EcomSend App Review: Features, Pros & Cons for Shopify

Customer reviews: EcomSend Pop Ups, Email Popups

EcomSend is a powerful Shopify app designed to streamline email marketing for eCommerce stores. This review covers its features, pricing, and user experiences to help merchants decide if it fits their needs.

Reviews (12,528)

Overall rating

5

4,632
4

113
3

6
2

3
1

2

What Merchants Think

Merchants have expressed overwhelmingly positive feedback about "EcomSend Pop Ups, Email Popups." Users appreciate the app’s ease of use, efficiency, and comprehensive features. The customer support team is frequently highlighted for its quick, friendly, and helpful service, enhancing user experience and setup process further. Overall, merchants find the app to be a highly effective and reliable tool for boosting email subscriptions and enhancing customer engagement.

Key Strengths

Exceptional customer support: quick responses and efficient service.
Ease of use with a user-friendly interface.
Free to use with no hidden charges.
Comprehensive customization options for popups.
Effective in increasing email subscriptions and boosting conversions.
Seamless integration with Shopify and compatibility across devices.
Brand removal option available even on free version.

Common Concerns

Limited template options for some users.
Desire for more advanced customization options without needing CSS knowledge.
Some users desire additional features like timer settings for popups.

Final Thoughts

EcomSend Pop Ups, Email Popups is highly recommended by users for its simplicity, rich feature set, and robust customer support. It proves to be a game-changer for merchants seeking to enhance their online marketing efforts through effective email capture and customer engagement strategies. With its free offering and easy-to-navigate setup, it stands out as a valuable tool for Shopify store owners.

studio b/y

Apr 13, 2025 on Shopify

very easy to set up! great customer service :)

Lunara Time Co

Apr 13, 2025 on Shopify

Great free email pop-up, no strings attached.

Casa Aia - Site

Apr 13, 2025 on Shopify

Muito fácil de usar e o suporte é rápido e eficiente

SILA

Apr 13, 2025 on Shopify

its a good app, increses sales

Baby Crochet

Apr 13, 2025 on Shopify

simple rapide et surtout efficace !

mythreadzy

Apr 13, 2025 on Shopify

So far I love it!

Moon Boy Apparel

Apr 12, 2025 on Shopify

Sport Center Siena

Apr 12, 2025 on Shopify

App facilissima da usare e da configurare. Assistenza immediata tramite chat di altissimo livello!

PADELRANGER

Apr 12, 2025 on Shopify

The Co-Op

Apr 12, 2025 on Shopify

I recently had the opportunity to use a Shopify app called Ecomsend, and I am very pleased with my experience. The support provided by the Ecomsend team member Ria is fantastic; they are responsive and eager to help with any queries. The app itself is easy to use, enabling my business to streamline communications with our customers effectively. Overall, I highly recommend Ecomsend for anyone looking to enhance their Shopify store's functionality and customer engagement. This tool has certainly made a positive impact on my operations, and I am very happy with the results.

Evoke Engraving

Apr 12, 2025 on Shopify

Ria is the best! Helped me with everything I needed with quick responses!

FAJAS MYD

Apr 11, 2025 on Shopify

Una aplicación amigable con el usuario y fácil de configurar. Tienen plan gratis y su servicio al cliente es excelente.

DLG

Apr 11, 2025 on Shopify

GOODS4PAWS

Apr 11, 2025 on Shopify

Gotta Chile

Apr 11, 2025 on Shopify

theritualproject

Apr 11, 2025 on Shopify

Love It!!! And so quick response from Halsey!!!

STUDIO MHL

Apr 11, 2025 on Shopify

Numabagstore

Apr 11, 2025 on Shopify

super reactive quick helper saved my day!

hadazi.com

Apr 10, 2025 on Shopify

great app and support is very good.

HouseofQuruxleys

Apr 10, 2025 on Shopify