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Customer reviews: eBay LINK

Develop by Omnivore

Reviews (13)

Overall rating
3.3

What Merchants Think

Overall, merchants have mixed reactions to "eBay LINK". Some praise the app for its ease of syncing with eBay and customer support, while others encounter technical issues and express dissatisfaction. The app is appreciated for streamlining the management between Shopify and eBay, though installation challenges and glitches mar the user experience for several merchants.

Key Strengths

  • Efficient syncing and management between Shopify and eBay
  • Excellent customer support with fast response times
  • Helpful for businesses to leverage established marketplaces
  • Ability to customize eBay store with logos and professional formatting

Common Concerns

  • Technical issues, including installation problems and bugs
  • Sluggish performance causing delays in mapping categories
  • Mixed feedback on the app's value for its pricing
  • Challenges in the initial setup and learning curve

Final Thoughts

"eBay LINK" offers valuable features for merchants seeking to integrate their Shopify stores with eBay. While the app has notably positive elements such as user support and effective syncing capabilities, it requires improvement in stability and user experience. Potential users should be prepared for a learning curve and occasional technical difficulties.

halalpantry

Apr 11, 2021  on Shopify

Omnivore is a great way to get your business onto Ebay, Amazon and other marketplaces. While its extremely difficult to drive traffic to my own website halalpantry.com.au (even though its cheaper), Omnivore assists greatly as they allow you to sell on established platforms. These platforms already have traffic and also market your products for you on Google Etc. Without a doubt, if not for Omnivore I would have no business today. They are also most helpful with troubleshooting and customer service. Omnivore is a no brainer for any new eccommerce store!

CARLETT SHOPPING TROLLEYS AUSTRALIA

Jan 21, 2021  on Shopify

WORST APP EVER Love to take your money even after spending ages trying to prove what a useless app it is a trying to fix issues they still keep taking the dollars! REFUND has been requested continually - NUP! Going back to Inkfrog!!

Artbyjennydesignshop

Sep 25, 2019  on Shopify

I've been using eBayLINK with my shop, www.shop.artbyjenny.com.au, since it started. So while there were bumps in the beginning and lots of learning curves by me, I think the way it syncs, manages and communicates with eBay store (ArtbyJenny) is efficient and timesaving. I'm always grateful for the support team. They're fantastic :) Nothing is ever too much trouble! They are friendly, helpful, knowledgeable, fast, efficient, professional and very clever. I usually receive an answer within a few hours, sometimes faster if its urgent. Having an app between my eBay store and shop saves me loads of time ... I manage the products in my Shopify shop and the app looks after eBay. Like anything manned by a computer, you do need to check things regularly in the app as well as in eBay to make sure its all working. I only do this every couple of days and when adding new stock. I think I've been lucky to have had the app for the last 5 years for free and while my first reaction was, "omg where will I find the extra money?" but really, its going to be less than AU$2 a day (even less if I even out over the past few years!) --- so I stopped worrying! lol :) Thank you Bill, Debbie, Leone and everyone.

Amber Tree

Jul 29, 2019  on Shopify

We have tried a number of eBay apps in the Shopify store (both free and paid) and this one is by far the best. It allows you to add your logo to eBay, plus allows more professional formatting. There are no "hidden" fees, you just need to be aware that eBay may charge fees for listings, we have over 300 products so we set up a store on eBay and linked it to eBay LINK - no dramas! You do need to spend a bit of time getting the hang of the app and occasionally it is a bit glitchy. Once set up it's easy and syncs well with our store www.ambertree.net.au

Oz Smart Things PTY LTD

Nov 25, 2018  on Shopify

Helped me massively, I don't know what people are complaining when it's a free app. Pay $60 per month and then you expect no hassles.

Lace Space

Feb 08, 2018  on Shopify

Painfully slow, laggy and buggy. Trying to map categories took me about 2 hours for 10 products because I kept needing to refresh and try again. Incredibly clunky app

Comics N Pop

Nov 15, 2017  on Shopify

Works and syncs well with Shopify and the support staff have been very accommodating with all my questions and helping me with any questions that I have had. -Simon

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