer for merchants seeking to enhance their online marketing efforts through effective email capture and customer engagement strategies. With its free offering and easy-to-navigate setup, it stands out as a valuable tool for Shopify store owners.

Lido Beachwear

Feb 26, 2025 on Shopify

BFree Organics HQ

Feb 25, 2025 on Shopify

works great

IreM

Feb 25, 2025 on Shopify

bien

Iconic Looks

Feb 25, 2025 on Shopify

Ole Boy Outfitters

Feb 25, 2025 on Shopify

Great app!! Customer service is fast and top notch! Thank you!

Ozone Gymnastics Apparel

Feb 25, 2025 on Shopify

Great app and service!

Lee's Little Luxuries

Feb 25, 2025 on Shopify

Easy to set up and use! Customer service is very helpful

SC Fashion Boutique RO SRL

Feb 25, 2025 on Shopify

awesome support!

Sullynaturals.com

Feb 25, 2025 on Shopify

Namo et al

Feb 25, 2025 on Shopify

Tessa was extremely helpful in helping with my enquiries and issues I had. Highly recommend!

Studiomeen.nl

Feb 24, 2025 on Shopify

very good

abokika

Feb 24, 2025 on Shopify

Very easy to set up

AN Haute Couture

Feb 24, 2025 on Shopify

Vsalon

Feb 24, 2025 on Shopify

great tech support

GS4 LDN

Feb 24, 2025 on Shopify

Site Vitrine

Feb 24, 2025 on Shopify

Attractive Sister

Feb 23, 2025 on Shopify

Great

MS Brand scissors Australia

Feb 23, 2025 on Shopify

Simple set up, easy to use, great customer service.

Marachi

Feb 23, 2025 on Shopify

This is avery good application that is a must have for every store

broat.de

Feb 23, 2025 on Shopify

Amazing App & Outstanding Support! I've been using Ecom Send Pop-up for a while now, and it's been a game-changer for my store. The app is super easy to set up, highly customizable, and has helped me boost email sign-ups and recover abandoned carts effortlessly. The exit-intent pop-up works perfectly, and the targeting options are great for delivering the right message at the right time. What really sets this app apart, though, is the incredible customer support! I had a small issue during setup, and their team responded quickly and professionally—they even went the extra mile to make sure everything was running smoothly. It's rare to find such a responsive and helpful support team! If you're looking for a powerful, user-friendly pop-up app with top-notch support, this is the one. Highly recommended!