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Customer reviews: SendWILL Popup Email Marketing

Develop by Shopify

EcomSend is a powerful Shopify app designed to streamline email marketing for eCommerce stores. This review covers its features, pricing, and user experiences to help merchants decide if it fits their needs.

Reviews (7,125)

Overall rating
5

What Merchants Think

Merchants have expressed overwhelmingly positive feedback about "EcomSend Pop Ups, Email Popups." Users appreciate the app’s ease of use, efficiency, and comprehensive features. The customer support team is frequently highlighted for its quick, friendly, and helpful service, enhancing user experience and setup process further. Overall, merchants find the app to be a highly effective and reliable tool for boosting email subscriptions and enhancing customer engagement.

Key Strengths

  • Exceptional customer support: quick responses and efficient service.
  • Ease of use with a user-friendly interface.
  • Free to use with no hidden charges.
  • Comprehensive customization options for popups.
  • Effective in increasing email subscriptions and boosting conversions.
  • Seamless integration with Shopify and compatibility across devices.
  • Brand removal option available even on free version.

Common Concerns

  • Limited template options for some users.
  • Desire for more advanced customization options without needing CSS knowledge.
  • Some users desire additional features like timer settings for popups.

Final Thoughts

EcomSend Pop Ups, Email Popups is highly recommended by users for its simplicity, rich feature set, and robust customer support. It proves to be a game-changer for merchants seeking to enhance their online marketing efforts through effective email capture and customer engagement strategies. With its free offering and easy-to-navigate setup, it stands out as a valuable tool for Shopify store owners.

Joint Nutrition

Feb 02, 2026  on Shopify

Olé Olé

Feb 02, 2026  on Shopify

Great app!

4kidspoint.pl

Feb 02, 2026  on Shopify

awesome support, app works smoothly,

Raas by ekta

Feb 02, 2026  on Shopify

It is great

ELITEQUO

Feb 02, 2026  on Shopify

nice service

Genova Skincare

Feb 01, 2026  on Shopify

Easy setup

Katze Boutique

Jan 31, 2026  on Shopify

I recommend this App It is such a great option for popups Great customer service Happy with everything so far

Kidsely

Jan 31, 2026  on Shopify

Simple easy popups with good support

Bee Colorful Co

Jan 30, 2026  on Shopify

Amelia was very helpful with me setting up my pop-up. Made it super easy for me.

VALZER

Jan 30, 2026  on Shopify

great

Companion Club

Jan 30, 2026  on Shopify

Niche Outdoors

Jan 29, 2026  on Shopify

Great app, really helpful customer service. Happy with everything so far.

UGREEN EU

Jan 29, 2026  on Shopify

so great and the service is wonderful !

PWR Hour

Jan 29, 2026  on Shopify

Wonderful App. Wonderful Support. Ria is just lovely. A great customer service rep who cares. Very fast support and got to the root of my issue seamlessly. Great app Thank you so much!

DopeMirrors.com

Jan 29, 2026  on Shopify

support is the best!

Luisella 0/16 abbigliamento bambini

Jan 29, 2026  on Shopify

ottima esperienza, anche di supporto!

Nature Calls

Jan 28, 2026  on Shopify

Exclusive Looks By Bre

Jan 28, 2026  on Shopify

So far so good with this app! It has helped with my conversion rate so much. Ria was very helpful when I needed help fixing my spin wheel. The response rate is very fast.

Tatreez Banatna

Jan 28, 2026  on Shopify

MEE audio

Jan 28, 2026  on Shopify

Excellent app! Perfect app for popup subscription and newsletters. Customer service is also very good. Hard to believe how great this app is. Very impressed

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