EcomSend App Review: Features, Pros & Cons for Shopify

Customer reviews: EcomSend Pop Ups, Email Popups

EcomSend is a powerful Shopify app designed to streamline email marketing for eCommerce stores. This review covers its features, pricing, and user experiences to help merchants decide if it fits their needs.

Reviews (7,564)

Overall rating

5

4,846
4

115
3

6
2

3
1

3

What Merchants Think

Merchants have expressed overwhelmingly positive feedback about "EcomSend Pop Ups, Email Popups." Users appreciate the app’s ease of use, efficiency, and comprehensive features. The customer support team is frequently highlighted for its quick, friendly, and helpful service, enhancing user experience and setup process further. Overall, merchants find the app to be a highly effective and reliable tool for boosting email subscriptions and enhancing customer engagement.

Key Strengths

Exceptional customer support: quick responses and efficient service.
Ease of use with a user-friendly interface.
Free to use with no hidden charges.
Comprehensive customization options for popups.
Effective in increasing email subscriptions and boosting conversions.
Seamless integration with Shopify and compatibility across devices.
Brand removal option available even on free version.

Common Concerns

Limited template options for some users.
Desire for more advanced customization options without needing CSS knowledge.
Some users desire additional features like timer settings for popups.

Final Thoughts

EcomSend Pop Ups, Email Popups is highly recommended by users for its simplicity, rich feature set, and robust customer support. It proves to be a game-changer for merchants seeking to enhance their online marketing efforts through effective email capture and customer engagement strategies. With its free offering and easy-to-navigate setup, it stands out as a valuable tool for Shopify store owners.

Brush & Hue

Apr 21, 2025 on Shopify

good

Zenora

Apr 21, 2025 on Shopify

Nakamaland

Apr 20, 2025 on Shopify

Easy and nice

Xavier Foley

Apr 20, 2025 on Shopify

i've been using this for months and so far its doing super great!

Kraftology

Apr 20, 2025 on Shopify

MistaFrost

Apr 19, 2025 on Shopify

Good setup and active chat support

SleepStyle

Apr 19, 2025 on Shopify

Excellent service so far, can’t wait to use your app. Mig & Ria have been amazing providing help & support 24/7!! Thanks Ria

Taste for Life Products

Apr 19, 2025 on Shopify

Doabella

Apr 19, 2025 on Shopify

I had an excellent experience with the support team! They were friendly, attentive, and provided the assistance I needed promptly. Every question was answered clearly, and they were very patient. I really appreciate the level of professionalism and the helpfulness throughout the entire process. Highly recommend

The Emporium

Apr 18, 2025 on Shopify

Set up was easy enough, I have limited knowledge of .css but Hayley in the support team was a superstar. Good customer service is just helping someone, great customer service is when you go above and beyond. Today, Hayley did that and given I am writing on a bank holiday in the UK and the responses were almost instant, I would call that world class customer service. Paul - Chief Imagineer, The Emporium

Jolie Blanche®

Apr 18, 2025 on Shopify

Super helpful and simple to set up

shangmeng nails

Apr 18, 2025 on Shopify

very helpful

Serenedi jewels

Apr 18, 2025 on Shopify

AMAZING CUSTOMER SERVICE EXPERIENCE. THEY FIXED AN ISSUE A BIT COMPLICATED JUST IN 1 DAY.

Twenty one

Apr 18, 2025 on Shopify

thanks

Nikelserit.com

Apr 18, 2025 on Shopify

Such a great service for free!

Dreamy Home

Apr 18, 2025 on Shopify

Glamy Skin

Apr 18, 2025 on Shopify

Rugged Altitude

Apr 18, 2025 on Shopify

Chroma Tattoo Care

Apr 18, 2025 on Shopify

5 Big Booms for Tessa!

Mamburu

Apr 18, 2025 on Shopify

Sehr gute App und der Support ist sehr hilfsbereit und kompetent.