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Customer reviews: EcomSend Pop Ups, Email Popups

Develop by Channelwill

Reviews (12,018)

Overall rating
5

What Merchants Think

Merchants have expressed overwhelmingly positive feedback about "EcomSend Pop Ups, Email Popups." Users appreciate the app’s ease of use, efficiency, and comprehensive features. The customer support team is frequently highlighted for its quick, friendly, and helpful service, enhancing user experience and setup process further. Overall, merchants find the app to be a highly effective and reliable tool for boosting email subscriptions and enhancing customer engagement.

Key Strengths

  • Exceptional customer support: quick responses and efficient service.
  • Ease of use with a user-friendly interface.
  • Free to use with no hidden charges.
  • Comprehensive customization options for popups.
  • Effective in increasing email subscriptions and boosting conversions.
  • Seamless integration with Shopify and compatibility across devices.
  • Brand removal option available even on free version.

Common Concerns

  • Limited template options for some users.
  • Desire for more advanced customization options without needing CSS knowledge.
  • Some users desire additional features like timer settings for popups.

Final Thoughts

EcomSend Pop Ups, Email Popups is highly recommended by users for its simplicity, rich feature set, and robust customer support. It proves to be a game-changer for merchants seeking to enhance their online marketing efforts through effective email capture and customer engagement strategies. With its free offering and easy-to-navigate setup, it stands out as a valuable tool for Shopify store owners.

Laughing Bat

Jan 17, 2025  on Shopify

Customer service is very quick and helpful

The Wild Origami

Jan 17, 2025  on Shopify

El servicio técnico es muy rápido y te solucionan cualquier problema. La aplicación es fácil de utilizar, elegante y funciona muy bien. Una función que no puede faltar en ningún ecommerce.

MÀLOR JEWLERY

Jan 17, 2025  on Shopify

nice team and great app

Flecto

Jan 17, 2025  on Shopify

The support I got for my issue was beyond my expectations, the 1st response was immediate and the resolution to my issue was also within minutes. Moreover, the removal of the branding was cherry on the cake. The app is also near perfect, it would be better if there were more easy options to edit, e.g to make the text bold or adjust the size. Right now probably it happens through css which requires technical knowledge.

HauseMoi

Jan 16, 2025  on Shopify

My Lovely Era

Jan 16, 2025  on Shopify

Nice customer service and also a really good App, this app has made managing my Shopify store so much easier.

Wellness Lab®

Jan 16, 2025  on Shopify

super great and agents know their stuff!

Anime Otaku

Jan 16, 2025  on Shopify

Customer support here is outstanding! Mig, the representative who assisted me, was absolutely wonderful. She made my experience exceptional, and I would highly recommend this company to anyone.

DNAOR

Jan 16, 2025  on Shopify

Ewige Pfoten

Jan 16, 2025  on Shopify

Alles bestens, toller Support!!!

DOKAN

Jan 16, 2025  on Shopify

great handy app , recommended for all stores , increased my sales

PURAVIDA SHOP

Jan 16, 2025  on Shopify

LuxeImprint

Jan 16, 2025  on Shopify

Dio

Jan 15, 2025  on Shopify

I needed very specific customization options from a popup app, and I'm so happy to report that this app does it ALL! (And for free - big plus). 1) Allows you to customize every element, including spacing, of the popups via easy menu options and a CSS editor for the pros. 2) Allows you to redirect customers to a URL after submitting the form if you'd like. 3) Will add customer tags by overall (e.g "EcomSend Popups") AND also by form (e.g "ES Popup Name: Form A", "ES Popup Name: Form B") 4) And, of course, point #3 syncs directly wtih my email marketing tool so the subscribers can be automatically tracked by form if I'd like. I plan to set up a welcome automation specific to certain forms, and this is perfect for that. On top of all that, stellar customer support. Tessa responded to my questions almost immediatley, and pretty much helped me set up the exact form I wanted within minutes by showing me where all the options were located that I need. Again, can't believe this app is free. It truly deserves the 5-star rating.

ENVOÛTÉ

Jan 15, 2025  on Shopify

Super easy to set up and customer service is amazing.

FUNNYFUZZYUK

Jan 15, 2025  on Shopify

LUXIMAZ

Jan 15, 2025  on Shopify

super

Atelier Omnia

Jan 15, 2025  on Shopify

Good customer support and the app is easy to use.

Vynelle

Jan 15, 2025  on Shopify

Good customer support, no unneccessary paywalls

INDIAN ELEGANCE

Jan 15, 2025  on Shopify

Excellent work

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